Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Scammer: Gaby Anderson - stanfordonlinecourses.com

Each Scammer makes mistakes. Even if they invest a little bit into their scam they are making mistakes. So Gaby Anderson with stanfordonlinecourses.com is making mistakes.

Gaby AndersonHis first mistake is his profile picture. He uses the profile picture of a photo model, which gets found at Google on 436 search pages. The original picture gets found at questmarketing.org. He has used this profile picture on his profile at LinkedIn and Facebook [2016-02-25: Link removed as the Facebook profile under https://www.facebook.com/ganderson84?fref=nf already not exists]. He deleted already the picture from his LinkedIn profile.

The Stanford University has no reason to hide their domain registration by using a proxy service, They are proud about their name and they are even hosting their servers and services by themselves. Their online courses are hosted at http://online.stanford.edu/ This gets shown if we take a look at the domain registry data for stanford.edu:

Domain Name: STANFORD.EDU
Registrant:
   Stanford University
   The Board of Trustees of the Leland Stanford Junior University
   241 Panama Street, Pine Hall, Room 115
   Stanford, CA 94305-4122
   UNITED STATES
Administrative Contact:
   Domain Admin
   Stanford University
   241 Panama Street Pine Hall, Room 115
   Stanford, CA 94305-4122
   UNITED STATES
   (650) 723-4328
   sunet-admin@stanford.edu
Technical Contact:
   Domain Admin
   Stanford University
   241 Panama Street Pine Hall, Room 115
   Stanford, CA 94305-4122
   UNITED STATES
   (650) 723-4328
   sunet-admin@stanford.edu
Name Servers: 
   ARGUS.STANFORD.EDU         171.64.7.115, 2607:f6d0:0:9113::ab40:773
   AVALLONE.STANFORD.EDU      171.64.7.88, 2607:f6d0:0:9116::ab40:758
   ATALANTE.STANFORD.EDU      171.64.7.61, 2607:f6d0:0:d32::ab40:73d
Domain record activated:    04-Oct-1985
Domain record last updated: 23-Mar-2015
Domain expires:             31-Jul-2016

Their name is their trademark. Such an university will not hire telemarketers for promotion their online education.

If we take a look at Gaby Andersons domain stanfordonlinecourses.com, then we see that the register data are hidden behind a proxy service and the nameserver are not the same like from stanford.edu, Additional has been the domain created on January 6, 2015. The domain is now 4 months old:

Domain Name: STANFORDONLINECOURSES.COM
Registry Domain ID: 1894354618_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2015-01-06T15:28:52Z
Creation Date: 2015-01-06T15:28:52Z
Registrar Registration Expiration Date: 2016-01-06T15:28:52Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC

Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Name Server: NS51.DOMAINCONTROL.COM
Name Server: NS52.DOMAINCONTROL.COM

DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-05-06T22:00:00Z

As we know that scammer are lazy gets the website http://www.stanfordonlinecourses.com [2016-02-25: Link removed as the domain standfordonlinecourses.com already not exists] forwarded to https://lagunita.stanford.edu.

Let's take a look at Gaby Andersons offer in Facebook:

Facebook offer from Gaby Anderson

-Inbound / Outbound EDU Campaign-
Hourly Rate: $20/hour/agent
Payment Cycle: Weekly
Program Description: Take a call from students who's interested enrolling in college
Leads: Included
Dialer: Included
Voip: Included
We prefer centers in Philippines!
For more info you can contact me at:
Email : ganderson@stanfordonlinecourses.com
Skype : stanford.ganderson

You can expect, that nobody from USA will outsource for $20/hour/agent. Nobody likes to pay more then absolute necessary. In the campaign detail description is even written: $20.00/hour with $3.00/hour increase after 3 months of service. For this money nobody will hire an offshore call center. He can have it for the same price in the USA too.

As written in the announcement the scammer is preferring call centers from the Philippines. I got forwarded a Skype communication from Gaby Anderson:

Hello Mr.Anderson
[5/21/2015 10:55:34 PM] Hamza Ali Khan: Do you still have that inbound campaign?
[4:01:02 AM] Gaby Anderson: Yes
[4:01:30 AM] Hamza Ali Khan: Can you send me the details to my email please?
[4:01:40 AM] Hamza Ali Khan: hamzaalikhan7@gmail.com
[4:01:47 AM] ***  ***
[4:08:27 AM] Hamza Ali Khan: Great!
[4:09:29 AM] Hamza Ali Khan: So are you hiring on individual basis or call centers only?
[4:09:51 AM] Gaby Anderson: CAllCenter
[4:09:58 AM] Hamza Ali Khan: Wonderful!
[4:10:14 AM] Hamza Ali Khan: Please visit our site for the company profile smile emoticon
[4:10:26 AM] Hamza Ali Khan:
[4:12:05 AM] Hamza Ali Khan: we have been working with a number of overseas clients for last 8 years.
[4:15:03 AM] Hamza Ali Khan: Let me know what will be the process moving forward.
[4:16:44 AM] Gaby Anderson: Let me Tell you Directly before i pass you to my campaign manager CALLCENTER IN INDIA BANGLADESH PAKISTAN we require them to have a safety deposit with us justy to be sure they would comply to the job

Exactly here is the scam. A safety deposit has to receive the center and not the broker. The center is doing the work. The broker or the client has no risk especially if the provide the phone system and VoIP minutes. In this case they are able to stop a center even without any notice. For this the safety deposit is nothing else than a big SCAM.

A IP-check of his Skype connection locates him today at 10:15am Philippines time with the IP address 49.145.213.188. The geolocation shows that he is operating with his fraud from Manila and is using the provider PLDT.

Screenshot Skype Geo IP location from Gaby Anderson

Whois information:

% [whois.apnic.net]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html
% Information related to '49.145.128.0 - 49.145.255.255'
inetnum: 49.145.128.0 - 49.145.255.255
netname: Consumer_DSL
country: PH
descr: PLDT_BNKHME60I01_DHCP
descr: This space has been assigned as DYNAMIC
admin-c: NA185-AP
tech-c: RA328-AP
status: ASSIGNED NON-PORTABLE
changed:  removed email address 20130424
mnt-by: PHIX-NOC-AP
mnt-irt: IRT-PLDT-PH
source: APNIC
irt: IRT-PLDT-PH
address: Philippine Long Distance Telephone Company
address: 6/F Innolab Building
address: Boni Avenue, Mandaluyong City
+address: Philippines
e-mail:  removed email address
abuse-mailbox:  removed email address
admin-c: AR238-AP
tech-c: NA185-AP
auth: # Filtered
mnt-by: PHIX-NOC-AP
changed:  removed email address 20101117
changed:  removed email address 20101126
source: APNIC
person: Nilo Agir
nic-hdl: NA185-AP
e-mail:  removed email address
address: 6/F Innolab Building, Boni Avenue, Mandaluyong City
phone: +632-584-1045
country: PH
changed:  removed email address 20080526
changed:  removed email address 20110427
mnt-by: PHIX-NOC-AP
source: APNIC
person: Rolando M. Araw Jr
nic-hdl: RA328-AP
e-mail:  removed email address
address: 3/F MGO Bldg, dela Rosa St, Makati, MM, Phils
phone: +632-836-2569
country: PH
changed:  removed email address 20101117
mnt-by: PHIX-NOC-AP
source: APNIC
% This query was served by the APNIC Whois Service version 1.69.1-APNICv1r0 (UNDEFINED)

Conclusion: The scammer Gaby Anderson with his domain stanfordonlinecourses.com is misusing the good name of the Stanford University for his fraud action. He does everything to hide his identity. I hope the police will catch him soon and stop his fraud.

 

Facebook profile Gaby Anderson.pdf (628.57 kb)

LinkedIn profile Gaby Anderson.pdf (3.64 mb)

SOC-Call-Center-Requirements.pdf (316.97 kb)

 

Email Scammer: theglobalconsultantus.com from China

Recently I got forwarded an email with an universal job offer. Such an universal job offer without any specifications and requirements for the offered job is every time suspect. Companies are searching people with special abilities. Only scammer are too lazy to inform themselves and write emails like the following one:

From: GLOBAL EDGE CONSULTANTS [mailto:wang@bmedi.cn]
Sent: Wednesday, May 20, 2015 5:43 PM
Subject: SUBMIT YOUR CV

GLOBAL EDGE CONSULTANTS
6200 Lake Otis Parkway
Suite 201
Anchorage, AK 99507
ALASKA, UNITED STATES OF AMERICA
Email: jobs@theglobalconsultantus.com

ATTN:
We are Job recruitment consultants for SHELL, EXXON MOBIL,CONOCOPHILLIPS OIL & GAS and CHEVRON,We are well known in United States Of America and across Europe,This is to notify you that your qualifications and experiences which you submitted at a job finding site were found suitable for the requirements of CONOCOPHILLIPS OIL & GAS US LIMITED. For verification and screening you are to submit your most recent resume through our e-mail: jobs@theglobalconsultantus.com

Best Regard,
Craig Gormus
Recruitment Manager

If we take a look at the sender domain we get the useless domain registry from China:

Domain Name: bmedi.cn
ROID: 20040810s10001s02671102-cn
Domain Status: ok
Registrant ID: hc557836351-cn
Registrant: 北京市市政工程设计研究总院
Sponsoring Registrar: 北京万网志成科技有限公司
Name Server: dns7.hichina.com
Name Server: dns8.hichina.com
Registration Time: 2004-08-10 17:58:55
Expiration Time: 2024-08-10 17:58:55
DNSSEC: unsigned

If we take a look at the date when the domain got registered and the expiration date, then it can be an Internet Service Provider from China.

More interesting is the domain of the provided answering address - theglobalconsultantus.com:

Domain Name: THEGLOBALCONSULTANTUS.COM
Registry Domain ID: 1901042750_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-04-07T02:32:43Z
Creation Date: 2015-02-05T20:30:32Z
Registrar Registration Expiration Date: 2016-02-05T20:30:32Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
https://icann.org/epp#clientTransferProhibited
Registry Registrant ID: 
Registrant Name: Tomorrow
Registrant Organization: TC Ltd
Registrant Street: NO.515, Shenfu Rd, XinZhuang   
Registrant City: Shanghai
Registrant State/Province: Shanghai
Registrant Postal Code: 201108
Registrant Country: CN
Registrant Phone: +86.2154424443
Registrant Phone Ext: 
Registrant Fax: 
Registrant Fax Ext: 
Registrant Email: mukuji@mailpick.biz
Registry Admin ID: 
Admin Name: Tomorrow
Admin Organization: TC Ltd
Admin Street: NO.515, Shenfu Rd, XinZhuang  
Admin City: Shanghai
Admin State/Province: Shanghai
Admin Postal Code: 201108
Admin Country: CN
Admin Phone: +86.2154424443
Admin Phone Ext: 
Admin Fax: 
Admin Fax Ext: 
Admin Email: mukuji@mailpick.biz
Registry Tech ID: 
Tech Name: Tomorrow
Tech Organization: TC Ltd
Tech Street: NO.515, Shenfu Rd, XinZhuang  
Tech City: Shanghai
Tech State/Province: Shanghai
Tech Postal Code: 201108
Tech Country: CN
Tech Phone: +86.2154424443
Tech Phone Ext: 
Tech Fax: 
Tech Fax Ext: 
Tech Email: mukuji@mailpick.biz
Name Server: ns1.oworested.com
Name Server: ns2.oworested.com
Name Server: ns3.oworested.com
Name Server: ns4.oworested.com
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System: 
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-05-20T16:18:14+0000Z<<<
For more information on Whois status codes, please visit https://icann.org/epp

Here we see that the domain got registered on February 2015 for a fake company with the name TC Ltd. from a person with the name Tomorrow in Shanghai. As the registration data are already a fake, who can believe in such a case to the offer, which even does not describe anything from a job?

Just for fun, let us take a look at the email headers:

Return-path: <wang@bmedi.cn>
Envelope-to: campaigns@deepbluem.com
Delivery-date: Wed, 20 May 2015 12:01:42 -0400
Received: from webmail.bmedi.cn ([211.103.187.179]:34475 helo=bmedi.cn)
                by wdc003.hawkhost.com with esmtp (Exim 4.85)
                (envelope-from <wang@bmedi.cn>)
                id 1Yv6RC-000LXl-8p
                for campaigns@deepbluem.com; Wed, 20 May 2015 12:01:42 -0400
Received: from User (unknown [77.106.163.203])
                by localhost.localdomain (Coremail) with SMTP id fwD__pAbbq7qkFxVQIr3AQ--.1815S3;
                Wed, 20 May 2015 21:50:32 +0800 (CST)
Reply-To: <jobs@theglobalconsultantus.com>
From: "GLOBAL EDGE CONSULTANTS"<wang@bmedi.cn>
Subject: SUBMIT YOUR CV
Date: Wed, 20 May 2015 16:42:40 +0100
MIME-Version: 1.0
Content-Type: text/plain;
                charset="Windows-1251"
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
X-CM-TRANSID:fwD__pAbbq7qkFxVQIr3AQ--.1815S3
X-Coremail-Antispam: 1UD129KBjvdXoWrKF4rKFy3WrW5uw18tr1UKFg_yoWxurg_WF
                sYvrsxtFW2vFZ7GrsxtF1qk3ZY9ayxZr1DCw1jqF1UAFZ5WF4Sgrsaqr4fur45X3WrWFnY
                gFZavrWrKF9agjkaLaAFLSUrUUUjtb8apTn2vfkv8UJUUUU8Yxn0WfASr-VFAU7a7-sFnT
                9fnUUIcSsGvfJTRUUUbzxYjsxI4VWDJwAYFVCjjxCrM7AC8VAFwI0_Wr0E3s1l1xkIjI8I
                6I8E6xAIw20EY4v20xvaj40_Wr0E3s1l1IIY67AEw4v_JrI_Jryl84ACjcxK6xIIjxv20x
                vE14v26ryj6F1UM28EF7xvwVC0I7IYx2IY6xkF7I0E14v26rxl6s0DM28EF7xvwVC2z280
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                43JwAqjxCEc2xF0cIa020Ex4CE44I27wAqx4xG64xvF2IEw4CE5I8CrVC2j2WlYx0E2Ix0
                cI8IcVAFwI0_Wrv_ZF1lYx0Ex4A2jsIE14v26r4UJVWxJr1lF7xvr2IYc2Ij64vIr41lF7
                xvrVCFI7AF6II2Y40_Zr0_Gr1UM4IIrI8v6xkF7I0E4cxCY480cwAKzVAC0xCFj2AI6cx7
                MxkF7I0En4kS14v26F1UJr0E3s0q3wCY1x0264kExVAvwVAq07x20xyl42xK82IYc2Ij64
                vIr41l4IxYO2xFxVAFwI0_ZF0_GFyUMI8E67AF67kF1VAFwI0_Wrv_Gr1UMIIF0xvE2Ix0
                cI8IcVAFwI0_Ar0_tr1lIxAIcVC0I7IYx2IY6xkF7I0E14v26rxl6s0DMIIF0xvE42xK8V
                AvwI8IcIk0rVWUCVW8JwCI42IY6I8E87Iv67AKxVW8Jr0_Cr1UMIIF0xvEx4A2jsIEc7Cj
                xVAFwI0_GcCE3sUvcSsGvfC2KfnxnUUI43ZEXa7xR_UUUUUUUUU==
Message-Id: <555C9577.0AC3C9.03321@bmedi.cn>
X-CM-SenderInfo: pzdqwqxephvxgofq/
X-EsetId: 37303A296EDFC3676C766A

I have marked in the above quote the sender IP red. If we search the geolocation of the IP address then we get a result Norway, Oppland, Lillehammer and the ISP is Eidsiva Bredband As.

Such a "multinational company" Alaska, China, Norway, etc. cannot take the afford for an own website? That show that the scammer are simple too lazy, because a website takes at least a few minutes of work.

As the domain theglobalconsultantus.com got registered during February this year, we should not find some scam entries in Google. In any case we try it and get surprised:

Google search result for theglobalconsultantus.com

 

In such a short time, they got already 10 fraud entries. The same text only from different sender. That shows us again that the scammer are very lazy. They even don't like to use their brain.

 

Scammer are inventing outsourcing campaigns - Outsourcing Logic...Missing!!!!

At LinkedIn in the group Inbound Projects Outsourcing if found a posting from Deva Prashanth about my special friends - the scammer. Please don't understand me wrong. I love scammer - grilled, fried, boiled, etc. The homeless cats in our area prefer them more if they get tortured before they get prepared for them. :)

If everybody, which made actually a bad experience with a scammer shall document it and post it in all the social network groups, then the scammer would not have any chance for doing their fraud business. Centers you need to work together and help each other. Nobody will ask to share your campaigns, but you should keep together by bringing the scammer and their fraud into the spotlight. With this you can reduce your own risk for getting scammed!

If you read the following posting from Deva Prashanth you'll see how easy it is to identify scammer by only reading their offers:

Outsourcing Logic...Missing!!!!

Dear Friends,

As an ardent reader of posts and a person who has seen the BPO space burst out of proportion and grow leaps and bounds I still fail to understand the logic behind scores of Brokers coming up with custom designed and self proclaimed client projects on every possible personal & professional forum.

A Typical Broker Day Offering Projects

There is no trick that is missed by a broker today, a fudged website and a company which in majority of cases will not have contact details and/or which is registered less than a year ago. I fail to acknowledge and understand how these brokers manage to churn out projects every minute, as a professional, one starts wondering, if not feels intimidated by these brokers when it comes to business development and marketing strategies.

However when you dig further one just finds that this is just like a parasite culture baiting and preying on every new company who is out there with little knowledge about such parasites lurking around these forums every minute, luring you,exciting your,attracting you with best possible project offers.

Moving further Taglines by brokers as if it were the end of a season sale " Hurry Limited Slots Available", "Direct Client Sign up - No Middle Man (Consulting Charges Applicable) - Sneaky Little Weasels", "No Unfair Charges", "Little Upfront" and this one gets even better, "No Upfront,No Consultancy, No Software Charges" Only one time registration fees/refundable security charges" and the list goes on. A broker who cannot even utter a single phrase in English poses himself as "You Know Who I Am" and claims to posses a bag-full of projects like apples which for sure are going to turn every service provider into a millionaire in a matter of months. I start thinking, how would this guy be carrying out a conversation in English with the clients that he is claiming to have. ( Are Clients Things To Have? or Could You Buy Them From These Brokers)

Then there are these scores of projects which are produced every minute in projects factories based in Gujarat,UP and Bihar, equation of finding the right project opportunity seems to be irrational,illogical and nearly impossible to beat the business development capabilities of these brokers for even professionals who have spent more than a decade in this industry.

There are also people who bring so many scams to light and also do their bit in bringing such parasite brokers and project producers to notice on these forums, having said that I hope professionals like us share and drive a mechanism which could make a beginning to eliminate this parasite culture and help young entrepreneurs and budding companies find a place in this business. This system may not be able to eliminate this scum, but sure can save lot of companies from falling prey to this onslaught of broker scams.

If you spread your information to newcomer too, then you are destroying the income base of the scammer. With this you are helping yourself and even win a friend instead of having a new competitor.

If you read an offer and it seems to be ok, then make in each case a background check. As higher the promised winnings are as higher is the risk that you get scammed! Don't forget scammer are not getting found in one area of the world. You find then everywhere!

If you got scammed you are guilty by yourself. You have only seen the promised winnings and did not think about the risk of the business. Your own greediness for money did not let you see the alarm signs, which are mostly found already in the announcement. Only because the offer has been written somewhere does not make it true!

You are guilty by yourself if you take some offers without proving if the campaign is in the destination country possible. Knowledge is power. Listen and try to understand the messages from other more experiences call center owners. Think about it, if that what you hear or read can be true or not. It is much more cheaper to learn from the failures done by others than on your own. If you are to lazy to get the knowledge or you are thinking that you know already everything, then you have to work hard to repair your failures, which you made - in the case you got scammed you have to work more for compensating your loss.

Outsourcing Logic...Missing!!!! _ LinkedIn.pdf (585.90 kb)

 

Scam campaign from mpavistechnologies.com

mpavistechnologies.comI had one campaign listed from mpavistechnologies.com, which has not been scam. I have delisted this campaign as soon as I found Tech Support offers from mpavistechnolgies in Facebook. The tech support offers are all scam. The calls are getting generated by scareware, which is called computer fraud. From advertisements, even on Google, you'll not get enough calls, that it will be profitable to sell the calls. All the consumer protection organizations around the world are already warning about the "Tech Support calls".

I got forwarded a campaign from mpavistechnlogies.com. mpavistechnologies.com did not send me the campaign description directly, because they know that I'll classify such a campaign only as scam.

Q & A

You will be calling potential customers all over the U.S. Looking for customers, who are interested, cooperative, are the home owner and are not currently under contract with another security company.  You will live transfer those calls to our closing agents.

Do you charge set up fees?
We do not charge set up fees nor do we charge for the right to do the campaign. All we ask is that you pay for your VOIP.

We are investing in you - We supply the dialer, Leads and the VAKA (non-voice software). This all costs money that we provide to you for free - We also are investing our time, not only getting you set up, but also the initial and ongoing training.

 

  • If you decide to supply the dialer, then are the costs of the dialer your problem and not the problem of the call center. The call center can do nothing to influence this costs and for this are this costs not the problem of the center. Any existing dialer or the call center is not increasing his value because it is not get used. 

  • Data and leads are the problem of the client. If the data or the leads are not good, then the best call center will fail. 

  • You like to use VAKA, for this are the costs for the software your problem and not the problem of the center. If you think VAKA is the best solution for you, then you need to supply it and you'll never be able to bill it to the call center.

  • You are investing your time? If you decide to that a call center has to use your system, then you have to train them on your software. For this you get paid from the client!

So you have can even not say that you are investing already enough for the center if you are really investing NOTHING!!!

 

What are the VOIP charges?
The cost of the VOIP is .0079 per minute - You should budget $2 - $4 per agent per day

Can you use your own VOIP Provider?
No. We require that everyone use our VOIP provider, both the opening centers and the closing centers. The reason we do it is to avoid all the tech issues and to provide you with accurate reporting on all calls. Our calling plan allows for all the calls to be connected through tier one and two providers and offer more termination points and outgoing channels that any other provider. Because everyone is on the same system, using the same VOIP provider we do not experience latency issues, echoes, delays and disconnections. The calls are clean and flawless.

Do you profit from the centers using your VOIP Provider?
No. We do not profit from this. You get charged, what we get charged.

Can you deduct the VOIP from future payouts?
The VOIP must be prepaid in order to get started. It is not our VOIP Company (3rd party) - We do not pay it for you.
We will set up the VOIP account for you and provide you with the web portal and show you how to proceed

You will have complete control, as you will have access to the Web Portal (VOIP provider) there, you will be able to load your minutes and receive your VOIP reports

As you provide dialer, leads, client software, etc. you should not search for call centers, which are paying your VoIP minutes. The call centers have no possibility to influence the dialing behavior, the data quality and all surroundings. For this you have to provide the VoIP minutes too. In this case you can run your own center with your own agents. For what you'll need some call centers in this case? With this offer you show that you need them only for paying your phone bills and the salary of the agents!!!

YOU SHOW WITH THIS OFFER ALREADY THAT YOU NOT TRUST INTO THE CAMPAIGN!!!

PayPal
You must set up a PayPal account both to make payment to VOIP provider and to receive payment from us. It is really simple to do - Just go to their website and set up an account - It is the easiest method and the cheapest

What is the pay out?
We will pay you $6 per transfer, with a 60 second buffer

What is a 60 second buffer and why is it needed?
A 60 second buffer means, that when the call is transferred the closing agent has 60 seconds to determine if the transferred call was a qualified transfer, meaning the customer was interested, cooperative, was the home owner (not a renter) and was not under contract with another security company - if the call goes 60 seconds or greater, the transferred call will be considered billable and therefore you will be paid on it.

Here you show exactly what I have said before. You don't trust your data and your product. For this you offer a pay per sale. You are proofing that already in your next sentence "they must be a home owner". With this you show that you have data, but they are not selected to be from home owners. The call center shall sort the data out for you. With such data you can only offer a pay per hour per agent!!!

What are the qualifications for a transferred call?
There are 2 criteria for the calls to be transferred - 1) they must be a home owner and not a renter 2) they must not be under contract with another security company. They can have a preexisting security system; they just can’t be under contract, meaning the contract must have expired. We cannot accept either of the above - Therefore, it is in the agreement - If we see that you are transferring an unacceptable amount of renters or customers that are under contract, we will terminate the arrangement. - It means your agents are not doing their jobs, asking the correct questions and getting the correct answers

What can my center achieve?
That really all depends upon you and your agents - Your agents should be able to achieve 4 billable transfers per day each - Keep in mind, in an 8 hour day that is only 1 transfer every 2 hours. Your agents will be speaking to 500 people a day - That’s 1 out of every 125 people.

Your agents will be dialing 3000 - 5000 numbers per day each - speaking with between 300 - 500 customers a day

Let us make an example: In average a call gets answered after 3 times ringing. 3 times ringing is taking around 15 seconds. If we are dialing 3000 numbers then we can calculate the dialing time of 15 seconds * 3000 calls / 3600 = 12.5 hours for a 10 hours working day (Monday until Thursday).

The other way is you are using a dialer, which is already illegal in the USA. In this case you need to have a lot of money for the fine from the FTC. If you have millions of dollars why do you cry in this case about the VoIP minutes? It is nice from you that you are providing the dialer, because in this case you will get the punishment and not the center.

Take a look at http://news.wwpa.com/post/2015/04/30/ftc-and-ten-state-attorneys-general-take-action-against-political-survey-robocallers-pitching-cruise-line-vacations-to-the-bahamas. The responsible companies got punished with fines over 5 millions of dollars. Why are you crying about VoIP minutes and hourly rates for the agents if you have so much money in your wallet?

In any case your system is dialing and that need to be done on your own bill and not on the bill of the center. The center has no influence on this dial behavior.

 

What is your pay schedule?
The week starts on Friday and ends on Thursday - You will be paid the next day (Friday) - You will be paid via PayPal.

Is it possible to send payment to our international merchant account?
No, only if it is attached to your PayPal Account.

Calling Schedule
All times are based on EST. At present, we are open from 9am - 7pm EST Monday - Thursday, 9am - 5pm EST, Friday and 12pm - 5pm EST on Saturday.

53 hours of calling per week = 3180 minutes * 0.0079 = 25.122 $/week or in average 4.187 per day (6 days)

Training.
The scripts and training, we will provide them once the agreement is returned

Please go to tmicomm.com and watch the demo video.
I will personally do a live the training session with all your agents. The training will last approximately 1 1/2 hours. The training is divided into 4 sections 1) Background on the campaign 2) Dialer how it works – how to transfer 3) VAKA – How it works – how the system is laid out, what the recordings to use and when 4) listen to sample recordings of agents on their first days on the job. This will illustrate what the agents can expect and what not to do. It will get them past the learning curve quickly.

Your agents will then role play with each other - One will act as the customer, the other the agent. This will help get them familiarized with the system. Once you feel the agents are proficient, you will be free to start dialing.

Reports Disclosure
You will receive reports everyday showing exactly how many transfers were sent, how many of them where billable, all call durations and how much money is due.

You will also be granted admin access to the dialer reports. You will be able to live monitor your agent’s calls. Have access to all the recordings both, on the opening side and also on the closing side. In addition, you will be able to monitor your agent’s activity. You will know when they sign in, when they are on pause, how many calls they took and the result.

How long does it take to set up?
The set up process is very easy. Once we receive the agreement back, we will set you up in the system. Once that is complete, we will set up your VOIP account. You will then prepay your VOIP. Once set up you will change the audio settings on each agents work station. It will take a few minutes for each one. We will provide explicit directions that are easy to follow. In the event, you still need help our tech department will assist you. The whole process lasts about an hour.

this is http://tmicomm.com/main/?page_id=32
training which we will follow

mpavistechnologies.com shows with this offer that they have no idea from the call center business and from the rules of the FTC. They are only searching for someone, which is taking the risk for their campaigns. This one, which takes the risk has no possibility to influence and reduce the risk.

 

 

Scammer Global Technology and Outsourcing Pvt. Ltd. - gtobpo.com - J K Rana

Global Technology and Outsourcing Pvt. Ltd.The EMail from Josoft Technologies Pvt. Ltd. with a link to www.gtobpo.com brought Global Technology and Outsourcing Pvt. Ltd.into my focus for a review about their activities. A look at their homepage has shown me the same ISO 9001:2008 certification and they are the providing the same offers, which are breaking the ISO 9001 rules. The offers are like from each other scammer. Their presentation is the same like we know it from the other scammer already.

An ISO certification says nothing about the quality of their products and services. An ISO certification is only documenting that a company is documenting their internal process flow that each case can get easily traced.

We know from our previous found scammer that they are lazy and we know is it very hard that something get's forgotten, which is stored once at a website. For this i go in one of the web archives and trace back from for get the date at which an offer has appeared first in the Internet.

The site http://web.archive.org/ has taken a snapshot of http://www.gtobpo.com 42 times between November 6, 2011 and March 25, 2015. I think that it will show us the date when the campaigns got offered first and when the last changes happened.

This are the results of web.archive.org for the offers on the site. Some of this offers are getting offered from Josoft Technologies Pvt. Ltd. as a new campaign (all data in the list got copied and pasted - not typed):

Business Transcription
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Business-Transcription
Saved 4 times between August 6, 2013 and October 6, 2013.

Health Insurance 5 PC
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Health-Insurance-5-PC
Saved 1 time on May 5, 2014

Health Insurance 10 PC
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Health-Insurance-10-PC
Saved 1 time on May 7, 2014

Health Insurance 20 PC
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Health-Insurance-20-PC
Saved 1 time on May 7, 2014

Health Insurance 30 PC
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Health-Insurance-30-PC
Saved 1 time on May 7, 2014

DATA MANAGEMENT PROCESS RBC BANK
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/RBC-BANK
Saved 7 times between August 4, 2013 and February 21, 2014.

CAF Form Filling Project Reliance
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Reliance-CAF-Form-Filling-Project
Saved 5 times between August 6, 2013 and February 19, 2014.

From Filing Projects State Bank OF India
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/State-Bank-OF-India
Saved 5 times between August 6, 2013 and February 10, 2014.

Form Filing Projects Syndicate Bank
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Syndicate-Bank
Saved 7 times between August 4, 2013 and May 30, 2014.

Form Filling Project Union Bank
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/Union-Bank
Saved 6 times between August 6, 2013 and May 7, 2014.

USA Tax Number Form Filling
http://www.gtobpo.com/projects/Form-Filling-Project-Banking/USA-Tax-Number-Form-Filling
Saved 5 times between August 6, 2013 and February 10, 2014.

We see that the youngest campaign is the Health Insurance campaign. This campaign is nearly one year old. With this campaign seems to be something wrong if this campaign could not find a center within one year to get sold. If I compare this campaign with the Kathy Sisk Enterprises campaigns, then I can say that their campaigns are now around 10 days listed at my blog and their NDA got 111 times downloaded. For this I have only one explanation for the campaign from Global Technology and Outsourcing Pvt. Ltd. and Josoft Technologies Pvt. Ltd. that they are only SCAM.

Health insurance data are high sensible data In the most countries is it forbidden by law to give external people access to such data.

Another interesting fact are the addresses of Global Technology and Outsourcing Pvt. Ltd. and Josoft Technologies Pvt. Ltd.:

Global Technology and Outsourcing Pvt. Ltd. Josoft Technologies Pvt. Ltd.
1-B, Hind Nager L.D.A Colony, Kanpur Road Lucknow 1-B Nanak Arcade 85-A Hind Nagar L.D.A Colony, Opposite Shivalik School, Lucknow-226012 U.P. (INDIA)

For me are both addresses the same one. 

We see in the Facebook timeline of Global Technologiy and Outsourcing Pvt. Ltd. that the screen shot from the NEW captcha process, jpeg to doc pdf and health insurance process offered by Josoft Technologies Pvt. Ltd. got already shared on November 22, 2013!!!

As scammer are very lazy he did even not remove the negative reviews from his Facebook profile.

At Google+ we find a posting Ashwani Kumar from July 22, 2012:

Öffentlich geteilt  -  22.07.2012
 
 
 a project provider J K Rana who is main person for dealings...he asked me to come and meet him to clear my problems on his fake identity he said that "he has working for last 10 years so there is no doubt on me ,you can come at my office ..." my friend went  and he saw that there was no office and his landlord said that j k rana has arrested for doing fraud around crores and the main accused is ran away. in that case i m lucky where mr. rana was asking money for booking the slots on that time i refused. EVEN YOU CAN CHECK HIS WEB SITE -----WWW.GTOBPO.COM--- still is working but now is only running there is no one for maintenance...Now WHAT TO DO...? NOW i m feel like a pendulum ....i need help any one can help me out  

Additional facts why the offers from Global Technology and Outsourcing Pvt. Ltd. are not more than only SCAM:

  • With their offered processes and the requested business fee they are certifying that they have no contract with their client and for this they are not able to give you any guarantees that you’ll get the project and that you’ll get paid.

  • Scammers want to make it harder for the police by using a graphics or a false profile pictures. They do not want to provide a manhunt image by themselves.

  • Scammer are using privacy protection services for hiding the data in their domain registration

  • Each work, where you have to pay to get it is nothing more than SCAM
    If a broker likes to take money from both sites is an absolutely no go! In the case of a dispute he is working for this party, which is paying the higher sum. That disqualifies any business person from being trustful.

  • In Europe and USA the documents are getting scanned and stored as binary documents in a database. Each scan is getting tags that it can easily found again. These tags have the same function like the tag cloud known from the blogs. The only difference is that the document itself gets linked to the customer, supplier, commercial case records which are involved to retrieve the original document. To this system you’ll not get an access because of the security reasons and law for data protection in the “rich” countries.

Additional we find at http://www.consumercomplaints.co/gto-bpo-fake-employees/ 2 complaints about their business:

September 27, 2014:
they say they have the project but in actual they don't have it. Ghanshyam, Santosh, Varun all these people are unfaithful,
they do not know what they need to do, don't know their job and irresponsible
March 6, 2015:
GTO BPO/JOSOFT is a fake company. they say that they have the project. after taking the money they don't provide. totally fake guys. I got cheated with 4 Lacs

My opinion: If you take all this facts and the complaints together, then the result will be that Global Technology and Outsourcing Pvt. Ltd. is nothing else then a scammer and the ISO certification is a fake.

Domain registration data of gtobpo.com:

Domain Name: GTOBPO.COM
Registry Domain ID: 1673909859_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-01-10T12:38:00Z
Creation Date: 2011-08-26T09:59:55Z
Registrar Registration Expiration Date: 2015-08-26T09:59:55Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Phone: +1-2013775952
Domain Status: clientTransferProhibited ([link removed] Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: 1009.globedns.com
Name Server: 1010.globedns.com
DNSSEC:Unsigned
URL of the ICANN WHOIS Data Problem Reporting System:
[link removed] update of WHOIS database: 2015-02-02T13:32:44+0000Z

Facebook GTOBPO Reviews.pdf (927.92 kb)

Facebook GTOBPO.pdf (11.58 mb)

GTOBPO_ Profile _ LinkedIn.pdf (1.11 mb)

Google plus Ashwani Kumar.pdf (173.23 kb)

Update Jan. 18, 2017: Links to the offers found at gtobpo.com removed as they are returning already error 404 - not found.