Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Yop Services - a reaction of a scammer - Seebee Singh Dailwar

Seebee Singh DailwarScammers are trying with all possibilities to get their entries removed from my blog. Seebee Singh Dailwar likes even to use some common friends for this purpose.

In such a case I ask this common friend for his opinion about the scammer. His response has only shown how people in the offshore outsourcing industry are thinking about doing business. The "business"-men are thinking that they are able to resale campaigns, which they have found somewhere, like a shop without thinking and any investigation. To learn about the consumer rights from the different countries is in their eyes only a waste of time and so they are only copying campaigns from each other and hoping to get rich by this way and without having any effort. It does not matter if the call center gets something for their money or not as long as the "brokers" are getting some money for doing only a little bit advertising. That they are don't know any client if a fact. They even don't hope that a client exists because for the client is someone other responsible. Such people are in my understanding the parasites of the mankind as they like to make profit from the hard work of others.

It does not make any difference if Yop Services has invented their campaigns by themselves or are the partner in crime of another scammer. The result remains the same and Yop Services has failed. Making business is not a kindergarten game - others can lose their livelihoods by getting scammed from such idiots.

The message from Seebee Singh Dailwar sent me the following LinkedIn message:

On Wednesday, seebee singh dailwar said the following:

Hello Rudolf,
This is Seebee Singh Dailwar
From Yop Services Indore India
I got a Link where you Mention That My Colleague Mr. Pushpam Rajput has Fake Profile only Because he Didn't Mention His real Photo on His Profile Picture. It may be Your point of View But not Correct at all.
Anyway As I understand That Linkedin is A professional Network so there should be real PIC on profile pic.
and i told Him he will do that.
And One of Your Friend mr. Bharat Kothari From Mumbai told me That you do Online analysis of various Company And Profile which are Working through Internet. so it might have a Part of Your Task and I thinking you were Thinking whether we are Genuine or Not. if you have Any Doubt on Our Company Than Please Consultant atleast Once About me and My Company with mr. Bharat Kothari. he Will tell you About Our Genuinity . and Please remove that Post where You Mention that my Colleague's profile Is Fake.
I hope You understand My Point.
Thanks And Regards

My answer to this LinkedIn message has been:

Hello Seebee

Maybe you did not read the full article, but there are two campaigns listed, which are nothing else than scam. .How you like to make me to believe that your own offer "Bank Loan Form Filling" is a legit campaign? Already the caption of this offer tells me that this campaign is nothing else than scam!

That you and your staff have replaced their graphics to pictures in their profile does not make you more trustful, To relegate Pushpam Rajput from a "Team Leader" to a "Junior Marketing Assistant" confirms only the previous scam.

I see no reason to remove the article from my blog because I write only my opinion about that what I see. I think already about it to publish the offered "Bank Loan Form Filling" campaign too as banking data are very sensitive and highly protected by the law.

best regards
Rudolf Faix

Until now (Saturday) I did not get any reply to this message. Scammers are even too lazy to read the full article and hope that they can make everything good by finding an excuse for one little mistake, which they have solved already, and continue making business with their scam offers.

I even did not get any reply for the offer from Seebee Singh Dailwar found at LinkedIn - Pulse: Bank Loan Form Filling Project (.pdf):

Bank Loan Form Filling

Scammer and people without any education are not understanding that a "Bank Loan Form Filling Project" will not be possible because banking data are highly protected by law and cannot get outsourced. On the other site are getting banking data from the clerk directly entered into the computer and not written manually on any paper. Such campaigns are simple only SCAM.

 

Scammer: ACE Infosys - aceinfosysos.com - Viral Pithadiya - aceinfosys.co.uk - Niraj Shah

A company where the staff members are all hiding themselves behind symbols instead of real portrait pictures is every time very suspect. Such people don't like to provide manhunt pictures for the authorities by themselves. This may have other reasons in the case of Ace Infosys, because these people made in their drug intoxication of an online shoe and apparel retailer an airline. Normally you can recognize idiots already by looking at their profile picture and for this reason they are not providing pictures of themselves at their LinkedIn profiles.

Already the LinkedIn Company page from Ace Infosys shows discrepancies and makes the company not really trustfully:

LinkedIn company page from Ace Infosys

Discrepancies at the above information are getting found at:

  1. There are nowhere any information about outsourcing any call center processes getting found. All information provided are showing a normal hard and software support.

  2. Ace Infosys tells about themselves that they have between 1 and 10 employees, but you'll find 38 from their employees at LinkedIn. Not one of them is able to show their face.

  3. The provided website aceinfosys.co.uk does not exits. The domain is registered but the provider one.com deleted already the DNS entry from their servers. Hosting providers are doing this at the time the monthly fees are not getting paid. The domain registration data from aceinfosys.co.uk are:
    Domain name: aceinfosys.co.uk
    Registrant: Niraj Shah
    Registrant type: Unknown
    Registrant's address: 13, Madingley
    St. Peters Road, Kingston upon Thames Surrey
    KT1 3JG United Kingdom

    Data validation: Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012

    Registrar: One.com A/S [Tag = TJNF-DK]
    URL: http://www.one.com

    Relevant dates:
    Registered on: 26-Jun-2008
    Expiry date: 26-Jun-2016
    Last updated: 18-Jun-2015
    Registration status: Registered until expiry date.

    Name servers: ns01.one.com ns02.one.com

What can you expect from someone, which is even not able to pay his Internet provider? Does someone think that he will get something for the asked up-front fees? You only can be sure that you'll get scammed if you buy something from such a creature.

You can also be sure that not one outsourcing company will search for a broker or consultant abroad and not one outsourcing company will make with such untrustworthy people any business. As soon as a businessman has any doubt about a service provider this service provider will not be able to make any business. It seems that only call center start-ups are the stupid ones, which trust to the promises of such scammers.

One from the scammer staff of Ace Infosys is someone with the LinkedIn profile Chhaya Sharma:

 

New LinkedIn Profile Picture from Chhaya SharmaOld LinkedIn Profile Picture from Chhaya Sharmachhaya sharma
Business Development Executive at ACE Infosys
Ahmedabad Area, India | Outsourcing/Offshoring
Current: Business Development Executive at ACE Infosys

Phone: +91-7043338817
Skype: chhaya.sharma68
Email: schhaya866@gmail.com

His posts at LinkedIn are full of scam (.pdf-file). The same scam can get found at his recent activities (.pdf-file). Here are a few examples listed from the scam offers:

Zappos Airlines Inbound Voice Process

Travel data are protected by the data protection law. For the case that one airline violates the law the landing rights for this airline will get revoked. Does anyone think that any airlines will take such a risk?

Take a look at the picture. The scammer did even not search for a real picture from an not existing Zappos airplane for his promotion. Does someone believe that the marketing department from any airline will hire such an amateur, where even the windows in front of the airplane will get covered from the logo?

If someone is interested about Zappos than he can find at http://www.zappos.com/d/about-zappos and http://www.zapposinsights.com/ the information: "Zappos.com was established in 1999 to offer the best possible online shopping experience for footwear". Only a scammer under drugs can make from a joint promotion of jetBlue and Zappos, an online retailer, an airline (Article from Market Wired - JetBlue and Zappos.com Deliver Happiest Travel Day to Customers at JFK International Airport).

Barcode shipping process

The scammer Ace Infosys - Chhaya Sharma confirms with this offer that he even does not understand how transport companies are working and how the documents are getting created. I think he has never visited a cargo port. There is no time to scan some documents, send them somewhere and wait for any returns. Documents are getting created at the source station where the goods are loaded into the shipping container. Barcodes are getting printed and fixed on the goods and on the container immediately for avoiding mistakes in routing of the container.

Form Filling Process with NO TARGET

The scam gets found in the offer above in the words "no target". If there is no target than there is no work available. Nobody pays you for doing nothing.

Axis Bank - Non Voice Process

I think that even banks in India need to be in competition with others for not losing any customers. For this they will not give any information out of their office about their customers. Such customer lists can get sold for a high price to their competitors. Why any bank on the world shall give you access to their customer database? Everbody, included the people from India, knows about the fraud coming from India. Why one bank should take such a risk?

topbuy.com.au - advance billing

The average income of an Australian agent has been 2015 AU$21.05. Why shall take one company the risk by going offshore for saving only AU$3 (US$2.13) per hour and per agent? Does really someone think that an advance billing results into an advance payment? Some big companies need the advance billing time for getting the approval of the contract from their management. The payment will get done as soon as the work is done and confirmed from the for the project responsible company staff. Using such a phrase in a campaign offer is a negative promotion because it means that the client has very strong approval rules and you'll get paid very late. This offer confirms that the scammer Chhaya Sharma and his company Ace Infosys has never been working in international business and he does even not understand the business terms.

An article from December 19, 2015 about the scam from ACE Infosys can get found at Scammer: Sandeep Yadav - Viral Pithadiya - aceinfosysos.com - does even not know what legal services are. Other scam complaints about Ace Infosys are getting found at:

Facebook page ACE Infosys from September 30, 2015 has Solvier Research written:

Hello people, Do not trust this company for any kind of business, they take money in advance from people and by promising many things and do all the required formalities just to make you believe that they are genuine company, even give a fake reference too and till the time you do not pay any advance to them which they demands for the business they calls it a consulting charges and for 24/7 support services they being very nice to you chase you all the time but once they receive the money from you their real face comes up. They are sitting just to make a fool out of people. We as a company believed them and picked up a project from them (AD posting), we paid a good amount of money in advance, initially they were like it is an very easy process just copy paste of details which we will be providing on the websites which we will be giving apart from that they don't tell you anything when you try to ask they just say nothing else is there and their payment mode would be daily basis and promises the moment we receive the advance this project will be live straight away with in half an hour. So we paid them a good amount of advance and then after we had to chase them for more then a week (at least 10 calls a day), then after they sent the details saying websites you need to find out by yourself which they never told us before, Secondly after chasing them for almost 2 weeks our project went live and when we sent them a billing of everyday's work consistently for 3 days, they just disappeared stopped answering calls, no email reply . We had mode of conversation with DEV their so called project taker, DEEPAK RAJPUT their so called sales manager and eventually AJAY RAJPUT the Owner of the company. Beaware of this Company, dont get fooled by them .Just stay away from them.

Consumer Complaints Forum India from October 14, 2015:

Ace Infosys — Freelance job
This company has cheated me of 1, 50, 000 for three seats in freelance adposting job saying daily payments. its been over months n i have recieved just bits and pieces of payment, there is a problem while posting, no body is there to provide a solution.

Consumer Complaints Forum India from January 11, 2016:

Ace Infosys — Ace infosys from ahmedabad are fraud people
Hi Friends, Please be carefull with these SCAMMERS “ ACE INFOSYS” from AHEMEDABAD and their website is aceinfosysos.com and what ever the projects they outsource it’s all fake projects, they just charge money too much and they will rotate that money for payments by 10% in the amount what we paid and they won’t respond at all.
People called Sandeep yadav his number 07043338821 And deepak his number 07043338822
And company director name Debashish Gosh 07202033394
All these people are frauds and they outsource meaning less porjects for high amount which does not exist . They have copy paste project and Ad posting project and form filling and many others fake projects
Copy paste project they are getting it from mumbai people for just 15000 rs and Ad posting posting for 12000 rs from Infinite solutions, which are fake projects. They just rotate our money for couple of payments and they stop responding to our calls and NO REPORTS and NO PAYMENT.

Consumer Complaints Forum India from January 13, 2016:

Ace Infosys Ahmedabad — Fraud company and fraud people

Hi Friends, Please be careful with these SCAMMERS “ACE INFOSYS” AHEMEDABAD and their website is aceinfosysos.com and whatever the projects they outsource it’s all fake projects, they charge money too much and they will rotate that money for payments by 10% in the amount what we paid and they won’t respond at all. Company main director Ajay Rajput his number 09898515471, and employees Sandeep Yadav his number 07043338821 And Deepak his number 07043338822 and company manager name Debashish Gosh 07202033394 All these people are frauds and they outsource meaning less porjects for high amount which does not exist . They have copy paste project and Ad posting project and form filling and many others fake projects Copy paste project they are getting it from mumbai people for just 15000 rs and Ad posting posting for 12000 rs from Infinite solutions, which are fake projects. They just rotate our money for couple of payments and they stop responding to our calls and NO REPORTS and NO PAYMENT. They have taken 1, 50, 000 rupees and they won’t and not responding and disconnecting the calls. I have attached fraud people photos and also updating about them in CRIME TODAY channel.

Consumer Complaints Forum India from January 30, 2016:

Hello

Mr. AJAY RAJPUT, DEEPAK RAJPUR, ARUN PANDEY.

All above person of ACE Infosys are 100% fraud & cheating persons. This is gift of Mr. Narendra Modi to all of us by the blessing of Modi sir all doing fraud in Ahmadabad. May be Gujarat Police is sleeping always. Lets see how long they will be away from cyber crime trap. For more information against their work call me . Please dont reply thses person with thses numbers & names : Arun Pandey 7043338818, Deepak Rajput7043338822, Sandeep Yadav7043338821, Ajay Rajput (owner), Aman Singh-7226004021 and many more involved. All are illiterate from IT Industry but doing fraud in this Industry by promising high earning IT Projects. Requesting not to reply mt all.
Most of Ahmadabad based BPO are black listed & fraud, don't follow them. They promise you to provide all 11 month contract for work like Add Posting, Copy Paste, SEO Copy paste, Captcha, Telecom companies call center etc. Their rate may be 25k- 30k & for one slot (10)seats 2.5 to 3 lacks.
I have paid Rs. 125000/- by ICICI online NEFT to ACE Infosys current HDFC Account No 502000007561256 on Nov-2015 & from that day they are not answering to our calls.Their office address Head Office
303, 3rd floor kansas investment corporation, nr ghodasar highway, Ahmedabad-380050
Web site:http://aceinfosysos.com

Call me for more details
Milind 9422124915

Consumer Complaints Forum India from February 10, 2016:

I took a project from Aceinfosys from ahamedabad.
I have paid 125000 rs for work.
They took my money and they are not responding to my calls.They have not paid the billing Amount and no response to calls, Please take some legal action against them. Below are the main persons who are working in this company.

Dibish - 07202-033394
Arun Pandey - 07043-338818
Ankush - 07043-338822

Below company address for your reference.
Head Office
303, 3rd floor kansas investment corporation, nr ghodasar highway, Ahmedabad-380050

Branch
23rd, 2nd Floor Sapnay Complex, Opp Suvidha Shopping Center, Paldi Ahmedabad-380007.

There are so many people suffering like me .

Thanks,
Prathap

If we take a look at the employees of Ace Infosys (LinkedIn search) than we see that not one can show their face at their profile picture. Such people have something to hide. I think you'll escape in real life from a shop too where the sales staff hides themselves behind a mask. Why should you trust someone which cannot show his face on the Internet?

Here you'll find some other staff from Ace Infosys - from the members in my network only (.pdf-file. More you can find at a LinkedIn search):

jyotsana patel

Business Development Executive at Ace infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Business Development Executive at ACE INFOSYS at ACE INFOSYS


Sanaya Patel

BDE (Business Development Executive) at ACE Infosy

Ahmedabad Area, India | Computer & Network Security

Current: BDE (Business Development Executive) at ACE Infosy

We are from ACE Infosys , a Govt. registered Outsourcing company, who do outsource all sort of BPO...

My comment: It seems that this scammer likes to be a little girl, which cannot get prosecuted in front of the law court. For this purpose she is using a picture, which gets found 607 times at the Google picture search.

It seems that every criminal (scammers are criminals) is able to register a company in India. The problem is that a company registration does not make them trustful in this case. It makes it only easier for the authorities to prosecute the company owner.

The problem is only that a company with the name Ace Infosys is not getting found at the Indian Ministry of Corporate Affairs.


Dipak Rajput

Sr. BDM at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Sr. BDM at ACE Infosys


Chauhan PritviSingh S

BDM at Ace Infosys

Bhavnagar Area, India | Business Supplies and Equipment

Current: BDM at Ace Infosys at Ace Infosys


Ajay Chandel

Business Development Executive at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: Business Development Executive at Ace Infosys


Nidhi Acharya

Business Development Executive at Ace Infosys

Ahmedabad Area, India | Management Consulting

Current: Business Development Manager at Ace Infosys


Shah Rukh KhanParesh sharma

SR.BDM AT ACE INFOSYS

Ahmedabad Area, India | Management Consulting

Current: Paresh at Ace Infosys

My comment: This scammer seems to have an identity problem because he is using the picture from the Bollywood actor Shah Rukh Khan.


Ankur Singh

Business Associate at MNC

Ahmedabad Area, India | Outsourcing/Offshoring

Summary: ...at ACE Group, a company that specializes in providing various commercial services. Prior to ACE Group...


Jaimin Shah

Business Development Manager at Ace Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Business Development Manager at Ace Infosys


Deepak Singh

BDE at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDE at ACE Infosys


Jannat Khan

Business Development Executive at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Business Development Executive at ACE Infosys


chhaya sharma

BDE at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDM at ACE Infosys


merzina kapadia

bde at ace infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: bde at ace infosys


Ajay Singh

BDE at Ace Infosys

Ahmedabad Area, India | Business Supplies and Equipment

Current: BDE at Ace Infosys


Saumya sharma

BDM at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: BDM at Ace Infosys


sadhna singh

Business Development executive at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: Business Development executive at Ace Infosys


mayank diamond

php programer at Ace Infosys

Meerut Area, India | Computer & Network Security

Current: php programer at Ace Infosys


Rahul Shamani

Sr. BDM at ACE Infosys at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Sr. BDM at ACE Infosys at ACE Infosys


Dhruvya Patel

BDE at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDE at ACE Infosys


Chauhan Ajay S

BDM AT ACE INFOSYS

Ahmedabad Area, India | Business Supplies and Equipment

Current: Outsource Manager at Ace Infosys


Dhruv Patel

Business Development Manager at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: Business Development Manager at Ace Infosys


Gaurav Singh

Verification Specialist at airtel

Ahmedabad Area, India | Computer & Network Security

Current: Team Leader at Ace Infosys


ritesh shah

bpo

Ahmedabad Area, India | Broadcast Media

Current: bpo at ace infosys


Krishna Barot

BDE at ACEINFOSYS

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDE at Ace Infosys


Bhaskar Trivedi

MD at Ace Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: MD at Ace Infosys


LinkedIn - pankaj patelpankaj patel

BDE AT ACE INFOSYS at ACE INFOSIYS

India | Outsourcing/Offshoring

Current: BDE AT ACE INFOSYS at ACE INFOSIYS

At some of their LinkedIn profiles they have provided the webpage of aceinfosysos.com. The domain registration data of aceinfosysos.com are:

Domain Name: ACEINFOSYSOS.COM
Registry Domain ID: 1911043583_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-18T14:05:50Z
Creation Date: 2015-03-18T14:05:50Z
Registrar Registration Expiration Date: 2016-03-18T14:05:50Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Viral Pithadiya
Registrant Organization:
Registrant Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Registrant City: Ahmedabad
Registrant State/Province: Gujarat
Registrant Postal Code: 382443
Registrant Country: IN
Registrant Phone: +91.9725912900
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: viral.pithadiya.123@gmail.com
Registry Admin ID:
Admin Name: Viral Pithadiya
Admin Organization:
Admin Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Admin City: Ahmedabad
Admin State/Province: Gujarat
Admin Postal Code: 382443
Admin Country: IN
Admin Phone: +91.9725912900
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: viral.pithadiya.123@gmail.com
Registry Tech ID:
Tech Name: Viral Pithadiya
Tech Organization:
Tech Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Tech City: Ahmedabad
Tech State/Province: Gujarat
Tech Postal Code: 382443
Tech Country: IN
Tech Phone: +91.9725912900
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: viral.pithadiya.123@gmail.com
Name Server: DNS1.NAMECHEAPHOSTING.COM
Name Server: DNS2.NAMECHEAPHOSTING.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-02-11T8:00:00Z <<<

 

Advance Billing, Advance Payment and Payout US$ 10/Agent/Hour

Don't worry! We're from the InternetSounds good? Does it not sound too good to be true? Think about it. The center owner needs only to pay the travel costs of the trainer!

You are right. Sure, it is a plain advance fee scam. It is the newest idea from the well-known scammer Christine Wisner. Scam reports about Christine Wisner are getting already found at:

Let us take first a look at the terms the scammers are using for their unbelievable offers:

  • Advance Billing
    A billing is every time in advance and does not include an "advance payment". Nobody will pay before he gets a bill. For this reason is a bill nothing else than a simple form without any value if the bill does not get accepted from the recipient. You don't have any guarantee that the bill will get paid.

    Let us take an example: Even the supermarket cashier makes your bill in advance, before he receives the payment. At this time the supermarket cashier even does not know if you are able to pay the sum. That is called "advance billing". The only difference between the scam offers from the social networks and the supermarket is that the customer has to pay the bill before leaving with the purchased goods the supermarket.

  • Advance Payment
    Let me use the same supermarket example for the "Advance payment". If you enter the supermarket and before you take the shopping cart you have to pay the goods which you like to buy. Afterwards you collect your merchandise and go to the cashier again. The cashier will check if you have not taken more than you have paid in advance. For the case you have taken more than you have paid you need to pay the difference. You'll get some money back for the case you did not find all the goods you liked to buy.

    Would you choose such a supermarket for your daily needs? If your answer is no then ask yourself why someone should be someone so stupid and pay you before you did the work? Do you really think that others are silly? A successful business owner does not give you money as a gift. He is only successful because he knows his business and is not irrational acting.

Only scammers are writing such offers into the social networks and are hoping to find a senseless person which is paying their advance fee (however they are calling it - security deposit, consultancy fee, VoIP costs, etc.):

PRE-PAYMENT ON THE FIRST DAY OF GOING LIVE.
CONTRACT TIME : 1 YEAR
CLIENT CAN STOP THE PROCESS WITH OUT ANY NOTICE DURING THE FIRST 15 DAYS TRIAL PERIOD
AFTER FIRST 15 DAYS IT WILL BE A 1 YEAR CONTRACT.
MAN POWER : 30 AGENTS, 3 TEAM LEADER , 2 QUALITY HEAD.
AFTER 15 DAYS OF TRIAL , IT WILL BE MONTHLY PRE-PAYED BILLING CYCLE.
CLIENT MUST BE GIVEN FULL DAILER ACCESS
** NO CALLS MUST BE EDITED
** PAPER WORKS AND DOCUMENTATION WILL BE DONE IN PERSON BETWEEN STARTEC TELICOM AND THE CONTACT CENTRE.

Startec Telecom, full name Startec Global Communications Corp, shares are getting traded at the NASDAQ. At their NASDAQ profile is written:

STARTEC is a rapidly growing, facilities-based international long distance carrier which markets its services to select ethnic U.S. residential communities that have significant international long distance usage. Additionally, to maximize the efficiency of its network

At Startec's company profile is written:

Building on that tradition, Startec is dedicated to being the leading provider of communication services to communities around the globe. Startec services connect worldwide communities spanning the Pacific Rim, Middle East, North Africa, Russia, Central Europe, and North and South America. We provide our services through a flexible network of owned and leased facilities, operating and termination agreements, and resale arrangements. Startec technology assets include an extensive network of IP gateways, international gateways, domestic switches and ownership in undersea fiber optic cables.

Does anybody believe that such a company hires a broker or consultant from Kolkota, India which is a well-known scammer?

Does anyone believe that such a company like Startec Global Telecom is sending a trainer on the costs of the call center from Hongkong to an unknown call center placed in the area of Hyderabad, India?

Such a business behavior would destroy the reputation of a company. The share values of Startec Global Telecom would in such a case go down to the area of the penny stocks and the responsible person would get fired.

Such a company knows how to hire staff, freelancers and subcontractors. If such a company hires someone than the hired one would get paid from them and not opposite round. As such a company is dealing with VoIP they would even make the recordings by themselves and you would even not have the chance to manipulate or edit them. For this reason and the reasons found above is the offer nothing else than a scam.

This scam gets initiated from Christine Wisner and afterwards she changes her identity to Joslyn March and uses the Skype ID joslyn.paul103. At this profile is written that she is from Toronto, Canada. She likes to get a flight ticket from Hongkong to your place while she is chatting from Kolkota, India. Here is her Skype profile:

Skype profile of the scammer Joslyn March - joslyn.paul103

The picture in the above profile got stolen from a photo model and should hide her real nationality.

By searching at Google for the exact phrase "client can stop the process with out any notice during the first 15 days trial period" I found another offer at the already well-known scammer platform SaveBpo.com:

The complete offer of the "US INBOUND CUSTOMER CARE SERVICE WITH VERY GOOD PAYOUT" campaign (.pdf) is the following:

CAMPAIGN : CUSTOMER CARE SERVICE
PAYOUT : $10 / Hour / AGENT
TIMING : 24 X 7
NUMBER OF AGENTS : 10 agents 24 x 7
ADVANCE BILLING : 15 DAYS PRE-PAYMENT ON THE FIRST DAY OF GOING LIVE.
CONTRACT TIME : 1 YEAR
TRAINING : PROVIDED BY CLIENT ( 5 DAYS ). UNPAID TRAINING
PROCESS DETAILS : CUSTOMER CARE SERVICE. INBOUND CALLS AND EMAIL.
CENTRE MUST COVER THE EXPENSE FOR CLIENTS CENTRE VISIT
CLIENT CAN STOP THE PROCESS WITH OUT ANY NOTICE DURING THE FIRST 15 DAYS TRIAL PERIOD
AFTER FIRST 15 DAYS IT WILL BE A 1 YEAR CONTRACT.
MAN POWER : 30 AGENTS, 3 TEAM LEADER , 2 QUALITY HEAD.
AFTER 15 DAYS OF TRIAL , IT WILL BE MONTHLY PRE-PAYED BILLING CYCLE.
CLIENT MUST BE GIVEN FULL DAILER ACCESS
** NO CALLS MUST BE EDIATED
** PAPER WORKS AND DOCUMENTATION WILL BE DONE IN PERSON BETWEEN xxxxxxxxxx AND THE CONTACT CENTRE.
COMMERCIAL PART IS INVOLVED PLEASE FEEL FREE TO CONTACT ME

Here gets even offered $10 per hour per agent for a not existing campaign. Which support can get given to the caller if the agent cannot get access to the customer database? Remember that AT&T had to pay a fine of US$ 25,000,000 for copied/stolen customer data during an outsourcing process. Why shall one company take the risk to get fined like AT&T?

The next question is why a company likes to outsource some telemarketing campaigns offshore? The answer is very simple, they like to save money by taking advantage of a lower wage in the offshore country. If we take a look at the average payment for telemarketers in the USA then the offered payment is the same like in the USA. By taking a look at PayScale Telemarketer Salary for the United States, than we see that the average salary is $10.07 and the minimum is $7.86 (data from September 2015):

PayScale Telemarketer Salary for the United States - September 2015

By looking at the data above, we see that telemarketers can get hired for less than $8 per hour. So why should hire a company from the U.S. a broker or consultant from India and offer a higher payment for the telemarketers. A company from the United States can hire and fire in the U.S. telemarketers for less and how they need them. Even the fee for the man-in-the-middle, the useless broker or consultant from India, can get saved in such a case.

Additional gets the same campaign under the tite "US Telecom Customer Service Inbound Only One Slot Available" (.pdf) found at the scammer platform BPO Project World from India. At this site shows the scammer how urgent he needs already money, because he writes that only one slot is remaining on this not existing campaign. Additional have even 12 amateur or "like to be" call centers asked for more information.

Update Jan. 18, 2017: Links to http://www.bpoprojectworld.in/us-telecom-customer-service-inbound-only-one-slot-available/ and http://www.savebpo.com/project/us-inbound-customer-care-service-good-payout/ removed as they are already returning error 404 - not found.

 

A funny chat with a scammer

ScamYesterday I got a friend request on Facebook from a person with the name Dalbaq Singh. Shortly after I accepted the friendship request I got the first chat message from him (the provided time is GMT+1):

10:53pm Dalbaq Singh:

Hey Rudolf !

I came across your profile and your company ! Wanted to know more about the type of process you can help to start ! Waiting for your reply ! Thanks !

A short check of his Facebook profile returned, that the profile is empty, he cannot show his face and he has only one friend - me. I know already which kind of person he is. As I'm not offering anywhere something I replied the same way like to everybody who is asking me for campaigns:

11:04pm Rudolf Faix:

I'm sorry, but i'm already retired. I'm not offering anything. I list only the scammers for not getting bored

He tries to show that he understands it, but he tries to continue:

11:06pm Dalbaq Singh:

Ok !

But do you have any contacts or anybody who could help me with the process !

Ok, let's continue the game:

11:07pm Rudolf Faix:

I have not really some contacts for this. Each campaign needs to get checked for being a scam campaign

He is already losing his patience:

11:08pm Dalbaq Sing:

I have started a new centre and want a process !

Such words are already a big alarm sign for me. As he is thinking that he has the right to get a process even from someone who does not offer any process, I explained him:

11:08pm Rudolf Faix:

Normally you need to search for a process before you start a new center.

The outsourcing industry is already dead.

With the next message he tries to show that he knows more about me, my work and my past then I'm knowing about myself:

11:09pm Dalbaq Singh:

But I hope since you were in this industry you must have some contacts who are already working in this industrry !

I have a process of SEO and website development for a company in UK !

I want to get core BPO process now !

What has a SEO (Search Engine Optimizing) process to do with a call center work? At the time I have been young I liked to have so many things too and I did not get it. Now I'm happy with the things I have. For this reason I replied:

11:11pm Rudolf Faix:

Be happy that you had a SEO process. They are very seldom too

His answer has been surprising me. Search engine optimizing is a work where you need to observe how your changes are accepted from the search engines. It is a process which is running for a few months and maybe less than one hour work per month:

11:12pm Dalbaq Singh:

Yes I am happy but I only have it for 25 seats !

Is he trying to sell a SEO process over the phone? Does he really think that he can get in contact with someone, which gives him the access to his homepage to make some search engine optimization? The most of the companies have hired somebody who made their homepage. As I'm really not offering some campaigns I replied:

11:13pm Rudolf Faix:

In this case you'll need to search for a core process. Some brokers are working longer than 8-9 months for getting a process. This broker I'll write about has been Rob O'Malley from UK. He retired already

It seems that he is ignoring everything what I'm writing. How someone would ever give him any work? He is even not able to listen or to read:

11:13pm Dalbaq Singh:

I want to expand more 75 seats !

As he does not read my messages and seems to be on drugs or drunk, I replied:

11:14pm Rudolf Faix:

I cannot keep you back if you like to trash money

He even tries it that he likes to pay for getting work. That is the genuine way for getting scammed.

11:14pm Dalbaq Singh:

I am ok to invest but if only the person is genuine !

Each scammer would interpret the above message as he has found a new victim. As I'm even not enjoy to scam a scammer I replied:

11:15pm Rudolf Faix:

If you invest into a campaign from a broker you'll get scammed

Even this warning he is ignoring and continues like he likes to get really scammed:

11:15pm Dalbaq Singh

Come'on Rudolf ! I know you can help me !

Please help me to get a genuine Process !

As the chat is getting boring me already I'm trying to tell it to him more directly:

11:16pm Rudolf Faix:

OK, I'll invent now a campaign only for you for the reason that you'll stop.

As you cannot accept the truth you are on the best way to get scammed

Even this message does not stop him and he continues:

11:16pm Dalbaq Singh:

I didn't understand really !

You were in this industry and you know that we can get genuine processes !

He still tries to show me that he knows more about my life than I know about it by myself. He seems to be stupid too, that he tries to continue it on this way. Why I shall tell him about my contacts? If he contacts them on the same way I'll lose some friends. For this reason I replied:

11:18pm Rudolf Faix:

As I have not one contact offering real campaigns I cannot give you some information about campaigns. On this kind of campaigns you are working I have never been working

Maybe he got it now?

11:18pm Dalbaq Singh:

So what was your area of expertise !

Wow, it seems he got it that I'm not offering some campaigns. For this reason I listed him some points about my work I have done:

11:20pm Rudolf Faix:

I have been working on computer networks, VoIP, security systems, data bases and call centers. But this centers have been working in another kind of campaigns like dating over the phone

The process dating over the phone has been working good in the German speaking area of Europe and is in U.S. not possible, because there are some requirements missing. He tries to get more information about it:

11:21pm Dalbaq Singh:

SO that is something like a voice process rather !

Where can I look for these types of campaings !

Now I need to explain him why this kind of campaign is in the U.S. not available:

11:22pm Rudolf Faix:

You even need not think about to copy such a campaign because premium phone numbers are in the U.S. already not available.

He shows again that he even did not read my answer. How someone can hire such a "call center owner"? He is not able to read and not able to accept some facts or instruction as get shown in the next messages:

11:22pm Dalbaq Singh:

Or can you help me with this !

I have a number already !

He ignored the word "premium" from premium phone numbers. So I replied again with the facts:

11:23pm Rudolf Faix:

That has been our own process. It is still working in the German speaking area of Europe, but not in the English speaking area of the world.

You have a number where you get paid if someone calls you?

Now he starts to lie to me. The U.S. have stopped this kind of phone numbers for the reason of too much scam by using this kind of phone numbers:

11:25pm Dalbaq Singh:

I have a friend in NY, he owns it and gets paid for that !

I try it again to explain him the kind of phone number to be sure that he get's it about what I'm writing:

11:25pm Rudolf Faix:

I have written about premium phone numbers. The caller pays a high price per call or per minute. You'll get paid for taking the call

Has he understood it now?

11:25pm Dalbaq Singh:

Rudolf i have a very good idea about all that !

I show him that he has no idea about any call center work and he does even not know about what has happened in the world:

11:26pm Rudolf Faix:

Then you only need to announce the phone number with any service and you can make money. The problem is only that such numbers got stopped already 2 or 3 years ago

That got stopped in the U.S, by law

It seems that he is now understanding that he cannot win this kind of discussion:

11:27pm Dalbaq Singh:

I want to rather get a process outsourced to my centre than creating or copying any process !

For this I tried to explain him:

11:28pm Rudolf Faix:

There are no processes which are getting outsourced. All offers from the low wage countries are nothing else than scam

With his next message he is confirming that he is stupid and evven cannot differ between a site of a call center and a broker:

11:28pm Dalbaq Singh:

I thought you have a website which says that you get processes outsourced to centres !

As the site is nothing else than a description of services of a call center and he seems not be able to understand English, I wrote:

11:28pm Rudolf Faix:

Not one company is searching abroad for a broker or consultant

I have nowhere any offers for call centers

It seems that he even ignore this message and continues:

11:29pm Dalbaq Singh:

But if we get a process outsourced in US !

http://wwpa.com/page/inbound-call-center-services

The content from this site is only a description about inbound call center services. It is from the time as inbound calls could get outsourced. I don't have any outsourcing offers there. So this guy has really a problem with the English language. How he can get any client if he is not able to understand anything?

11:29pm Rudolf Faix:

The only service I give to centers is free of charge, That is that I'm listing the scams

That has been an offer to get clients for my center at the Philippines. This center is already shut down

11:31 Dalbaq Singh:

SO why the website still active ?

It looks that he even thinks that a call center is giving him her campaign only to makre him happy. Does it not show how stupid he is? As it is my problem what I'm doing with my website I replied:

11:31pm Rudolf Faix:

Because I did not remove it until now. I don't know with what I shall replace it

As no requests are coming from it, it does not matter if the website is up or not

It seems that he accepts this explaination. So he likes to know now something new:

11:32pm Dalbaq Singh:

You said that you list scam companies !

so how do you differentiate between genuine and fraud companies !

As it is really easy to identify scam campaigns I have descroibed it in a simple sentence:

11:34pm Rudolf Faix

I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

you can read about the reasons at each scammer I have listed in my blog

It seems that he even does not believe it that he needs to use for this purpose his brain. For this he asks again:

11:36pm Dalbaq Singh:

How do you differentiate genuine vioce processes from fraud ones !

I know that a scammer is too lazy to use his brain. For this I replied again:

11:36pm Rudolf Faix

If you read my last message then you'll know it

I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

Now he tries to bring it to the technical support offers:

11:38pm Dalbaq Singh:

How do you know that if someone offering an inbound technical support campaign is fraud or not !

My reply is very simple:

11:42pm Rudolf Faix:

Technical support is in general a scam. Technical support gets paid from the vendor and not from the caller

11:43pm Dalbaq Singh:

yes that is what i meant !

It seems that he even does not understand how the technical support calls are getting offered at the social networks. For this I'm explaining it for im more detailed:

11:43pm Rudolf Faix:

Calls to Microsoft, Symantec, etc, are free of charge, The caller even not need to pay for the phone minutes

Now he tries it with the method "I know someone, which .....". Please remember from the begin of the conversation that he has been searching for campaigns:

11:44pm Dalbaq Singh:

I know someone who is offering an inbound technical support process and is paid by the vendor and not the caller !

The vendor would be paying to the centre and there are no sales required !

As he does not get it that he is contradicting himself already I replied:

11:45pm Rudolf Faix:

Then try to get calls from the same source

11:46pm Dalbaq Singh:

Yes I have spoken to them and even checked with other centres who are already running those processes !

taken from them

But they do charge a fee ! And gives valid legal papers against them !

So i don't find any point to see any fraud in them !

If there are already legal papers existing against them what can it be other than fraud or scam?

11:51pm Rudolf Faix:

The fee is already the fraud.

The centers you have spoken get paid for giving you the correct answer

We have in German a proverb "Wem nicht zu raten ist, dem ist nicht zu helfen" translated "This one which cannot get counseled cannot get helped":

11:51pm Dalbaq Singh:

But 3 centres are already paid and have got a the process running for the past 6 months !

I have visited 2 centres on my own and have seen the work going on !!!!!!!!!!!!!

As he tries to convince me about the legality of the campaign I'm suggesting him like everybody else would do:

11:51pm Rudolf Faix:

If you know the vendor you only need to show that your agents are certified technicians and make a them an offer which is a little bit better than your competitors. If you are lucky you'll get hired from the vendor

In the next message we can see that the vendor seems to be stupid too:

11:53pm Dalbaq Singh

The vendor has an exclusive contract with the consultant !!!!!!!!!!!

Maybe the vendor made even an exclusive contract with an broker from India. That would be the crown of the scam.

11:54 Rudolf Faix:

Not one vendor from the U.S. makes any exclusive contract.

Not one vendor from the U.S. is searching for consultant abroad

Oh, it comes better, the scammer is searching for a campaign from India abroad - in this case his search will not have some success:

11:55 Dalbaq Singh:

But when did I mention US !

Rudolf I never mentioned US vendor, DID I ????

What does he like really from me. I'm Austrian citizen and living at the Philippines. So let us continue the game:

11.56 Rudolf Faix:

There are only small software companies available in Europe. This kind of companies from Europe have not more than 3 seats for their tech support hotline

The same is valid for Australia.

The hotline from Microsoft has a head count from less than 50!!! So why you lie me?

Now he has no other possibility as to say that the client is from India:

11:58pm Dalbaq Singh:

I was taking about an Indian Client, Rudolf !

My reply has been already waiting to get entered before he has written this message:

11:59 Rudolf Faix:

Ok now I understand. Indian software companies need to have more technical support than Microsoft because their products are so bad

He tries to make now the best out of the situation he brought himself. For this he tries even to use the name of a famous person:

12:00am Dalbaq Singh:

I said that recently I heard from a centre and then got the reference about this consultant !

We are taking about e-commerce companies here !

The CEO of Microsoft is also an Indian NOW !!!!!!!!

Even a CEO of Microsoft has to follow the instructions what he gets from the owner. And this CEO did not make Microsoft to the company which is it now. There are even better examples about famous people from India available:

12:01am Rudolf Faix:

As the CEO from Microsoft has an Indian source or not does not make anything. Ghandi has been from India too

I have taken Ghandi only as an better example. His reaction shows only what he likes in reality from me:

12:02am Dalbaq Singh:

SO, what do you mean to say !

12:02am Rudolf Faix:

That does not make anybody better or worse

12:03am Dalbaq Singh:

I did not make anybody worse rather you said that indian softwares are bad !

And what do you know about ghandi ????

12:04am Rudolf Faix

It does not make India better or worse if one has a good job. There are a lot of good people available on the world

12:04 Dalbaq Singh

I asked for your suggestion and you went on a wrong line rather !

12:05am Rudolf Faix:

Buddha has its source in India too

It seems that this answer has satisfied him and he is changing the topic back to the beginning:

12:05am Dalbaq Singh:

I just asked how can someone identify if there is something fishy in these offeres !

He still does not believe it that the most of the scammers are getting identified by their own scam offers. I repeated it for him again:

12:05am Rudolf Faix:

And I have given you an answer

Did you not read it until now?

12:06am Dalbaq Singh:

Because i did not find any point which shows that there is something wrong !

As the "And gives valid legal papers against them" and the fee for the work are not already enough proof for the scam, he tries even to change the countries and the conditions how he likes. He likes to have from me a statement, which I cannot give to him as he is not declaring all the facts before. It seems to be that he tries to learn how to scam better. For the purpose to teach scammers I'm not available.

12:07am Rudolf Faix

I had written about how to identify scammer: I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

If you take a look at the scam campaigns that are listed on my site then you'll see that all these campaigns have a client in the English speaking countries. You have started about an Indian company which operates in India, So you need to know if they are operating against the law in India, I even cannot read and understand the Indian law.

Update Jan. 18, 2017:
Link from Dalbaq Singh (https://www.facebook.com/profile.php?id=100010758575096) removed as it returns error 404 - not found.

 

Scammer: Phani Indra - Malladi Phanindra - savebpo.com - with unbelievable offers

SaveBPO Logo

Update November 18, 2015: The following shows how scammer are thinking how they can build up a business and how they are thinking how they can continue if they are getting catched to be scammer.

I have written the article one day after I have warned the scammer Phani Indra - Malladi Phanindra immediately as he had published the scam campaign in Facebook. In the hope that nothing will happen to him, he continued posting copying one campaigns after another from other sources where he even didn't know the source. It did even not make any difference for him if the campaign is genuine or not. He even does not have any knowledge how to identify a scam campaigns and he has ignored my warnings. Only important for him has been to make money. The way to get money and if the payer gets something for his money has not been important for him.

As the most of the campaigns are only available against an advanced fee are the campaigns nothing else than scam. A real client is searching for a broker or consultant which is near of his place and not abroad. The clients likes to have the possibility to make a complaint immediately and directly as soon as something goes wrong. If a client is searching abroad then he is searching directly for a center and not for a middle man. In this case he likes to avoid the kids game "Chinese message" and save the fee for the broker. For this reasons are 99.9% campaign offers with source from low wage countries nothing else than scam.

On this article he has shown an reaction and started to delete the campaign offers from his site after he even used a friend, which tried to explain me in the Facebook group "the campaign is from a friend":

Screenshot from Facebook discussion with the argument that the campaign is from a friend of a friend

My opinion is that people which have such a kind of friends don't need some enemies - such people are already punished with these kinds of friends!

Afterwards he started to delete the campaign from his site savebpo.com. In the social networks are the offers still available - only the link to his site is not working. Here a screenshot from the scam offer in Facebook from today morning:

Screenshot from Facebook with the scam offer

As I told him, that he does not have any contract or permission with Deep Blue Marketing and for this he needs to remove the campaigns from Deep Blue Marketing too, he replied: "Are you talking about the UK Boiler Survey campaign with hot key transfer. Project ?". This answer shows that he even does not know the source of the campaigns and he had never any contact with any client or another broker. He has only copied campaigns from suspicious sources in the hope of getting rich from the up-front fees.

After he has deleted some campaigns - only from his site, he sent me the following message at Facebook:

I have just moved all energy campaigns to trash
All done now
I request you to remove my name from your blog
If you find any other scam or fraud projects in my site
Please contact the author

Sorry, but business is not a kindergarten game. For doing business you need to build up a reputation. Only to change the author of the site and using different names for the fraud does not bring a good reputation and does not release the owner of the site from beeing liable for the content. With other words is it nothing else than a nice try for continuing scamming centers by saying it is only a market place. Even a bad reputation is a reputation.

The whole story shows only how the scammers are trying to play man-in-the middle. For the case that the offered campaign is a real campaign how they like to make money with copy & paste. If the campaign is a scam than they get at least the up-front fee. In any case is it scam, because they even don't know who is the provider of the campaign and from where they have copied the campaign.

Original article November 17, 2015: Yesterday I found some unbelievable campaign offers in the social networks. The offers got posted from Phani Indra / Malladi Phanindra the owner of the domain savebpo.com. A warning about the scam offers got ignored from him, because today morning the offers still exists in the social networks and on his site savebpo.com. It seems that he thinks that he can get rich by asking an advanced fee from centers. In one worse case he even thinks that he can get 7 Lacs (US$ 10,574) for a campaign where data from the client need to be accessible to the salesperson. The client will get fined from the US FTC (Federal Trade Commission) with US$ 16,000 per record. AT&T had paid in the past for such a failure, where data got stolen during an outsourcing process and the fines have been even cheaper, US$ 25,000,000. This ones, which don't believe it can take a look at the FTC site or at my report about this case.

Not one client will take the risk to get fined. A client likes to save money by an offshore outsourcing process and not pay more than his top workers get paid for doing the job. As in the traditional outsourcing countries (Australia, Canada, European Union, U.S.) the consumer and customer data are protected by the data protection law and the fines for breaking the law are very high, not one client will outsource any campaign where the center needs to have access to their database. It does not matter if the data are getting misused by the center or stolen from by a someone else during a data breach. The business owner is liable in any case because he has collected the data.

Let us take a look at the offered scam campaign first

US International Inbound: Insurance Sector

Project description:

US Customer Care Process is to handle Inbound Calls of the customers who wanted to Inquire / Renew / claim / Transfer Insurance / Address or Other Modification.

  • +/- Calls could be in Health Insurance in regards to : HMO, PPO, EPO and Miscellaneous Insurance of (Visitor Insurance, Green Card holders Insurance, Student Health Insurance,J1 Visa Insurance, OPT Students Insurance, Europe Travel Insurance, Health Insurance for Visa, International Health Insurance, Group Travel Insurance, Short-term Heath Insurance, Discount Cards, Global Employees Group Insurance .

  • +/- Calls could be in Property and Casualty Insurance in regards to: Property (flood, earthquake, home, auto, pet) and Casualty (errors and omissions, workers’ compensation, disability, liability).

  • +/- Calls could be in Reinsurance in regards to: Insurance of Proportional, Non Proportional, Risks Attaching Basis, Losses Occurring basis, Claims –Made basis.

  • +/- Calls could be in vehicle Insurance in regards to: insurance of cars, trucks, motorcycles, and other road vehicles.

  • +/- Calls could be in Life and Health insurance in regards to: Insurance of Health (Dental, Vision, Medications), Life (Long-Term Care, Accidental Death and Dismemberment, Hospital Indemnity), Miscellaneous (Europe Travel Insurance, Trip Cancellation Insurance, Cruise Insurance, Missionaries Insurance, marine Crew Insurance), Annuities (Securities) and Life and Annuities.

Seats : 10 Seats X 3 Shift
Payout : $10 Per Hour Per Agent
Billing : Approx 35 lakhs for 30 Seats. (Advance Billing for 1 Month at the time of Go Live)

Payment methodology: The Business Associate will diligently carry out Inbound Customer Care work; Business Associates will get calls on a regular daily basis as per below mentioned terms and conditions. Client agrees to provide Validation formats/Process document and other necessary information for processing documents to the Business Associate at the time of work commencement. The Business Associate shall submit the Reports as per schedule provided by the client; however Payouts are be released after getting the QC report of (bi-weekly) that particular period. The Client will pay each bill within maximum 5th of each month, all then payouts are going to be release after Quality Check Certificate. The Payout can be raised through e-mail or Fax and followed by hard copy. Q.C will be provided in 10-15 working days.

Quality: The Business Associate shall maintain accuracy of 84.99% for the processed as per Quality score card terms and norms. If the Business Associate cannot reach 84.99% accuracy on 1st submission then the Client shall give the Business Associate another 15 days for rectifying the mistake in future workings and there after the Client has the right to terminate this agreement on receiving 3rd Quality report with a further notice.

Documents Required:

  • Company Profile and DOT Certificate
  • Company’s LOI (Letter of Interest)
  • Director’s Proof along with Senior Management Profile
  • Pan Card o Company’s Registration Proof
  • Center’s Screen Shots

Technical Requirements:

  • 2 MBPS Leased Line + Server ( Min 8 GB RAM IBM X360 with Xeon Processor )
  • 10-12 Seats capacity with 12 computers along with 12 headphones.
  • Dual core Computers (Minimum) + 1 GB RAM.
  • Server: “IBM X360 (Xeon Processor) with 8 GB RAM and 1 TB HDD (Minimum or more than that).
  • PABX, ACD and CRM are from Client Side 4 MBPS Leased Line or we also accept if center wanted to use their Thin Clients shall operate in a Fiber rich environment with its own bandwidth.
  • In Each Slot, A team of 10 (Ten), Agents (the Team), 1 Team Leaders, one Trainer. All mentioned above must be provided in One week, starting from the day this agreement is signed.

Commercial Charges Apply : Signup amount: INR 7,00,000

If you are interested contact us @ contact.savebpo@gmail.com or call us at 9701875999/ 8143444986

Please don’t ask for more details as you got them all in this post.

The offered campaign needs the knowledge of an insurance salesman. The education of an insurance salesman takes in Europe 3 years. How can agents, which don't know anything about insurances and centers where even the center owners don't know something about the law in foreign countries, will be able to handle such a job? How good the education in India is and how much interest about foreign laws gets already shown by offering such a sham campaign. The scammer is even too stupid to invent a real scam campaign.

That education of the scammer Phani Indra / Malladi Phanindra has been not better than passing far away from any school gets shown by the fact that he requires IBM X360 Xeon Processor for the center. it shows only that he has no idea about the requirements of a call center and the work of a call center. A client will not load any application to the server of the center. Into forms are getting only some text data to the server of the client submitted. Such a datatransfer to websites can get done at the lowest speed of a mobile Internet connection. Depending on the used codec from the center and the VoIP provider is additional a bandwidth between 8kBit/sec and 80kBit/sec per seat necessary. A bandwith of 1MBit/sec would be plenty enough for a center with 10 agents.

The scammer Phani Indra / Malladi Phanindra from savebpo.com seems even to be stupid, because I have warned him in a chat about the scam. As everybody can see it in the provided protocol below he agreed with it and continued to post more of his scam campaigns instead of deleting them. The provided timezone is GMT+1:

1:32pm Save Bpo:
Thank you for your caution
Ill look into this
but i see there are 3 centers running this process from 18 months
Can you help me with this ?

1:45pm Rudolf Faix: You can only delete it because it is against the U.S. consumer protection law. Some other option is not possible

1:45pm Save Bpo:
Hmm, Thank you
Well i got partnered with callcentersindia.com and got these projects
Do you think its worth to work with them ?

1:46pm Rudolf Faix: Each inbound project with consumer data is nothing else than scam (countries: Australia, Canada, European Union, U.S.)

1:47pm Save Bpo:
Sorry
with callcenterpartner.com *

1:47pm Rudolf Faix:
That is nothing else than an advanced fee scam. Agents would even not be able to handle it without a few month training
You should know about the law in the different countries before you are offering something

1:49pm Save Bpo: True

1:49pm Rudolf Faix: the only possible and legit campaigns are lead generation

1:50pm Save Bpo: Ill have a look into them

2:13pm Rudolf Faix: callcenterpartner has the campaign not at their homepage. Have I overseen it?

He did even not stop with his copy and paste process from callcenterpartners.com. He even copied the campaign from Deep Blue Marketing where onshore U.S. centers are getting searched. It seems that he thinks that U.S. companies are searching in India or on India websites for campaigns. For this idea you need to have studied, like he has written on his LinkedIn profile, at the Kakatiya University. We all know that intelligence is not commercially acquirable. Without thinking he has copied all campaigns from callcenterpartners.com - even the scam campaigns where data needs to get used, which are protected by law and not one client will give a center access to these data.

The above campaign gets found in the callcentersform.com and rssing.com. With other words the scammer even does not know from where he is copyng the campaigns. The only purpose or the campaign offers is to get an advance fee. That is nothing else than SCAM!!! All actions of the scammer are showing only how lazy he is. Malladi Phanindra / Phani Indra is even too lazy to invent his own campaigns. It seems to be very hard for someone which likes to have studied at an University to use his brain.

Summary

  • Not one client will risk to get fined with millions of dollars for giving you access to his customer database. The fine is much higher then the client is able to save on such a project.

  • Uneducated agents are not able to handle such a job

  • Everwhere where you have to pay to get some campaigns you'll get only scammed

  • Fees for the broker or consultant need to get paid from this one, which hires the broker or consultant and not from the company which shall do the work.

  • Real brokers with a contract with a client have to work for the client and not for the center for this the client has to pay them

  • Scammers like Phani Indra / Malladi Phanindra are thinking they can get rich by creating a website and copy and paste from others without any knowledge of the content. They even don't know that not one client is searching for a broker or consultant from abroad!
    For this reason it does not make any sense to create a platform like savebpo.com in India. Not one client will use it.

  • Scammers from India are normally not listed with their sham companies on the site Ministry of Corporate Affairs (http://www.mca.gov.in/DCAPortalWeb/dca/SearchCIN.do). But be aware you can get scammed from listed companies there too.

Domain registration data from savebpo.com:

Domain Name: SAVEBPO.COM
Registry Domain ID: 1844257178_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-12-24T19:02:11Z
Creation Date: 2014-01-25T23:50:36Z
Registrar Registration Expiration Date: 2016-01-25T23:50:36Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Phani Indra
Registrant Organization: SaveBpo
Registrant Street: 3-156/9/6,Vimaladevinagar
Registrant Street: Malkajgiri
Registrant City: Hyderabad
Registrant State/Province: Andhra Pradesh
Registrant Postal Code: 500047
Registrant Country: India
Registrant Phone: +91.9701875999
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: kornersudden@hotmail.com
Registry Admin ID:
Admin Name: Phani Indra
Admin Organization: SaveBpo
Admin Street: 3-156/9/6,Vimaladevinagar
Admin Street: Malkajgiri
Admin City: Hyderabad
Admin State/Province: Andhra Pradesh
Admin Postal Code: 500047
Admin Country: India
Admin Phone: +91.9701875999
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: kornersudden@hotmail.com
Registry Tech ID:
Tech Name: Phani Indra
Tech Organization: SaveBpo
Tech Street: 3-156/9/6,Vimaladevinagar
Tech Street: Malkajgiri
Tech City: Hyderabad
Tech State/Province: Andhra Pradesh
Tech Postal Code: 500047
Tech Country: India
Tech Phone: +91.9701875999
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: kornersudden@hotmail.com
Name Server: NS1.IPAGE.COM
Name Server: NS2.IPAGE.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-11-16T12:00:00Z <<<