Offshore Outsourcing & Scammer

Update November 21, 2015: Maybe it is not clear enough in the original article, but it does not matter if the scammer is paying the centers or not in this case. The scam starts by generating the calls for the “Tech support”:

• Offered installation calls for Mcafee, Norton, MS Office, Printer setup
  A customer, which buys a product and which is not working on his site, likes to get his money back. For this reason he will complain the seller or the hotline from the manufacturer of the product and will not call someone where he has even to spend more money than he has spent already. This is called guarantee for a product. The producer or seller of the product needs to get the chance to solve the problem before he has to give the money back to the customer. That is consumer law and for this reason are the offers of the “installation calls” nothing else than scam. Nobody will pay for something where he has a right to get it for free.
  
  
• Blue screen calls
  For the case a blue screen happens is there nowhere shown a phone number to call. Real blue screen cases are happening during system malfunctions based on some hardware or memory defects, failures of drivers or by installing some suspicious software. A blue screen cannot get solved from remote and by using some remote desktop programs because these programs are not functioning during the time a blue screen happens. As you need to try to reproduce the problem will it be hard job to do such work from remote with a normal and technical not interested user on the other end.
  
  
• Pop up calls
  If the pop-up is more than a simple promotion the offer is a scam. Even UK Financial Fraud Action is warning to give untrusted people remote access to their computer. Everybody knows how many people are using pop-up blocker and adblocker. The advertising industry is already crying about percentage of people can get reached. How will in this case a scammer generate enough calls which he likes to sell?

In any case call centers should be aware that participating in a fraud system is a criminal action and gets prosecuted. If you buy calls which are getting generated by malware you’ll be in the first line of investigation because of the money flow from the victim to you. Maybe the real criminal disappears in the meantime and you are the only remaining one which gets prosecuted. If the seller can get found is not so bad for you because in this case you’ll get prosecuted only for the dubious purchase but it can come worse too as everybody likes to protect himself in front of law.

The above facts cannot get discussed away. On the other site G. P. Singh tries to use the revenge postings from other scammers to use against me instead of trying to explain me where I’m wrong in my understanding his offer. The same way all other scammers are acting too. The problem is only that there are no evidences and the postings did not get proved from anyone. Richa Softwaresolution has even tried to fake an email from me but could even not provide mailheaders for it. This try can get found in my article Fake emails which seems to be from Rudolf Faix - rudolffaix@gmail.com - rudolf.faix@wwpa.com. Such an email gets shown at the screenshot below:

Original arcticle:

At the LinkedIn profile from G. P. Singh gets shown how a formerly successful businessman has changed to be now a scammer. The statement from G. P. Singh in answer to a comment shows already the scam: "There are no details to send. Decice what you want, place an order, prepay and we deliver the calls. Simple!".

Maybe the scammer does not know that Microsoft, Symantec (Norton), Intel (McAffee) and the manufacturers like Canon, HP, Dell, etc. have their own support hotline where their customers can call free of charge and get support without paying for it. The calls to these support hotlines are even used for improving their products. But it seems that the scammer G. P. Singh has already lost his ability to think and is only interested in getting money for nothing.

For the case that a center owner pays for getting such a kind of calls and he gets really some calls then these calls are getting generated by malware and fake websites. That is a crime which gets prosecuted. In such a case the center owner needs to think how he gets paid for his fraud service. The money flow will make the center owner to a scammer and bring him into the first line of investigation. Here are some examples about tech support scam, which got already prosecuted:

• FTC, Pennsylvania and Connecticut Sue Tech Support Scammers That Took More Than $17 Million From Consumers
• Federal Court Orders Tech Support Scammers to Pay More Than $5.1 Million
• Operators of Alleged Tech Support Scam Settle FTC Charges, Will Surrender Money and Property
• FTC Testifies on Efforts to Stop Illegal Tech Support Scams Before Senate Special Committee on Aging

Here is a screenshot from the scam offer:

Maybe the scammer G. P. Singh needs some money for disappearing because the Stock Fraud Attorney Fitapelli | Kurta is actually searching for more victims of a fraud done by Zen Financial Services and Jonathan Bao:

Broker Complaints: Zen Financial Services and Jonathan Bao

The securities and investment fraud law firm, Fitapelli Kurta, is interested in speaking to investors who have lost money investing with Zen Financial or Jonathan Bao.

Zen Financial Services is an independent financial planning and investment firm based out of in Alhambra, California. Zen Financial Services was established in 2011 by Jonathan Bao. Zen Financial Services specializes in retirement plans, wealth management to high net worth individuals, and small businesses. Zen Financial Services offers investments in common stock, mutual funds, annuities, Roth IRAs, Traditional IRAs, and 401k’s. Zen Financial Services is a small firm, employing approximately one to four people. Zen Financial Services’ main office is located at 205 South Chapel Avenue, Alhambra, CA 91801. Zen Financial Services is not a FINRA member firm and is not registered with the SEC.

Zen Financial Services’ founder and president, Jonathan Bao, has recommended the following securities to investors: ProShares Ultra VIX Short-Term Futures (UVXY) and Dendreon Corporation (DNDN). Jonathan Bao is also registered with Royal Alliance Associates.

These 2x ETFs are highly speculative investments which present a significant amount of risk to investors. These nontraditional ETFs trade on a daily basis, which means they should ideally be sold at the end of each day to accurately predict and maximize profit. The longer these ETFs are held on for, the harder they become to predict and the less likely an investor is to make any money.

If you or someone you know has lost money investing in nontraditional ETFs through Jonathan Bao or Zen Financial Services, Royal Alliance, or one of its other brokers, you may be entitled to full recovery of your losses. The attorneys at Fitapelli Kurta prosecute cases on behalf of investors like you who have lost money as a result of unsuitable investments recommended by firms like Zen Financial Services and Royal Alliance. These cases are taken on a contingency fee basis only, which means our firm will not receive any compensation whatsoever unless and until you recover money.

Cases are filed with the Financial Industry Regulatory Authority (FINRA) and will submit to arbitration. Fitapelli Kurta has filed hundreds of cases before FINRA and has recovered millions on behalf of investors who have fallen victim to broker misconduct. Do not delay. Call 877 – 238 – 4175 to speak directly to an attorney and further discuss the merits of your case.

Our consultations are always free.

Call 877 – 238 – 4175 now.

Domain registration data of zenfinancial.com:

Domain Name: zenfinancial.com
Registry Domain ID:
Registrar WHOIS Server: whois.onlinenic.com
Registrar URL: http://www.onlinenic.com
Updated Date: 2015-10-02 04:59:28
Creation Date: 2003-10-31
Registrar Registration Expiration Date: 2016-10-31
Registrar: Onlinenic Inc
Registrar IANA ID: 82
Registrar Abuse Contact Email: onlinenic-enduser@onlinenic.com
Registrar Abuse Contact Phone: +1.5107698492
Domain Status: clientTransferProhibited
Reseller Org: DelhiNet Web Services Pvt. Ltd.
Registry Registration ID:
Registration Name: Zen Financial Inc.
Registration Organization: Zen Financial Inc.
Registration Street: 22582 Forest Run Drive
Registration City: Ashburn
Registration State/Province: VA
Registration Postal Code: 20148
Registration Country: US
Registration Phone: +1.3477464430
Registration Phone Ext:
Registration Fax: +1.3474120995
Registration Fax Ext:
Registration Email: gp@zenfinancial.com
Registry Admin ID:
Admin Name: Zen Financial Inc.
Admin Organization: Zen Financial Inc.
Admin Street: 22582 Forest Run Drive
Admin City: Ashburn
Admin State/Province: VA
Admin Postal Code: 20148
Admin Country: US
Admin Phone: +1.3477464430
Admin Phone Ext:
Admin Fax: +1.3474120995
Admin Fax Ext:
Admin Email: gp@zenfinancial.com
Registry Tech ID:
Tech Name: Zen Financial Inc.
Tech Organization: Zen Financial Inc.
Tech Street: 22582 Forest Run Drive
Tech City: Ashburn
Tech State/Province: VA
Tech Postal Code: 20148
Tech Country: US
Tech Phone: +1.3477464430
Tech Phone Ext:
Tech Fax: +1.3474120995
Tech Fax Ext:
Tech Email: gp@zenfinancial.com
Name Server: dns1.theworldwidewebpeople.com
Name Server: dns2.theworldwidewebpeople.com
Name Server: ns1.thewindowshostingpeople.com
Name Server: ns2.thewindowshostingpeople.com

Update November 21, 2015 - A statement from Mr. G. P. Singh:

Also, ZenFinancial, has nothing to do with the 'Zen Financial Services' which you are referring to, so please remove this post, ASAP

Maybe he is right in this case, but it is his problem to use the same name of a fraud company. As Microsoft and the other companies are not publishing his phone numbers for their support services remains the question how the calls are generated. The offer includes "Blue Screen calls" and "Pop Up calls". As no phone number gets shown at a blue screen it will be very hard for a scammer to find any arguments why someone should call his number if there is no scareware or malware used for generating this kind of calls. Scareware and malware distribution is a crime!

Update November 21, 2015 - A personal message to me from a Facebook member:

I saw your post regarding Mr Singh. He has a lot of campaigns to offer. I am supposedly going to run his payday loan campaign but a supposed to be 1-2 minutes script to run by an agent he wanted the call to run for 15 minutes. Which is very impossible and the pay is $9 only per succesful transfer. Definitely all centers who gets campaigns from him lost. I have never seen an outbound campaign with a very short script to run on a call for 15 mins or more. I think too hes a scammer. You may check his zen blog page for diff campaigns

We know from previous cases that scammer don't have any education, are not trained to use their brain, are too lazy to do some real work and like to get only your hard earned money. The same is it with Manoj Kumar Devisetty and his domains microsoftcertifiedtechnician.com and cognialtechnologies.net.

Let us first take a look at the social network profiles of the scammer Manoj Kumar Devisetty:

Social Network Profiles of the Scammer Manoj Kumar Devisetty
Facebook (pdf)		LinkedIn (pdf)
	Works at Voxant SOFT Went to Ravindra Bharathi Public School (Left in 2006) Lives in Hyderabad, India From Vijawada, India	C.E.O Hyderabad und Umgebung, Indien | IT und Services Actual: C.E.O Before: ask4technology, Microsense Private Limited Education: ravindhrabarathi school

He is using the same free email address manojkumardevisetty@gmail.com from Google. He is using the same email address for his scam offers too (the offer gets found at LinkedIn Pulse too):

From: Manoj Kumar Devisetty <manojkumardevisetty@gmail.com>
Date: Thu, Oct 29, 2015 at 2:10 PM
Subject: Business propos

Outbound and Inbound Tech support

We are one of the leading tech support outsource and dial for USA and United Kingdom,As we are looking for he center who want to dial from the our company

We are the only center who pay’s the Hourly Basis in Tech support

Minimum centers 5(Five)

Payout:4$(dollars)/Agent/Hr in prorated basis

Most success rate for tech sales website

Vendors/Consultants: Please don't share the website details to the centers until or unless they

For vendors/consultant: www.microsoftcertifiedtechnician.com

For access codes Please contact us Viaemail:manojkumardevisetty@gmail.com

                               Phone:+91 8886799995

               United kingdom telephone:(+44) 7031939650

Our access codes will be changed every day at the time of shift timing starts, Access codes will

provide all the centers before one hour of shift starts.

1. Dial-er provided by us.
   
   
2. Voip and data center has to bare (or) we will provide the both for paid.
   
   
3. Training via online Go-meeting from United kingdom with a cost of 200$ (or) center can choose
   
   
4. Any miss use of the website center has to pay penalty of under the governance of United kingdom & Indian judiciary, Fine of 15000$ which i will also mentioned in SLA and MOU.
   
   
   1. Miss-use of the site like fraud sale fine up to 50$-100$ depends up on sales
      
      
   2. sharing of access codes to other center fine applied as rule number 4* strictly enabled
      
      
   3. All the center has to start dialing with an given Ip address.
      
      
   4. Our technology is well equip-ed for the site prevention/centers.
      
      
   5. center has to initiate with us S.O.P (Single Point of Contact).
      
      
5. Inbound calls of 5-10 on a day /*conditions applied(if the center had reached success target of 2
   
   
6. weekly target and monthly target enabled. (*Conditions applied)
   
   
7. Payout cycle 15-20 Working days
   
   
8. Center must have static Ip’s to monitor agents/access call recordings

Until now the scammer Manoj Kumar Devisetty does not know that real technical support is done only by inbound calls. If this inbound calls are getting generated from malware or are based on wrong information given from websites then is it a criminal action which can result in high fines and jail.

The scammer Manoj Kumar Devisetty confirms in his email that he does even not know how a phone system (dialer) is working and likes to provide the phone system to the center. If he provides the phone system for the center, then he has to provide the data and VoIP too or he has to provide one phone system seperately for each center. The center have otherwise no control about the usage of their VoIP connection and their own data.

He likes even to sell the training to the centers. Manoj Kumar Devisetty is so stupid that he does not know for whom the centers are working. If he likes to get the work done, then he has to give a training to the centers free of charge!

The way how he likes to get rich quick is shown in the point 4 of his scam offer. There he likes to get dollar fines in the name of United Kingdom and India. That shows that he even did not get any education, because otherwise he would know that the currency in the United Kingdom is the Pound and in India is it the Indian Rupie (INR). Not one country declares fines in a foreign currency.

At the point 4a the scammer Manoj Kumar Devisetty declares that each fraud sales will get fined between $50 and $100. The only problem is that each sale in technical support is a fraud sale and the complete campain is nothing else than a big fraud or a big scam.

The scammer Manoj Kumar Devisetty shows his missing technical knowledge of the Internet in the point 4c. There he likes to provide IP addresses to the centers. If he does not setup a VPN system then he will not be able to provide IP addresses to the centers. Even that the center has to start to dial with a given IP address contradicts the point 1 where he says that the phone system (dialer) gets provided. Dialer are normally building up the phone connection and connect the call to the agents which are in duty.

At point 8 he contradicts himself that the center has to have a static ip address and at point 4c he likes to provide an IP address to the center. Here get it shown that he has no technical understanding and even does not know about what he is writing. It seems to me that the complete offer is nothing else than a copy of phrases from other offers,

The scammer Manoj Kumar Devisetty is even using the name and trademark from Microsoft for his scam domain. That is at least misusage of a trademark and can get prosecuted. In his case does it even not help to hide the domain registry data behind a privacy service - he has forgotten that there is a domain registration history services available too:

Domain Name: MICROSOFTCERTIFIEDTECHNICIAN.COM
Registry Domain ID: 1912410038_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-23T07:16:26Z
Creation Date: 2015-03-23T07:16:26Z
Registrar Registration Expiration Date: 2016-03-23T07:16:26Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: MICROSOFTCERTIFIEDTECHNICIAN.COM@domainsbyproxy.com
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: MICROSOFTCERTIFIEDTECHNICIAN.COM@domainsbyproxy.com
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: MICROSOFTCERTIFIEDTECHNICIAN.COM@domainsbyproxy.com
Name Server: NS1.GLOBEHOST.IN
Name Server: NS2.GLOBEHOST.IN
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-10-31T9:00:00Z <<<

As scammer are too lazy to use their brain he has also forgotten to change his email address by registering his second scam domain:

Domain Name: COGNIALTECHNOLOGIES.NET
Registry Domain ID: 1904241447_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.domainshype.com
Registrar URL: www.domainshype.com
Updated Date: 2015-04-22T02:19:44Z
Creation Date: 2015-02-20T09:12:19Z
Registrar Registration Expiration Date: 2016-02-20T09:12:19Z
Registrar: Domainshype.com, Inc
Registrar IANA ID: 1660
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Manoj Kumar Devisetty
Registrant Organization: Cognialtechnologies
Registrant Street: hyderabad............
Registrant City: hyderabad
Registrant State/Province: Andhra Pradesh
Registrant Postal Code: 520012
Registrant Country: IN
Registrant Phone: +91.9000403922
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: manojkumardevisetty@gmail.com
Registry Admin ID:
Admin Name: Manoj Kumar Devisetty
Admin Organization: Cognialtechnologies
Admin Street: hyderabad............
Admin City: hyderabad
Admin State/Province: Andhra Pradesh
Admin Postal Code: 520012
Admin Country: IN
Admin Phone: +91.9000403922
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: manojkumardevisetty@gmail.com
Registry Tech ID:
Tech Name: Manoj Kumar Devisetty
Tech Organization: Cognialtechnologies
Tech Street: hyderabad............
Tech City: hyderabad
Tech State/Province: Andhra Pradesh
Tech Postal Code: 520012
Tech Country: IN
Tech Phone: +91.9000403922
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: manojkumardevisetty@gmail.com
Name Server: gns13.hostgator.in
Name Server: gns14.hostgator.in
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-complaints@logicboxes.com
Registrar Abuse Contact Phone: +1 2013775952
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-10-31T09:54:07+0000Z<<<

Maybe it is too hard for him to remeber different user names and passwords. In such a case he need to use a little bit of his brain, which seems to be too hard for him.

Anyway he promotes a system called Intelliweb at the website http://cognialtechnologies.net/about with the following words:

Intelliweb is the highest ranked and award winning company for business service in the world.

We use the most intelligent and efficient technologies servicing business.

The contracdiction for the above sentence gets very fast found if we take a look at the Alexa global ranking of the domain cognialtechnologies.net:

Additional like the scammer Manoj Kumar Devisetty to live in the same house like Barak Obama - the White House - like it is shown at the contact us page of cognialtechnologies.net:

Update November 2, 2015:

To show you how the scammer Manoj Kumar Devisetty is working I show you the first message, which he sent to me on July 24, 2015 on LinkedIn. With this message he declares that he has no ideas how offshore centers are working and how to identify scammer. It can also be that he likes to get some information about in which kind of campaigns I would invest:

Hi,

Need a help from you that to start an voice process or non voice process asap I have already tried some consultant people and paid money to them and lost lakhs of rupees... Will you please advice me how can I process further and what type of works to take do you had one let me know

Regards
Manoj

Yesterday, a few hours after he has taken a look at my LinkedIn profile, he has contacted me again. The content of his message shows that he has even not been following the link and has been too lazy to read my full article about his scam:

Hi saw you post that I'm doing scams and earn a lot of money.

1. I'm not taking any money from centers and all
2. I do have a proof that we are paying regular payments and happy customers
3. And this is the not they to use... And it also mention in the site it is the form of cognialtechnogies

I do respect you comment and updates bit I don't know why you kept me like this.... Will you please let me know where the situation arises from your side. So that we can rectify the errors

The facts are:

• There is nowhere written that he is earning a lot of money. I cannot know how many stupid people have tried to make some business with the scammer and for this reason I cannot know his income from the scam
  
  
• That he does not take some money from the center is a big lie, because in his offer is written that he likes to get $200 for an online training of the center. Maybe in his scammer dreams are $200 no money or only a tip.
  
  
• With his point 2 "I have a proof that we are paying regular payments ..." he confirms that he likes to play man-in-the-middle. How he can have a proof about regular paymenta if he even did not know two months before which kind of campaigns are legit and which are scam?
  
  
• He even has even forgotten that he is the owner of the domain cognialtechnologies.com. He tries to play even here man-in-the-middle. The statement "... it is the form of cognialtechnogies" shows only that he has a bad memory!
  
  
• I think that even he does not recognize already his own lies and is living in a dream world. Another possibility is that some drugs or alcohol have already destroyed his brain and he is not able to think logically

To say that he is not using any scam is not enough. I understand it like this that he is producing scam instead of using an existing one:

That you can ask me directly and I'm not using any scam according this I'll be happy that you are delete the post of that. And that's

Based on the information he provided until now I see not any failure or error in my opinion that Manoj Kumar Devisetty with his sites microsoftcertifiedtechnician.com and cognialtechnologies.net is nothing else than a scammer! So there is no reason to delete or to correct something.

With his next statement the scammer is already thinking that a phone number from an UK VoIP provider is already a company registration:

My company is n UK also you can check in records sir, as we are moving with good reputation and don't spoil that post

Where is the reputation coming from? I did not find any reputation about one of his domains, which are only 7 and 8 months old. It takes years to build up a good reputation. I know he is a super businessman, which has confirmed three months before that he even don't know how to identify scam offers. Is such a businessman able to build up a good reputation within a few days?

This lie about the UK company can get very easily identified. Each company, which is working B2B needs to have in the European Union a VAT ID. The VAT number is not a secret and has to get provided on each bill. Valid VAT numbers can get verified on a central website. For this reason I asked the scammer Manoj Kumar Devisetty to tell me his VAT number, which he could not provide:

I'm Mr. Rudolf in not working wih you and I doest want to show all the details and you can check in Google search

On this statement I tried to explain him the EU tax and billing rules with the words: "Google is not relevant for this purpose. You have just confirmed that you have even no idea from the billing laws inside the European Union. For this you have no company in the UK. You are nothing else than a scammer. VAT ID's of both parties have to get written on each bill! They are not a secret, they are against tax fraud available!!!"

Bull shit..!! I need not to be get fraud from you and I'm not gaining anything from you and mostly you are not even my clinet to show the proofs and all.... I had just informed you that. With having any relevant kind of information how could you put all by its own way. I don't want to share everyone everything to all to prove my self OK. Thanks Mr.Rudolf please to meet you again this is not personal don't take to the heart everything. And you had a Cline that we had fraud and all if yes, let me know

I know that a scammer cannot provide any proves for this I replied this way: "I know you need not fraud because you make the fraud by yourself. Your lies don't help you and the law is not interested in it what you like or not. Here some information and links about VAT-ID's: https://en.wikipedia.org/wiki/VAT_identification_number"

Mr.Rudolf its own thing to share... if you please dont mine please delete that and i dont want to get a call from all the people.... i had given the basic details about that and more thing i'm not the slave for you to prove the records from all or else leave it

no one intimated that i'm a scammer and non raise a complete on me and took your own decision to make your self Great work

It does not matter or makes any difference if Manoj Kumar Devisetty has already scammed some people or not. He has at least tried to scam somebody. That fact shows the charcter of Manoj Kumar Devisetty and makes him to a scammer instead of a trustful business partner.

I don't know how other people are calling someone which is

• misusing the name of a trademark
• thinking that he has his office inside the residence of the U.S. president - the White House
• registering at least one domain with an incomplete address (street address of cognialtechnologies.com is missing or wrong)
• offering at least one offshore call center campaign which is nothing else than a big scam (outgoing tech support)
• and lies as soon as he starts typing or open his mouth

For me are such people only SCAMMER, FRAUDSTER and CRIMINALS!!!

Update December 10, 2015: Today I received the answer from the ICANN on my ticket about the Whois Inaccuracy from the domain cognialtechnologies.net:

Dear Rudolf Faix,

Thank you for submitting a Whois Inaccuracy complaint concerning the domain name cognialtechnologies.net. ICANN has reviewed and closed your complaint because:

- Based on the current Whois data, the domain was suspended when the complaint was received by ICANN, or the registrar demonstrated that it took reasonable steps to investigate the Whois inaccuracy claim by suspending, deleting, cancelling or otherwise deactivating the domain name.


ICANN considers this matter now closed. If you have reason to believe that your complaint should not be closed, please forward this e-mail along with any other relevant information to ICANN Contractual Compliance at compliance@icann.org . ICANN will review your submission and, if appropriate, forward it to the registrar to ensure compliance.

Please do not reply to this email (replies to closed complaints are not monitored by ICANN staff).

ICANN is requesting your feedback on this closed complaint. Please complete this optional survey at https://www.surveymonkey.com/s/XXXXX.

Sincerely,

ICANN Contractual Compliance

Update Jan. 18, 2017:
Link from the Facebook profile Manoj Kumar Devisetty (https://www.facebook.com/mdevisetty) removed as it returns error 404 - not found.

Premium-rate telephone numbers are telephone numbers for telephone calls during which certain services are provided, and for which prices higher than normal are charged. Unlike a normal call, part of the call charge is paid to the service provider, thus enabling businesses to be funded via the calls. While the billing is different, calls are usually routed the same way they are for a toll-free telephone number, being anywhere despite the area code used. These telephone numbers are usually allocated from a national telephone numbering plan in such a way that they are easily distinguished from other numbers. Telephone companies typically offer blocking services to allow telephone customers to prevent access to these number ranges from their telephones. In some jurisdictions, telephone companies are required by law to offer such blocking.

Adult chat lines (phone sex) and tech support are a very common use of premium-rate numbers. Other services include directory enquiries, weather forecasts, competitions and voting (especially relating to television shows). Diplomatic services, such as the US embassy in London or the UK Embassy in Washington, have also charged premium rates for calls from the general public.

In many European countries, for example France, Germany and the United Kingdom, it is common for organisations to operate customer service lines on premium-rate numbers using prefixes that fall outside the scope of the country's premium-rate number regulations. Therefore, in contrast to North America where customer service numbers are typically free of charge to the caller, consumers in Europe often pay a premium above the cost of a normal telephone call.

Computer criminals have used premium-rate numbers to defraud unsuspecting Internet users. One scheme involved inducing users to download a program known as a dialer that surreptitiously dialed a premium-rate number, accumulating charges on the user's phone bill without their knowledge. Another now-uncommon premium-rate scam involves television programming that induces young children to dial the number, banking on the notion that they will be unaware of the charges that will be incurred. One variant, targeted at children too young to dial a number, enticed children to hold the phone up to the television set while the DTMF tones of the number were played. This type of scam was especially popular in the late '80s to early '90s in the United States before tougher regulations on the 900 number business forced many of these businesses to close.

Premium phone numbers are normally only reachable from inside the same country. The phone regulatory offices are not allowing routing premium phone numbers international. Calling a premium phone number has a fixed price per minute or per call and are excluded from the pricing of the standard dial plan.

Don't forget that you don't need some call center only for calling numbers and keep the line open. Such a job can be easily done by a phone system itself. You only need to prepare your prdeictive dialer for such a job.

For all this reasons not one VoIP provider lets you dialing premium numbers. All these offers for call center are nothing else than SCAM.

For the case that the client exists tries KS Advisors - Jasper Blunt to play to be the man in the middle. I think we all know what happens during the Children's Chinese whispers game. Maybe he has already proven with the client his intelligence and for this the client does not need him. Now he tries it to stay in business over the center. This egghead does not know the work of a center and he does not know the products from the client. For what will you need him - only for unqualified messages? If he would know how center work is done, then he would have his own center. If he would know how sales is done, then he would not make such failures like in his email, which are even not done by absolutely beginners.

His biggest mistake is that he is promising inbound campaigns if the center is working already a few months on their outbound campaigns. This is a promise, which he cannot keep. This promise should lead you to accept his conditions. If you think about it you'll get it clearly: You don't get any access to the customer database of the client because this data are protected by law in the traditional outsourcing countries and the fines are very high - US$ 16,000 per customer record. What can you do with an inbound caller in this case? For offshore and onshore outsourcing are only outbound campaigns possible. Everything else are only dreams.

I have used a simple Google search as in the email is not more then the name KS Advisors and no other provable address. I have only found a company KS Advisors Inc., which is involved in a $10 million Hedge Fund Fraud. I cannot say it, if it is the same company or not. 

Here is the email where Jasper Blunt from KS Advisors confirms that the client did not find him useless for more than only searching a call center:

From: jasper blunt <info.provider.iva@gmail.com>
Date: Sun, Jun 21, 2015 at 7:06 PM
Subject: IVA Packout Leads Required
To: 

Hello and a very warm greeting from KS Advisors  

 

We provide your company with superlative Business Advisory /Marketing Consultancy for a permanent solution to a long term issue faced by call centers that have tired taking process from middleman and in turn run into non-profitable campaigns or SCAM like Tech Support and henceforth aren’t generating the required revenues.

 

Please find the attachment for the criteria

 

This is how we work:

1.       We work on long-term retainer ship contract basis working as Business Advisor/ Marketing Consultant

2.       We will provide direct business to your center (as many as they can handle in contract duration)

3.       We can only talk about Inbound with a center working successfully for 6 months with proven track record having minimum 15+ seats and after working with me for minimum 3 months

4.       The Advisor would also guide center in implementing and successfully running those campaigns

5.       Center need to follow the advice given by the Business Advisor for successful execution of process and keeping the clients contented. The center needs to cooperate with the Business Advisor for mutual benefits. Centers who only need process and don't wish to seek support need not to contact

6.       Contract between us could be signed online

Please contact after reviewing the above mentioned terms

 

Please note we don't deal with broker, only business owners or financial decision makers of direct center

 

Please don't request for process details till you join us online to talk & know each other in detail

 

For any further queries please feel free to contact the undersigned

 

Regards

Tanvi

info.provider.iva@gmail.com

Skype: KS.Advisors  

 

A company, which likes to outsource a campaign, is searching for a consultancy or outsourcing agency locally. The reason for this is that they like to feel save and have the same law situation for a contract. A local company can get easily verified. The hired consultancy agency gets paid from the outsourcer directly. It is normal that this one, which hires someone, pays the bill for it. For this are all these campaign offers with upfronts, royalty or however the fee is getting called nothing else then scam, because it shows that the broker or consultant does not have any contract with the client.

If a outsourcer is searching on the Internet abroad, then this one will not search for a consultancy agency or broker. Such a company is searching directly for a center, which can do the work. The contract structure and the verification process will be much more costly in time and workforce then to hire a consultant, which is doing all the work for them.

Additional has each one to respect the law in the destination country of the call. Consumer and customer data are in the traditional outsourcing countries (Australia, Canada, Europe Union, Ireland, New Zealand, USA, etc.) protected by law and are not allowed that others get access to them. Even if customer data are getting stolen this one, which has stored them, has to pay a fine. A nice example for this is the case from AT&T where 280,000 customer records got stolen from their own call center staff. AT&T had to pay a fine of US$ 25,000,000 for this case.  Do you really think that one of such companies give you access to their customer database when they are expecting such fines?

This shows already the reason why all the offered inbound and form filling campaigns are nothing else then scam.  You need only to think about it who is calling or which kind of forms should get filled. The most calls a company receive are coming from customers of the company. What can you do with such an incoming call if you have no access to the customer database? You are only able to forward the call to somebody, which has access to it. In such a case this one can pick up the call by himself too. The company will not save anything by outsourcing such a process. So why they shall outsource this kind of process?

Think now about the form filling process. Such campaigns have been available before the digital revolution has started. I started programming computer systems around 38 years ago. Since 30 years are already personal computer available. 1986 got the SQL (Structured Query Language) the first standardization. Since around 20 years are SQL databases in common use for storing data. That means all the data, which should get filled in forms, are already since more than 20 years digital available and the programs are able to fill forms automatically. There is no need to enter some data manually – the digital Stone Age is already a long time over! Why should you pay someone for a copy and paste work if there are programs are available which are doing the work within seconds?

Do you really think that any author is writing by hand or on a type writer? The first program I remember having used for writing letters has been Wordstar. The version 1 got sold already in the year 1978. It has been running on the CP/M System from Digital Research already and got later on ported to the system of MSDOS. Since 1983 is Microsoft Word available. Why should an author use a type writer or write his books by hand in this case? It is much easier to type it on a computer and forward it by email to the publisher, the editor can make easily his changes and forward it directly to the pressroom. With the export function is it easily to bring the book without typing into the eBook format. There is no manual interaction necessary. The books are getting stored for a reissue. Even old book got already digitalized during the past 30 years. So there is no need for eBook typing. Think about it, why should you pay an upfront fee for such a work? The answer is very simple: The scammer cannot get paid from any client for the invented process and the upfront fee is his only possible income in this case!

The next big scam is the tech support where the center should buy calls and charge the caller for the provided service.  In this case the center takes the risk about the way the calls are getting generated. A legal way to generate such calls is with advertising not possible. With advertisings at the best visited sites you can get one or two calls per day, because everybody knows someone, which can help by computer problems. The most common problems are network and driver problems. With network problems you have no access to the remote computer and cannot give any help. Driver installation from remote is very difficult too because in the most times you need exactly the model of the hardware part. An end user will not be able to tell it to you. In such a case are only the calls remaining, which are generated by scareware. Such scareware is illegal and the center can up in jail for making money generated by scareware, viruses, ransomware, etc. As the center is making money with the incoming calls is it reasonable that the center is the programmer or the distributor of the criminal software. The seller of the calls will be already trackless disappeared in such a case and the center owner will be alone in front of the law court. The devil takes the hindmost.

Which campaigns are remaining for offshore call centers in such a case?

The situation is very simple.  Campaigns other than lead generations from already heavy used data, which are getting traded between the centers, are not really available.

All the offered products from the real campaigns are on a pay per sale base and are well known from the spam emails. To sell such products by already heavy used calling data is not really easy and profitable. It is only profitable for the outsourcer because he is even saving the cost for the staff and has no risk about his product which is unsaleable on a normal way. For the center is it like fishing in troubled waters by taking all the risk.