Offshore Outsourcing & Scammer

Scammer can get easily identified because they don’t like to provide a manhunt picture in their profiles in the social networks by themselves and their offers are sounding too good to be true. Their problem is that they lie and each one which is lying needs a memory like an elephant. Scammer are not trained to use their brain so they even forget to use for each scam another profile, email address, skype address. It can be even too difficult for them because they are lazy and only interested to make money fast.

As intelligence is commercial not available, scammers are even not able to invest something into their own education. It seems that the scammers even don’t have enough brain to learn by their own mistakes or to inform themselves if their invented campaign is possible or not. Scammers are even thinking that a lot of requirements and providing a nice hourly rate is enough to get a huge upfront fee from the centers. The same way is thinking the scammer Angel Kashyap (email: angel.ztechsolutions@gmail.com, Skype: angel.kashyap2) from India. Not one outsourcing client is searching for a broker abroad and already for this reason are the offers from Angel Kashyap already scam. If we take a look at the offer which Angel Kashyap sent out by email we’ll find a lot reasons why the offer is scam:

Required Agents : 15

Required Lead Supervisor    : 01

Payout Per Agent per Hour    : $8 USD (Fixed For 1 Year contract)

Payout per Hour of Lead Supervisor : $10 USD (Fixed For 1 Year contract)

Deduction of Leave    : $ 26.92 USD

Bonus On Full Attendance : $ 50 USD

For Call Quality Purpose : 10 Calls will be Checked in a Month

100% Call Quality Bonus    : $ 50 USD

0% Call Quality Deduction    : $ 50 USD

Off Days    : Only Sunday

Login Hours    : 9 AM to 6 PM US Time

AUX (Break) Time    : 45 Minutes

Training Period    : 5 Days

Initially contract Period : 1 Year 

Email:- angel.ztechsolutions@gmail.com
Skype:- angel.kashyap2

It is already nice to find an hourly paid campaign. The problem is only that the campaign and all other campaigns from the scammer Angel Kashyap is only scam. The scammer is so stupid and seems that he does not know how call centers are working. The scammer even does not know that there is no U.S. timezone and already the United States has including Alaska and Hawai six time zones. At the continental United States we'll find the following time zones:

Break time is not a paid time and for this reason does it not matter if the break is 30 minutes, 45 minutes or one hour. It remains to the organization of the call center how breaks are getting handled. It will normally never happen that all agents from a call center are making break at the same time.

Anyway with the provided email and Skype data we are able to find the social profiles of the scammer. Google finds at:

At Call Centers Forum got the user with the email address angel.ztechsolutions@gmail.com after 4 postings already banned:

More lucky has been the scammer Angel Kashyap at Call Center Partner posted December 2013:

WEEKLY PAYOUT SIMPLE NOVEL WRITING PROJECT PER PAGE 100 RS. NO NEED TO TYPE AT ALL. ONLY CORRECTION WORK IN NOTEPAD FILE
NO NEED TO TYPE. JUST CORRECTION WORK IN CONVERTED NOTEPAD FILE.

DUE TO MANY POSITIVE FEATURES MORE THAN 18 + CENTERS ARE WORKING
WITH THIS PROJECTS AND MANY MORE INDIVIDUAL PERSONS.
REFERENCE CENTERS DETAILS WILL BE PROVIDED.

PROJECT FEES : 8000 RS.
PER PAGE : 100 RS.
WORK DURATION : 7 DAYS
ACCURACY REQUIRED : 60%
QC REPORT : ON EVERY 10TH DAY
PAYMENT : ON EVERY 11TH DAY

Angel Kashyap
Business Development Manager
Z-TECH SOLUTIONS
E-mail : angel.ztechsolutions@gmail.com
Contact : +919898396486

This project shows already how stupid the scammer Angel Kashyap is. With accuracy of 60% can get each 3rd word written wrong and the work of a profreading gets accepted. Microsoft Word is doing a better job for less money. Anyway the Call Center Partner profile from "Angel ztech" is linking to a Google+ profile of Angel ztech. The profile look empty. There get only found 4 friends and the profile itself is connected from 58 others. Nearly all connections at Google+ are not showing real people at their profile picture. The profile picture from the Google+ profile of Angel ztech gets found on 770 other websites too and you can be sure that it does not show owner of the profile.

The same project above got posted on LinkedIn Pulse at September 22, 2015 from a profile with the name "angel ztechsolutins". It seems that the Novel writing project is a never ending story. If the error correction needs only an accuracy of 60% it will never become a real story. Another campaign got posted on October 23, 2015 at LinkedIn Pulse from the same scammer with the title "Australia form filling process":

Eligibility: Company or private firm
Contract Period: 12 months
Total working days (TAT Periods): 24
Number of seats: 10 Operates

Software requirements of the system where the VM is installed:
OS: Windows 64 bit Based OS
Other Applications: VMWare Workstation / Oracle VM VirualBox

Hardware requirements of other systems:
Processor: Pentium IV
RAM: 1GB
HDD: 10 GB
Network: Wired Ethernet (recommended) / Wireless
Software requirements of other systems:
OS: Windows XP Service Pack 3 32 bit Based OS
Other Applications: Internet Explorer 8
Quality Analyzer: 1
Local Server PC: 1
Local Server: The Local Server is a Linux(Cent OS) based server installed on a virtual machine run by VM Ware
Workstation / Oracle VM VirtualBox.

Hardware requirements of the system where the VM is installed:
Processor: Core 2 Duo
RAM: 4GB

Email angel.ztechsolutions@gmail.com

A big problem for the campaign offer above is the Australian data protection law - Australian Privacy Principles (APPS). The fines breaking the law are for the client very high and for this not one company will risk getting fined. On the other site is the personal computer already 40 years old and all data are already digital stored. There is no need for any form filling work. Forms are getting filled automatically and with 100% accurancy from the computer. Why someone should hire manual work in this case?

I don't like to list now all the scam campaigns from Angel Kashyap, because all the campaigns listed from this profile are scam. I like to show you now some interesting connections found in the campaigns. At Call Centers Forum we'll find a posting from November 2013 at http://www.callcentersforum.com/tag-bpo.html?page=5 with the following content:

Author: mohammedchhipa - Replies: 0 - Views: 252 BPO PORCESS

HELLO TO ALL

WE ARE THE OUTSOURCING THE ALL TYPE OF THE PROCESS

RELATED NON VOICE AS WELL IN TO VOICE

WE HAVE MANY PROCESS WITH THE GENUINE PAY OUT PROOF

IF ANY ONE LOOKING FOR PROCESS THAN CONTACT TO US

FAKE QUIRE PLEASE DO NOT TAKE OUR TIME

FOR QUIRE OR REQUEST FOR PROCESS CONTACT AT

MAIL ID : angel.ztechsolutions@gmail.com / aqil.ztechsolutions@gmail.com

CONTACT NUMBER : +919898396486

Interesting at this posting are the provided email addresses and the phone number. Both are still in use. if we are using Google for searching the phone numbers and email addresses then we get more scams results from the same source:

• FreelancerMap
  Mohammed Chhipa, Movingnode Technologies Pvt Ltd, mohammed.movingnode@gmail.com, Skype Id: mohammed.movingnode, Contact: +919898396486
  
  
• Call Center Forum, mohammed.movingnode
  Movingnode Technologies Pvt Ltd,  Wage Management, Contact at : +919824226189 OR +919898396484, mohammed.movingnode@gmail.com, Skype Id: mohammed.movingnode
  
  
• LinkedIn Group Call Center Campaign Opportunities
  alana Kyle, Offline simple work available with great payout, Z-TECH SOLUTIONS, E-mail: alana.ztechsolutions@gmail.com, Contact : +919898396486
  
  

• LinkedIn Group BDM Groups for Business Development Managers
  postiong from AQIL Z-TECH SOLUTIONS

  GENUINE VOICE & NON-VOICE PROCESS ARE AVAILABLE WITH DIRECT CLIENT SIGN UP

  (NON – VOICE PROCESS)
  DEBT MANAGEMENT (NON VOICE PROJECT)
  WAGE MANAGEMENT (NON VOICE PROJECT)
  MEDICAL BILLING PROJECT DETAILS
  TELECOM OFFLINE PROCESS WITH LC/BG
  BILLING AS MIN 3 LAKH AS FOLLOWS
  EDITING PAGE PROJECT
  IDBI FEDERAL INSURANCE FORM FILLING
  NOVEL WRITING PROOF READING AND TYPING PROJECT (WEEKLY,15 Day and MONTHLY
  (VOICE PROCESS)
  INDIAN AIR PORT AUTHORITY PROCESS INBOUND
  MAKE MY TRIP INBOUND PROCESS
  USA CUSTOMER CALL ATTEND INBOUND PROCESS

  SINGAPUR AIRLINES INBOUND PROCESS

  CUSTOMER CHAT SUPPORT EDUCATIONAL

  Inbound Customer Support & Outbound Customer Care With Live Chat Support
  US HOLIDAY TRAVEL CUSTOMER SUPPORT INBOUND

  US Inbound Customer Support

  FOR MORE INFORMATION REGARDING PROCESS PLEASE MAIL ME E-MAIL ID : aqil.ztechsolutions@gmail.com

  SKYPE ID : aqil.shaikh1

  CONTACT# : +917383131953

  NOT : SERIOUS CENTER PLEASE CONTACT ME BECAUSE SLOTS ARE SHORT TIME AVAILABLE

  THANKS & REGARD

  AQIL SHAIKH

  BUSINESS DEVELOPMENT MANAGER

  Z-TECH SOLUTIONS PVT. LTD.

We can continue endless following up their phone numbers and email addresses. All profiles we'll find have in common that not one provides the picture of a real person, all have a free email address, not one remembers the correct writing of his company name and much more. Not one is for this reasons trustful. Centers which got scammed from them are guilty by themselves. Everybody which is sending some money to such scammers should consult a madhouse doctor for a check-up.

Here you can see the Skype profile from Angel Kashyap. The person is even here not able to show his real face and is dreaming from live in Dubai instead of India. Maybe the jails in Dubai are more comfortable than in India:

Josoft Technologies Pvt. Ltd is bragging with an ISO 9001:2008 certification and proving in their offers that they are breaking the ISO 9001 rules and acting like each other scammer too.

An ISO certification says nothing about the quality of their products and services. An ISO certification is only documenting that a company is documenting their internal process flow that each case can get easily traced.

What is not ISO conform from their site:

• Try to sell using spam emails
  I have gotten yesterday and E-Mail with the campaign offers from Josoft Technologies Pvt. Ltd.
  I have never subscribed to receive emails from them. For this the E-Mail is nothing else then SPAM.
  
  
• If a customer has to pay before he gets a demonstration
  Josoft Technologies Pvt. Ltd. has very well documented in their offer found at the attached pdf document jpeg to doc pdf.pdf that the call center has to pay the business fee “2. The legal agreement process begins immediately after your fee amount has been deposited, and the agreement is couriered out to you for your signature.” before the center knows what it get “3. The demonstration and training package are sent to you within 24 hours after your fee amount has been deposited.”
  This is braking all international business rules, because a demonstration has to be FREE OF CHARGE. They like to sell something and for this they cannot make money with a demonstration, Only very stupid people will accept such a rule.
  
  
• A certificate of satisfaction has to be signed before you are starting the work
  In such a case a certificate of satisfaction about the training can only get signed if the work and the quality of the provided images does not differ to this which are provided during the training. A certificate of satisfaction for the project can only get issued after the contract got fulfilled from both parties.
  For the case that they are really ISO certified, the certification has even not the value of the paper on which it got printed!!!

Why are the offers from Josoft Technologies Pvt. Ltd. not more than only SCAM:

• With their offered processes and the requested business fee they are certifying that they have no contract with their client and for this they are not able to give you any guarantees that you’ll get the project and that you’ll get paid.
  
  
• Scammers want to make it harder for the police by using a graphics or a false profile pictures. They do not want to provide a manhunt image by themselves.
  
  
• Scammer are using privacy protection services for hiding the data in their domain registration
  
  
• Each work, where you have to pay to get it is nothing more than SCAM
  The way how they are breaking the ISO certification standards and international business rules shows that they are not trustful. Even if a broker likes to take money from both sites is an absolutely no go! In the case of a dispute he is working for this party, which is paying the higher sum. That disqualifies any business person from being trustful.
  
  
• That you need to pay for the work before you even know how it confirms the SCAM too.
  
  
• That you need to give a certificate of satisfaction before you know that the work does not differ from the training is the next SCAM.
  
  
• Take a look at the article about Scamwarning: Book Typing, Proof Reading, All types of Form Filling, HTML Tagging. There you’ll find the description why you’ll not get paid according their accuracy protocol. They have described it in their offer jpeg to doc pdf.pdf by themselves. It is a common way to get a high accuracy by giving the same work to many people and check the results. The problem is only that this way is very expensive for the client and the client will not pay the sum for the work. The client is interested in saving money by going offshore.
  
  
• At their blog they are promising “Our processes are designed to achieve 100% accuracy, and to deliver every project on time and within the budget parameters of the project.” You know now the way how they are reaching 100% accuracy and the way how they are keeping their budget. With OCR reading is only a accuracy of 98% possible.
  
  
• In Europe and USA the documents are getting scanned and stored as binary documents in a database. Each scan is getting tags that it can easily found again. These tags have the same function like the tag cloud known from the blogs. The only difference is that the document itself gets linked to the customer, supplier, commercial case records which are involved to retrieve the original document. To this system you’ll not get an access because of the security reasons and law for data protection in the “rich” countries.
  
  
• By taking a look at the project 5 PC Health Insurance project.pdf and 10 PC Health Insurance project.pdf is the same law situation. The companies in Europe and USA are even not allowed by law to provide you with such a kind data. The video of the Form Filling Offline Data Entry Typing Project shows that the image is written in an OCR character set. There are OCR readers for less than $1000 and software for less than $500 on the market available, which are able to convert such images into text with a accuracy of 98% and faster than you can type. Why client shall pay you for manual work in such a case?
  
  
• Online Image Captcha.pdf
  Such captchas as they have provided by the screenshot are normally generated with a font set and converted into a graphic before saving them. It does not make any sense to type in the captcha, where the result is already known by generating them.

Additional we find at http://www.consumercomplaints.co/gto-bpo-fake-employees/ 2 complaints about their business:

September 27, 2014:
they say they have the project but in actual they don't have it. Ghanshyam, Santosh, Varun all these people are unfaithful,
they do not know what they need to do, don't know their job and irresponsible
March 6, 2015:
GTO BPO/JOSOFT is a fake company. they say that they have the project. after taking the money they don't provide. totally fake guys. I got cheated with 4 Lacs

Their address written on their website:
1-B Nanak Arcade 85-A Hind Nagar L.D.A Colony, Opposite Shivalik School, Lucknow-226012 U.P. (INDIA)
Phone: +91 90-26209005

My opinion: If you take all this facts and the complaints together, then the result will be that Josoft Technologies Pvt. Ltd. is nothing else then a scammer and the ISO certification is a fake.

Spam E-mail from josoftech.com:

Von:		farzan haider <sales@josoftech.com>
an:		rudolffaix@gmail.com
Datum:		22. April 2015 um 13:25
Betreff:		!! BPO BUSINESS !! PROJECT DETAILS !! (Josoftech)
:		Diese Nachricht ist vor allem aufgrund der an der Konversation beteiligten Personen wichtig.

Welcome to Josoft Technologies Pvt. Ltd. 

Dear Customer,

We thank you for choosing Josoft Technologies Pvt. Ltd.

We take pleasure in introducing ourselves as Josoft Technologies Pvt. Ltd. An ISO Certified Company had it beginnings in 2008 when Global Technology & Outsourcing was formed. The company has grown in size and capability, and in late 2013 the company name was changed to Josoft Technologies Pvt Ltd. We are offering Multiple Data Entry Projects in different sectors like, Banking, Telecom, Insurance, Government undertakings, and are also dealing in Inbound Call centers and Outbound Call centers, B2B, B2C, Lead Generations & Telemarketing, Medical & Business transactions. Term and conditions apply.

We request you to kindly find the enclosed attachments to get more insight about our start up projects in Pdf file format and click the links appended below to watch the videos for a better operational understanding with regards to these three projects. 

 

 1., Image to MS word Projects: – Offline data typing projects requiring a minimum of (1 PC). 

         (URL for JPEG to doc video)         https://www.youtube.com/watch?v=tzR7ObxAHCE

 

2., Online Data Entry: - Online data entry work in online portal requiring a minimum of (3 PCs).

        (URL for online Captcha Video)      https://www.youtube.com/watch?v=M6Q4aTAgAI0      

3., Health Insurance Projects: - Form-filing projects in provided software requiring a minimum of (5           PCs).   

      (URL for Health insurance Projects)       https://www.youtube.com/watch?v=oB588TkOnYw

 

It shall be our endeavor as always, to provide you a truly satisfying service.

And many more projects available you can visit: www.gtobpo.com  &  www.josoftech.com

Should you face any difficulty in understanding the requirements, please do not hesitate to contact our team, who are always eagerly looking forward to assist / guide you. If you have any suggestions on how we could improve our services further, please write to us at info@josoftech.com pr call our 24-hour IVR +91-9026209005   Customer contact center at  and we will be delighted to hear from you

Warm regards

Ankita singh
sales executive
(Josoft Technologies Pvt. Ltd.)

 

Skype ID :-josoft.technologies9 Phones:- +91-7897086666 Toll free:-  +91-9026209005  Off:  +91 0522 4069893    Email:  info@josoftech.com     Web: http://www.josoftech.com

Domain registration data of josoftech.com:

Domain Name: JOSOFTECH.COM
Registry Domain ID: 1767014904_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2014-12-18T06:50:16Z
Creation Date: 2012-12-17T17:35:58Z
Registrar Registration Expiration Date: 2015-12-17T17:35:58Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
Domain Status: clientTransferProhibited (http://icann.org/epp#clientTransferProhibited)
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@privacyprotect.org
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: contact@privacyprotect.org
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@privacyprotect.org
Name Server: 1013.globedns.com
Name Server: 1014.globedns.com
DNSSEC:Unsigned
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-04-23T03:01:30+0000Z<<<
For more information on Whois status codes, please visit https://icann.org/epp

10 PC Health Insurance Project.pdf (73.48 kb)

5 PC Health Insurance project.pdf (75.13 kb)

jpeg to doc pdf.pdf (117.39 kb)

Online image Captcha.pdf (1.10 mb)

Josoft Technologies blogspot in.pdf (1.90 mb)

Facebook Josoft Technologies.pdf (5.01 mb)

GTO BPO - fake employees _ Consumer Complaints.pdf (631.75 kb)

LinkedIn Josoft Technologies Pvt.pdf (1.66 mb)

Today I got an interesting comment on one of my LinkedIn postings about scammer. This comment explains how the non voice processes are getting traded and why they are only offered with a huge upfront fee.

You can find the original posting in the LinkedIn group: Process Group: BPO, Call Center, Data Entry, KPO by following this link. I have copied the content of the comment:

Vilas Unawane
Owner Quantum Research Systems Pvt Ltd

 

 

Hello Mr Rudolf,

There are another set of scammers..who work very openly and have nice offices,technical support and sell 'work at home type' single ID's.The process is so well designed that an average skill person will never be able to get the desired accuracy. Losing money with very well designed reports which are many a times disputable.After a detailed research it was observed that only 2 to 3% of the people get paid out of which 50% get paid less than 50%.The business goes on like any life insurance company.Only 3 to 4% claim depth benefit.I made and algorithm to simulate the cash flow and it was observed that such companies make money with even 50% qualifying rate.They also have MLM type sales network.To arrest such pratice I started a FREE consulting service and a prepared a detailed manual how to identify such process and how to tackle accuracy to get best performance.There is also a one hour short course on all those interested to understand the pitfalls of the work.

Lastly we also found same data is given again and again with only 20% fresh data with an intention of disqualifying he working agent.The reason is the company has advanced tools to compare the agents data with their 100% correct data in their own database.

In short even a genuine process can be easily scammed only to make more money. 

Typical process in this category are: Book Typing, Proof reading, All types of form filling, HTML Tagging.

Regards,
Vilas Unawane

Remember: Each upfront, any fee - however she is called - and any security deposit is only SCAM.