Offshore Outsourcing & Scammer

The criminal Deepak Parmar is misusing the copies of the company documents INFOCL Technologies Pvt. Ltd. A verification email with the company owner shows the scam.

Such a behavior destroys the reputation of the real company and needs to get prosecuted in front of the law court. I hope that this scammer ends up in jail and the key to the jail gets thrown away. Responsible for this are the authorities from India. As nobody has done something against this scam the whole country will get implausible. I can understand all these people which are already rejecting making business with Indian companies. If the few real business owners will not defend their own reputation in their own country by starting their own war against the scammer then they will lose a lot or all of their international opportunities!

The email of the scammer Deepak Parmar:

From: Infocol Technologies [mailto:infocoltechnologies@gmail.com]
Sent: Saturday, August 22, 2015 3:19 PM
To: l.b.christiansen@deepbluem.com
Subject: RE:Require CCL VVT Campaign for my company

Hello,

Thank you for your quick reply. We are attaching all documents in word image format. We would like to inform you that we are ready to carry out this process and we have thoroughly gone all of your requirement, infra requirement and technical details as well. We are well equipped with set up and other necessary requirements to start this campaign.

Expecting for your further coordination and swift reply.

With thanks and regards,

Deepak Parmar

(Partner)

Infocl technologies PVT LTD(Mumbai)
Mobile: +91 8260647892
E-Mail: infocoltechnologies@gmail.com

Skype : deepak_parmar2

Our Presence Mumbai & Pune |

______________________________________________________________________________________________________________

DISCLAIMER: This communication may contain privileged or other confidential information. If you are not the intended recipient, or believe that you may have received this communication in error, please reply to the sender indicating that fact and delete the copy you received. In addition, if you are not the intended recipient, you should not print, copy, retransmit, disseminate, or otherwise use the information contained in this communication. Thank you.

DETAILS OF DOCUMENTS.DOCX (742.54 kb)

I have extracted the the graphics from the attached Word document and enhanced (sharpened) them for making them better readable. The transmitted documents are as following:

As the name in the email (Infocol Technologies [mailto:infocoltechnologies@gmail.com]) is different to INFOCL Technologies a lookup at the Indian company register brought the following results:

Here we don't find a partner with the name Deepak Parmar. So we have to ask the registered company owner if the partner is not registered or under registration before someone make business with this company. The response from the company owner is the following one:

From: hemant chavaan [mailto:hemantchavaan@hotmail.com]
Sent: Sunday, August 23, 2015 3:50 AM
To: l.b.christiansen@deepbluem.com; 'Infocol Technologies' <infocoltechnologies@gmail.com>
Subject: RE: Require CCL VVT Campaign for my company

 

Hi lars,

Good morning.

This is Hemant chavaan here, I am director & chairman of Infocl technology pvt ltd.

On my behalf I dont know who is using my company name. I have a doubt that suck fake identity might create problem to your organisation & mine also.

Pl take care while dealing with any such communication in future.

Regards
Hemant chavaan

Sent from my Windows Phone

Here we got the scam confirmed - a person with the name Deepak Parmar is at the company INFOCL Technologies Pvt Ltd. completely unknown. How he can be a partner in this case?

The very stupid scammer Sagar Gupta has tried to scam my LinkedIn friends to get campaigns. He writes that he even has experience in “banking” campaigns. I hope that all are already knowing already that a bank will never outsource any campaign because their customer data are high protected by the law. For the case a bank staff forwards any information about a customer to someone else outside of the bank he will end up in jail and the bank needs to pay a high fine for the security breach. For this reason the Scammer Sagar Gupta can only have any experience on his own banking account for the case he has one.

The scammer Sagar Gupta is from India and seems to use a call forwarding service from Canada. If he would be really located in Canada, then he would know where he need to search for clients and campaigns. His behavior shows only that he is a big liar.

As I have in sum more than 2,000 “friends” at the social networks, mostly call centers and scammers, will it be a hard job for a scammer to find out exactly the three trusted campaign-broker friends which are offering campaigns without any upfront. Not one of the three will allow others trading their campaigns. For this is there no chance for a scammer in getting rich by using this way.

The LinkedIn email from the scammer Sagar Gupta:

On 8/20/15, 12:21 PM, Sagar Gupta wrote:
--------------------
Hello Mr. Kothari,

As per our telephonic conversation, I am sending you this email containing overview of my profile and details of company. I got your reference and details from Mr. Rudolf Faix for the BPO campaigns.

My name is Sagar Gupta. I am CEO | Co-founder of Weboitte company which is located in the region of Kitchener/Waterloo, Ontario, Canada. I just started a call center business in India with the name of Webourney Consulting Services Pvt Ltd. I am expecting a lot from this company, everything has been done just seeking for some clients as the first step. My level of expertise in this business is sales, telecommunication, marketing, banking and many more. As a start-up I am looking for genuine clients and projects. Me and my company are good for inbound/outbound and back-end services and also we are specialist in chat support field.

Moving forward I want to make good relation in the market of a call center. I will look forward for your reply.


Thanks and Regards’
Sagar Gupta
CEO | Webourney Consulting Services
+1 5199983030

If you get some campaigns offered from the scammer Sagar Gupta or from Webourney Consulting Services you should put the email into the trash box. It is only a waste of time and money to deal with such a scammer. You can also be sure that I don't support and campaign trader which are asking for any fees or deposits from the centers. Please ask me for a confirmation for the case that someone use my name for any recommendation in making business with you. It is for your own security.

Premium-rate telephone numbers are telephone numbers for telephone calls during which certain services are provided, and for which prices higher than normal are charged. Unlike a normal call, part of the call charge is paid to the service provider, thus enabling businesses to be funded via the calls. While the billing is different, calls are usually routed the same way they are for a toll-free telephone number, being anywhere despite the area code used. These telephone numbers are usually allocated from a national telephone numbering plan in such a way that they are easily distinguished from other numbers. Telephone companies typically offer blocking services to allow telephone customers to prevent access to these number ranges from their telephones. In some jurisdictions, telephone companies are required by law to offer such blocking.

Adult chat lines (phone sex) and tech support are a very common use of premium-rate numbers. Other services include directory enquiries, weather forecasts, competitions and voting (especially relating to television shows). Diplomatic services, such as the US embassy in London or the UK Embassy in Washington, have also charged premium rates for calls from the general public.

In many European countries, for example France, Germany and the United Kingdom, it is common for organisations to operate customer service lines on premium-rate numbers using prefixes that fall outside the scope of the country's premium-rate number regulations. Therefore, in contrast to North America where customer service numbers are typically free of charge to the caller, consumers in Europe often pay a premium above the cost of a normal telephone call.

Computer criminals have used premium-rate numbers to defraud unsuspecting Internet users. One scheme involved inducing users to download a program known as a dialer that surreptitiously dialed a premium-rate number, accumulating charges on the user's phone bill without their knowledge. Another now-uncommon premium-rate scam involves television programming that induces young children to dial the number, banking on the notion that they will be unaware of the charges that will be incurred. One variant, targeted at children too young to dial a number, enticed children to hold the phone up to the television set while the DTMF tones of the number were played. This type of scam was especially popular in the late '80s to early '90s in the United States before tougher regulations on the 900 number business forced many of these businesses to close.

Premium phone numbers are normally only reachable from inside the same country. The phone regulatory offices are not allowing routing premium phone numbers international. Calling a premium phone number has a fixed price per minute or per call and are excluded from the pricing of the standard dial plan.

Don't forget that you don't need some call center only for calling numbers and keep the line open. Such a job can be easily done by a phone system itself. You only need to prepare your prdeictive dialer for such a job.

For all this reasons not one VoIP provider lets you dialing premium numbers. All these offers for call center are nothing else than SCAM.

Prince Technology from Ahmedabad is offering their invented campaigns for getting rich fast. All campaigns are getting offered against an upfront fee between INR 400,000 (US$ 6,135) and INR 600,000 (US$ 9,203). Already the upfront fee is proving the scam because it shows that the scammer has no contract with the client.

The offered campaigns are: 

1. AUSTRALIAN TOURISM INBOUND.pdf (71.21 kb)
   Answer incoming calls regarding Australian Tourism & Travels from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
   
   This campaign description shows that the scammer does not know something about travelling and the rules of handling complaints and responsibilities of tour operators and Tourism Organization. It seems that he has never left his village for a travel.
   
   
2. Chat Support Project..pdf (138.99 kb)
   Description: Center has to provide customer support for USA leading online retail shop. Center has to provide knowledge support to customers. Center has to assist and help the customers to buy the products and guide them to using the website to full extent.
   
   Here shows the scammer that he has no idea about the U.S. consumer data protection law. Such a process can even not get outsourced onshore without risking a big fine for the client. Maybe the scammer has been drunk or under the influence of drugs by inventing this campaign.
   
   
3. ERS Inbound Project Details.pdf (205.90 kb)
   Emergency Road Services
   
   Even here is proving the scammer that he has no brain. For emergency road services are not taken simple phone lines. Such services have a seperate wiring. Such a process cannot get outsourced because the emergency phone numbers from the authorities are not reachable from outside of the area for which they are responsible. Such services can get only handled local! For this campaign the scammer likes to get INR 600,000 (US$ 9,203). I understad it that, it is very hard for the scammer to sell such a shit!
   
   
4. USA MEDICAL INBOUND PROCESS.pdf (91.39 kb)
   
   1. To Handle Incoming Calls From Existing Pharmacy Customers
   2. In Order To Provide Medicine Ordering Assistance and Customer Service
   3. Online Assistance for Billing and Other related issues.
   4. To Provide Extensive Support And Assistance To The Existing Customers.
   
   Here the scammer is proving again that he has no idea about the US data protection law. The same way like data from bank customers are health data highly protected. Such a campaign even cannot get outsorced onshore for the reason of the data protection law.

As address gets provided in the offers:

Prince Technology
Ashram Road,Income Tex, Ahmedabad, Pin-380009, Gujarat. India
Email Id : priyankbrahmbhattpatan@gmail.com | Info@princetechnology.co.in
303,Labh Complex,B/H C.U.Shah College,
Mo.+91 94264 78376 | Office. +91 79 30000290
Web. : www.princetechnology.co.in

The domain registration data from princetechnology.co.in are incomplete and wrong:

Domain ID:D9378972-AFIN
Domain Name:PRINCETECHNOLOGY.CO.IN
Created On:15-Apr-2015 10:20:12 UTC
Last Updated On:14-Jun-2015 19:21:00 UTC
Expiration Date:15-Apr-2016 10:20:12 UTC
Sponsoring Registrar:Webiq Domains Solutions Pvt. Ltd. (R131-AFIN)
Status:CLIENT TRANSFER PROHIBITED
Registrant ID:WIQ_43335936
Registrant Name:Priyank Brahmbhatt
Registrant Organization:Prince Technology
Registrant Street1:Prince Technology Patan
Registrant Street2:
Registrant Street3:
Registrant City:Patan
Registrant State/Province:Gujarat
Registrant Postal Code:362268
Registrant Country:IN
Registrant Phone:+91.0000000000
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:princetechnology@reseller99.com
Admin ID:WIQ_43335936
Admin Name:Priyank Brahmbhatt
Admin Organization:Prince Technology
Admin Street1:Prince Technology Patan
Admin Street2:
Admin Street3:
Admin City:Patan
Admin State/Province:Gujarat
Admin Postal Code:362268
Admin Country:IN
Admin Phone:+91.0000000000
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Admin Email:princetechnology@reseller99.com
Tech ID:WIQ_43335936
Tech Name:Priyank Brahmbhatt
Tech Organization:Prince Technology
Tech Street1:Prince Technology Patan
Tech Street2:
Tech Street3:
Tech City:Patan
Tech State/Province:Gujarat
Tech Postal Code:362268
Tech Country:IN
Tech Phone:+91.0000000000
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Tech Email:princetechnology@reseller99.com
Name Server:NS1.PCUBEDESIGN.COM
Name Server:NS2.PCUBEDESIGN.COM
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
DNSSEC:Unsigned

Summary: The brainless scammer likes to get rich quick by cheating call centers. Everybody which takes such a campaign proves by himself that he has even less brain than the scammer. Such people are guilty by themselves for losing their hard earned money.

Don't forget: It is usual in the normal business that this one, which hired a broker, has to pays him!!! A client which likes to outsource a project will hire a broker, which is nearly reachable and not a broker or consultant from India!

Scammers are lazy. They are even too lazy to use their brain. For this is it easy to identify them. In this case Parikshit Nayak (Facebook profile, LinkedIn profile) director from Sun Step Infotech Pvt Ltd has copied campaigns from Deep Blue Marketing and offered them with huge upfront fees to other centers. He has been thinking that he is clever and did not offer the campaign at the social networks (Facebook, LinkedIn, etc.).

The upfront fee has been for one center too high and this center tried to bypass the scammer by going into contact with the client directly. As Deep Blue Marketing has an exclusive contract with the client the client forwarded the offer to Deep Blue Marketing (PRF From Sunstep Infotech Pvt Ltd.pdf (106.10 kb)).

Parikshit Nayak and of Sun Step Infotech Pvt Ltd have no contract with the client or with Deep Blue Marketing. For this reason Parikshit Nayak and of Sun Step Infotech Pvt Ltd has not rights on the offered campaign. As Parikshit Nayak and of Sun Step Infotech Pvt Ltd have offered the campaign from the cruiselines is their behavior simple a criminal action. In a civilized culture gets such a fraud prosecuted in front of the law court and convicted persons are not considered trustworthy and therefore can not exercise a directorship of a company.

Offering something without owning it is not only a fraud which gets prosecuted in front of a criminal court. In this case it even destroys the reputation of the client. This is a second case which gets prosecuted in front of a civil court and a commercial court, because of the fraud done by the company SunStep Infotech Pvt Ltd and in person of Parikshit Nayak.

A screenshot of the offer sent out from SunStep Infotech Pvt Ltd. It shows the campaign offer, which got found in original and with all conditions at "CCL VVT (VIRTULY VOICE TECHNOLOGY) NOONE VOICE AVATAR CAMPAIGN":

It is nice from the scammer to print it with his company information. This makes it easier for the authorities to file a case against the company. At the provided homepage address we'll find the following information about the responsibility:

It does not make any sense in such a case to hide the owner information in the domain registry by using a proxy service. Here are the registry data of the domain sunstepinfotechpvtltd.com:

Domain Name: SUNSTEPINFOTECHPVTLTD.COM
Registry Domain ID: 1896395871_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-03-19T02:19:15Z
Creation Date: 2015-01-17T10:53:02Z
Registrar Registration Expiration Date: 2016-01-17T10:53:02Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Web Key Network Pvt. Ltd.
Registrant Organization: TradeKeyIndia.Com
Registrant Street: B-250, Hastsal Colony, ( Near Police Station ), Uttam Nagar
Registrant City: New Delhi
Registrant State/Province: Delhi
Registrant Postal Code: 110059
Registrant Country: IN
Registrant Phone: +91.9999065097
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: tradekeyindia@hotmail.com
Registry Admin ID:
Admin Name: Web Key Network Pvt. Ltd.
Admin Organization: TradeKeyIndia.Com
Admin Street: B-250, Hastsal Colony, ( Near Police Station ), Uttam Nagar
Admin City: New Delhi
Admin State/Province: Delhi
Admin Postal Code: 110059
Admin Country: IN
Admin Phone: +91.9999065097
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: tradekeyindia@hotmail.com
Registry Tech ID:
Tech Name: Web Key Network Pvt. Ltd.
Tech Organization: TradeKeyIndia.Com
Tech Street: B-250, Hastsal Colony, ( Near Police Station ), Uttam Nagar
Tech City: New Delhi
Tech State/Province: Delhi
Tech Postal Code: 110059
Tech Country: IN
Tech Phone: +91.9999065097
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: tradekeyindia@hotmail.com
Name Server: ns1073.websitewelcome.com
Name Server: ns1074.websitewelcome.com
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-08-11T22:23:28+0000Z<<<

The Indian company register shows us the address and the responsible persons of a company:

A simple Google search shows us where the copied campaigns are getting offered. In the case Parikshit Nayak are getting the campaigns offered at quikr.com. As here the scammer Parikshit Nayak is offering the campaigns as a private person is it possible to file a case against Parikshil Nayak in front of the criminal court and civil court.

Parikshit Nayak seems not only to have an identity problem - he has a problem with women too. He is searching under the name Rahul Agee by using the same phone number as for the call center scam at vivastreet.co.in for girl friends:

Here a few man-hunt pictures of the scammer Parikshit Nayak:

Update Jan. 18, 2017: Link to the domain sunstepinfotechpvtltd.com removed as the domain already does no longer exist.