Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Scammer: Arexo BPO Solutions - Aman Kumar - Raj Kumar - likes to have a copyright on his scam

Not one outsourcing client is searching for a consultant or broker abroad. For this reason you'll find only scam offers with source from low wage countries in the social networks.

Arexo BPO Solutions is offering in their spam emails a "Direct Client Signup ( UK ) + NO Upfront INBOUND UK HOLIDAY PACKAGE Booking / Customer Care PROCESS". The problem is only that such a campaign does not exist because travel data are personal data and these data are protected in the European Union by law. The law cannot get excluded by any contract like some scammers like to make us to believe. Fined get's the company which is storing the data, in this case the company in the UK, and not this one which get's access to the data (the call center). Not one company from the United Kingdom will take the risk for getting fined with € 58,000 per case. Companies, which are outsourcing some work offshore, like to lower their costs and not take any risk for getting fined. Think about it which kind of customer care you can give to a caller if you don't have access to his data? Do you think that someone will pay you for making small talk with the callers?

Already for the above reasons is the following offer too good to be true:

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Logo from the scammer Arexo BPO Solutions

Direct Client Signup ( UK ) + NO Upfront INBOUND UK HOLIDAY PACKAGE Booking / Customer Care PROCESS Call center/BPO Process/Project Details : -

  • Holiday Package Booking Calls
  • Inbound Travel Inquiry Calls / Complaint Related calls
  • Fix 100% Advance payout Every Month Performance based
  • Client's Requirement is Mentioned in Procedure Attachment
  • Working parameters also mentioned in Procedure Attachment

Initially we just need Company’s Documents only
For more details Please send us email request or call us so that we may send you procedure and full details about client and process.

Contact Us :

Raj kumar

098033-68124

078143-47965

rajkumarr0019@gmail.com

Arexo BPO Solutions

© arexo bpo

ludhiana ludhiana, punjab 141001 India

The scam gets already found in the sentence: "Fix 100% Advance payout Every Month Performance based". How can get a performance based payout calculated in advance? Do they have a glass ball? Are the rolling the dice for calculating your future performance? Everybody can see already how stupid the scammers are. The scammers are even too lazy to think by inventing their offers. The same you can say about the clients from the scammers, because they are even too lazy to think if an offer can be possible or not.

A search in Google shows that Arexo BPO Solutions even does not have a homepage or a domain. Does anybody really think that Arexo BPO Solutions is an existing company? How they can get an outsourcing client from the UK in such a case? All what get found at Google are their LinkedIn profiles for the scammers nikhil verma (2 connections), ankush kumar (2 connections), sumit kumar (0 connections) and a link to Pissed Consumer, where someone is asking without using his own brain if "Zappos is The FAKE Company or Genuine company ... let me know", because he provides the answer by himself at the copied email. There is written:

The Call center or M/s Arexo BPO Solutions needs to deposit a sum of USD $ 1261 ( 2.5 % of Payable amount) as refundable security deposit which is for the Taxation amount as per USA Govt. LAWs for initiate transfer from USA to Call Center.

Already the above sentence shows the stupidity of the scammer and the questioner. Taxes are never refundable and there is not such a law in the USA, that you have to pay something upfront or any kind of security deposit. Taxes have only to get paid in the country where you have your company registered. If a client is not able to pay his own taxes, how he can pay a call center for their work? That example shows already how brainless both parties are.

In any case the stupidity of the scammer gets shown at the requirements in the campaign description (.pdf) too:

Type Description
Process Type Query Handling Calls
Seats 10 Seats (minimum)
Payout Circle Monthly
Payout Per Seat £ 6 per Agent per Hour
Daily Payout £ 6 * 10 Seats * 24 Hours (3 shifts of 8 Hors ) = £ 1440
Monthly Payout £ 1440 * 30 Days = £ 43,200
Converted in INR £ 43,200 * 100 INR = 43,20,000 INR
Technical Requirements 4 MBPS Leased Line + Server ( Min 8 GB RAM IBM X360 with Xeon Processor )
Selection Criteria Priority to experienced Call Center
Fresher may also apply

UK is only located in one time zone. Is someone thinking that any customer will call during sleeping time? Why one company shall hire for 24 hours a call center in this case if nobody will call during night hours? Only for trashing money? This case shows that the scammer Raj Kumar - Aman Kumar has no education and is not trained to use his brain.

The next fact showing the scam are the technical requirements. These technical requirements are showing that the scammer Raj Kumar - Aman Kumar has never seen the real requirements for a call center. VoIP calls are generating only network traffic. For which purpose he likes to use a computer with Xeon processor? VoIP systems are mostly running on Linux systems, which are optimized for AMD processors. VoIP systems have not really some extensive requirements to the hardware. A processor from a simple old PDA is able to handle more 200 calls at the same time. On a 4Mbps leased line you can handle without any problems more than 100 concurrent calls. How are 10 agents able to handle 100 concurrent calls? The scammer demonstrates with his technical requirements only his own technical incompetence.

The laziness from the scammer Arexo BPO Solutions - Raj Kumar - Aman Kumar gets found in the procedure description (.pdf) and in the Letter of Approval (.pdf), which everybody gets who is applying for the scam offer. The letter of approval has at the first page written:

© 2009–2016 ­ "lastminute.com", "lastminute", "Top Secret Hotels", and "Top Secret" and the colour magenta are all trade marks owned by LMnext UK Ltd.

APPROVAL/INVITATION/NDA LETTER For
LASTMINUTE.COM (LMNEXT UK LTD) Customer Care

(Approved by the Board of Directors on 14 Mar 2016)

The first line shows already the fake of the "letter of approval". lastminute.com is a domain name and nobody can use it as long the domain is registered. "lastminute", "Top Secret Hotels" and "Top Secret" are words, which are normally used in the language and cannot get protected as a trademark. The same situation is with the color magenta.

The big words "Approved by the Board of Directors on 14 Mar 2016" have no value, because they are not written on any company note paper. Everybody could have written the content and there is not one manual signature found on the approval letter. Does anybody think that a real company make their contracts on this way, written in a poor form with empty pages between, pages with a half sentence and half filled pages? Such an idea can have only an uneducated, stupid scammer like Raj Kumar - Aman Kumar from Arexo BPO Solutions.

We find the scam inside the fake "Letter of Approval (.pdf)". There is written:

Lastminute.com Is charging 500 £ GBP from Call Center as Documentation Preparation charges for SLA which includes advocate fee for Govt. authorization in UK and preparation of SLA Agreement.

In the above statement likes the scammer Raj Kumar - Aman Kumar make us to believe that lastminute.com even does not have £ 500 for the fees or their own contracts. This shows the advance fee scam from a campaign offer "without any upfront".

That the "Letter of Approval" got written from a dirty scammer like Raj Kumar - Aman Kumar gets shown that not one company is using the expression "GBP" and "£" together and the letter has even not the value of the traffic for getting transmitted as an email attachment. The scammer Raj Kumar - Aman Kumar even likes to get they payment for lastminute.com on his own bank account:

Aman Kumar
State Bank Of India
A/c No: 20209504480
IFSC CODE: sbin0001859
LUDHIANA

For the case someone believes that one company will accept or suggest such payments to bank accounts of strangers, this one should go immediately to the next madhouse for a complete check-up. Cleaning the streets would be a better job for such a person than trying to make business by himself.

All the facts together are showing that Aman Kumar alias Raj Kumar is nothing else than an uneducated, stupid, lazy and idiotic scammer which is even not able to use an word processing software. He like to impress only with big words.

 

Scammer: Asif Iqbal Ahmed - Skype: asifiahmed - +919903326185 - razor0089@hotmail.com

Asif Iqbal Ahmed - Skype: asifiahmed - +919903326185 - razor0089@hotmail.comA partner in crime from the scammer Sebastian Serret - SeptConsult Limited (reports found at Scammer: Sept Consult - Sebastien Serret - Restaurant booking at the Seychelles and Scammer: Sebastien Serret - SeptConsult Limited - is running out of arguments) or the inventor from the scam campaigns itself is Asif Iqbal Ahmed. It does not make any difference in front of the law court which one of the two is the real source of the scam. Already trying to scam someone is punishable by law and both are offering scam campaigns.

He contacted me on Skype and tried to convince me that the offered campaigns from SeptConsult Limited are legal and he is getting paid from Sebastien Serret. The problem is only that he is only a broker of scam campaigns and not a center owner like it gets already shown at the caption of his Skype profile where is written: "INBOUND AND OUTBOUND CAMPAIGNS AVAILABLE..ONLY INTERESTED CENTERS CONTACT.". Again gets confirmed that scammers are even too lazy to think and to stupid to fake some proofs. The stupid scammer Asif Iqbal Ahmed has been thinking that it is enough to tell me that he is running a center and gets paid every month for convincing me that the offered campaigns from Sept Consult - Sebastien Serret are legit. Sebastien Serret by himself has written during his Skype chat: "We will send you proof, reference and even offer you a visit by the end of the month to be able verify about us". That means that there is not one center available until now, which got paid until now and for this reason are no proofs available.

The scammer Asif Iqbal Ahmed is offering his sham campaigns at Call Centers Forum, Call Center Zone, Campaign Provider, News Central, etc.

At Call Center Zone we find from Asif Iqbal Ahmed the following scam offer dated on December 3, 2015:

INTERNATIONAL HOTEL\RESTAURANT BOOKING INBOUND

Hello Centers,
My client is looking for some centers who are willing to start up a decent long term business and develop as time passes. We need centers for our new inbound project on board.
Only Centers who are keen to build up their business tentatively for a long run are welcome aboard.

THE DETAILS ARE THERE IN THE ATTACHMENT KINDLY CHECK AND IF INTERESTED GET IN TOUCH WITH ME AS SOON AS POSSIBLE.

ONLY 4 SLOTS AVAILABLE

THANK YOU

REGARDS : Asif Iqbal Ahmed
+91 9903326185

Skype : asifiahmed

Asif Iqbal Ahmed seems not knowing that big international hotel chains have their own booking central and are giving room contingents to tour operators. He even does not know that travel data are protected since more than 10 years as personal and consumer data by law and not one client can give access to their data. That fact shows that the only thing in what the scammer Asif Iqbal Ahmed is interested in is the upfront fee which the center has to pay for getting a work which does not exists. Not one client will take the risk to outsource such a campaign because the fines are much higher than the amount which can get saved by outsourcing such a process.

Another scam offer from Asif Iqbal Ahmed gets found at Call Centers Forum with the dated on September 23, 2015:

PPI OUTBOUND AVAILABLE FOR UK

Hello centers,
I have a client from UK who is keen to do business with centers in INDIA AND OVERSEAS who can handle OUTBOUND CALLS for their customers and handle the calls in the best possible way.
The campaign is with regards to PAYMENT PROTECTION INSURANCE.

CLIENT PROVIDES :

LEADS : YES
VOIP : YES
IP : YES

PAYOUT would be 7 Pounds UK Currency.

Any quality centers kindly catch up with me on skype : asifiahmed

or mail me your company profile so that we can get in touch and get started.

Thank You

Regards : Asif Iqbal Ahmed
+91 9903326185

This fact shows that the scammer is even to lazy to read some news. The PPI (Payment Protection Insurance) has resulted during the year 2014 into a big mis-selling scandal. How can get PPI sold in this case in September 2015? This fact shows again that Asif Iqbal Ahmed is an uneducated, brainless and stupid scammer.

The Skype profile from the scammer Asif Iqbal Ahmed:

Skype profile from the scammer Asif Iqbal Ahmed

Hopefully is Sebastien Serret keeping his promise from the chat with me, where he has written: "I said we will accept all claims". It seems that the claims will arrive faster than they are expected.

Some people like the scammer Asif Iqbal Ahmed are only born stupid and have nothing learned in their life, spitting only big words without any knowledge.

His stupidity get's confirmed from his Skype chat shown on the following screenshot:

Screenshot from the Skype messages of Asif Iqbal Ahmed

The above conversation shows the low education level or the enormous bad quality in education of the Jogesh Chandra Chaudhuri Law College where the scammer Asif Iqbal Ahmed like to have studied and the Kolkata High Court where he likes to work as written in his Facebook profile. In civilized countries such people like Asif Iqbal Ahmed are even not allowed to clean the streets in front of such places.

Here a screenshot of his Facebook profile (part of his education and workplace):

Screenshot of the Facebook profile from Asif Iqbal Ahmed

The scammer is even so stupid that he thinks that I'm afraid to pick up the phone. I'm not speaking with such low level people like Asif Iqbal Ahmed. I prefer the written communication in such a case that I'm able to publish it with copy and paste for the case there is some important information or some information of public interest included.

Update Jan. 18, 2017:
Link from the Facebook profile Asif Iqbal Ahmed (https://www.facebook.com/razor0089) removed as it returns error 404 - not found.

 

Scammer: Deepankar Sharma - ialfatech.com - alfabrotherscapital.com - rxpaymaster.com - bpo-system.com

Deepankar Sharma LinkedIn profile pictureThe scammer Deepankar Sharma (.pdf) has been crying to me like "please stop me scamming" or he has been so stupid to show me that he is really a scammer. Both is possible, because in earlier communications he had already shown that he is even too stupid to start a computer from a DVD. With other words the scammer Deepankar Sharma, which calls himself at his LinkedIn profile to be a BPO consultant, don't know which software he can use for call center (he asked me on Skype for it) and which VoIP provider is offering a good service (he asked me on Skype for it earlier) and seems to be in need to read instructions for going to the toilet. Such a guy is never a BPO consultant or a call center owner. He is even for scamming too stupid or too lazy.

In any case the scammer Deepankar Sharma has tried to verify his scam campaigns with my help. The problem is only that he got an unexpected result and a free promotion at my blog.

The scammer Deepankar Sharma provides to phone numbers from India at his Skype profile - +918871384948 and +919074105850:

Skype profile of Deepankar Sharma

Here is my Skype conversation with the scammer. I have marked the important information red and interrupted the communications with my comments:

[25.02.2016 19:00:19] deepankarsharma: Hello sir
[25.02.2016 19:00:21] deepankarsharma: How ru
[25.02.2016 19:00:41] deepankarsharma: One of person from florida offer me inbound they are not charging me anything
[25.02.2016 19:00:57] deepankarsharma: They give me commision 20% per sale
[25.02.2016 19:01:23] deepankarsharma: And i dnt knw much about inbound pls tell me
[25.02.2016 22:36:16] Rudolf Faix: Good morning
Thanks, I'm fine, I hope you are fine too
Be very carefully with the offer, because he is not able to give you accesss to any customer data for the reason of the customer protection law.
[03:41:49] deepankarsharma: http://www.ialfatech.com/
[03:42:01] deepankarsharma: Company website
[03:43:15] deepankarsharma: Tanim ovi the person name
[03:49:03] Rudolf Faix: This website is 167 Days old
The website expected life (365 days) is relatively short.
The website appears to be less than six months old
[03:54:38] Rudolf Faix: The website has maybe a visitor once a month - http://www.alexa.com/siteinfo/ialfatech.com#trafficstats
[03:55:07] Rudolf Faix: No other sites are linking to this site
[03:56:04] Rudolf Faix: The name Tanim Ovi is not from an U.S, person
[03:56:21] deepankarsharma: He is from
[03:57:12] deepankarsharma: One more person are there is Malvin
[03:57:14] deepankarsharma: Can you ping me +1-239-285-9143

Nice from Deepankar Sharma to provide his VoIP number from the United States. We'll find that he has even used this phone number for the domain registration for his scam domains and provided at some websites, but let us continue the game and let us see how it is going on.

[03:57:17] Rudolf Faix: That sounds like he is somewhere from Asia, maybe China
[03:57:20] deepankarsharma: That is no
[03:58:26] Rudolf Faix: Funny is their first info contact address "billing@ialfatech.com". That sounds not really good

Wow, it seems that someone has been under drugs as he is using the bookkeeping department as first customer contact. That shows already that the company is not really trustful because the most request are coming about their billing.

[03:58:32] deepankarsharma: Malvin Alfaro is the another guy
[04:01:20] Rudolf Faix: The domain is registered to Malvin Alfaro. It seems that his source is Italy or Spain (from the name). That does not say that he is not U.S: citizen
[04:01:56] Rudolf Faix: You'll find a lot of people with European and Chinese source in the U.S.,
[04:02:55] Rudolf Faix: The registrant email of the domain is: anuj.kamlesh@gmail.com. That sounds very strong like a name from India
[04:03:29] deepankarsharma: Yes
[04:03:36] Rudolf Faix: Domain Name: IALFATECH.COM
Registry Domain ID: 1959242128_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-09-11T15:29:16Z
Creation Date: 2015-09-11T15:29:16Z
Registrar Registration Expiration Date: 2016-09-11T15:29:16Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Melvin Alfaro
Registrant Organization: IALFATECH LLC
Registrant Street: 8891 Brighton Lane Suite 105
Registrant City: Bonita Springs
Registrant State/Province: Florida
Registrant Postal Code: 34135
Registrant Country: VN
Registrant Phone: +1.2392859143
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: anuj.kamlesh@gmail.com

We have here the VoIP phone number from the scammer Deepankar Sharma. Remember it from before, where I should call him. Additional we have the provided "other guy" with the name Melvin Alfaro, an address from Florida, which shall be located in the country VN (Vietnam) and the email address from an Indian guy. I think everybody believes that this is are too many failures that it can be a true information.

Registry Admin ID:
Admin Name: Melvin Alfaro
Admin Organization: IALFATECH LLC
Admin Street: 8891 Brighton Lane Suite 105
Admin City: Bonita Springs
Admin State/Province: Florida
Admin Postal Code: 34135
Admin Country: VN
Admin Phone: +1.2392859143
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: anuj.kamlesh@gmail.com
Registry Tech ID:
Tech Name: Melvin Alfaro
Tech Organization: IALFATECH LLC
Tech Street: 8891 Brighton Lane Suite 105
Tech City: Bonita Springs
Tech State/Province: Florida
Tech Postal Code: 34135
Tech Country: VN
Tech Phone: +1.2392859143
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: anuj.kamlesh@gmail.com
Name Server: NS65.DOMAINCONTROL.COM
Name Server: NS66.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-02-26T3:00:00Z <<<
[04:03:39] deepankarsharma: That name,is indian name
[04:04:50] deepankarsharma: How can i identify that he is genuine or,not
[04:04:58] Rudolf Faix: There is a failure in the registration data too. Registrant Country: VN
Vietnam is not getting found in the US
[04:05:17] Rudolf Faix: The address is a fake
[04:07:41] Rudolf Faix: The provided phone is a mobile phone with provider sprint
[04:08:45] Rudolf Faix: http://m7lqw.s3-website-ap-southeast-1.amazonaws.com/239-285-9143
[04:09:42] Rudolf Faix: The owner of the phone is:
Alfa Brothers Construction
Phone: (239) 285-9143
Fax: (239) 215-8481
Email: mdalfaro@alfabrotherscapital.com
Office: 15761 Marcello Circle Naples, FL 34110
Contractor's License: CRC1331059
[04:11:42] Rudolf Faix: The website from alfabrotherscapital.com has no content about their business
[04:16:35] deepankarsharma: Ok
[04:17:48] Rudolf Faix: The domain got registered on May 27, 2015 and has until now no content
[04:20:40] Rudolf Faix: Why someone from the US shall register a domain in Denmark and does not use it for one year? It is very suspicious
[04:21:31] Rudolf Faix: http://www.ascio.com/whois/show.php?domain=alfabrotherscapital.com
[04:23:44] Rudolf Faix: Here you'll find their real website: http://alfabrotherscapital.weebly.com/
[04:48:16] deepankarsharma: Thanks sir
[04:48:29] Rudolf Faix: you are welcome
[04:49:59] deepankarsharma: Sir i told u before that one of person offer me pharma campaign
[04:50:00] deepankarsharma: http://www.rxpaymaster.com/
[04:50:35] deepankarsharma: Is website and one of us consultant refer me skype id
[04:52:47] deepankarsharma: Here i am sending u some screen shot
[04:52:55] deepankarsharma: Valerie RX
[04:53:11] deepankarsharma: She edu me about pharma campaign
[04:53:23] deepankarsharma: And she also refer,me,one person name Simon miller
[04:54:11] deepankarsharma: Pls check,this is genuine or,not
[04:56:00] Rudolf Faix: The domain rxpaymaster.com does not sound like from a pharma company. The site is protected by a privacy service and only 285 days old
[04:56:33] Rudolf Faix: The site is hosted in Sweden. Very seldom will host an US company abroad
[04:56:59] deepankarsharma: Ok so wht is all about
[04:58:49] Rudolf Faix: http://www.rxpaymaster.com/ is nothing else than a MLM system. The most of these systems are nothing else than fraud or scam
[04:59:22] Rudolf Faix: You can sign up without someone and work for yourself. You need not someone from them.
[05:00:11] deepankarsharma: Ok
[05:01:07] deepankarsharma: Simon miller give me two portal sales and commission portal
[05:01:46] deepankarsharma: http://www.bpo-system.com/logon/logon.php
[05:01:47] deepankarsharma: Login id deepankarsharma4
[05:01:51] Rudolf Faix: That you get by signing up without simon miller too
[05:01:55] deepankarsharma: Password 12345
[05:02:26] Rudolf Faix: The password says already everything about their system :)
[05:02:36] deepankarsharma: https://statistics.bpo-system.com/login
[05:03:04] deepankarsharma: This password i reset
[05:03:05] deepankarsharma: Sir

Not only the password has been very suspicious, there is more suspicious that the domain rxpaymaster.com got created  9 months ago (creation date May 17, 2015) and the "commission portal" domain bpo-system.com is only a few days older than one month (creation date January 21, 2016). Both domains are hidden by a privacy protection service, which does not make them really trustful.

[05:03:26] Rudolf Faix: Don't worry about it
[05:03:40] deepankarsharma: This is genuine
[05:03:54] Rudolf Faix: Hidden domain ownership says already very much
[05:04:05] deepankarsharma: Coz lars might be outsource this campaign
[05:04:10] deepankarsharma: I dnt understand sir
[05:04:51] deepankarsharma: I am very much worried if is fake then i can stop this or genuine then o can start
[05:04:52] Rudolf Faix: Do you mean Lars from DBM
[05:05:59] deepankarsharma: Yes i am,not sure that he outsource this same campaign but he also offer same campaign
[05:07:21] deepankarsharma: Wait
[05:07:23] Rudolf Faix: I don't see any Pharma campaign in the offers from Deep Blue Marketing
[05:09:12] deepankarsharma: Please send your mail,id i will forward u lars mail
[05:09:47] Rudolf Faix: Here you have alll open campaigns from DBM: http://deepbluem.com/category/campaigns/
[05:10:07] Rudolf Faix: rudolffaix@gmail.com is my email
[05:11:58] deepankarsharma: Check ur mail sir

The forwarded Email from the scammer Deepankar Sharma (as the email is a fake I'm listing here only the relevant parts, the full email can get seen in the .pdf format):

deep sharma <dtechnocratssolutions@gmail.com> Fri, Feb 26, 2016 at 5:11 AM
To: rudolffaix@gmail.com


Thanks & Regards'
Deepankar Sharma

From: deep sharma
Sent: ‎04-‎02-‎2016 08:31
To: Lars B Christaisnen [camapigns@deepbluem.com]
Subject: RE: Hourly paid B2C US Pharmacy Hot transfer campaign

Thanks for sending me pharma details. I am interested in this campaign please tell me.

Are you provide me traning. ?
Are you provide me script ?
And what is the payout per sale?

Thanks & Regards'
Deepankar Sharma

From: Lars B Christaisnen [camapigns@deepbluem.com]
Sent: ‎03/‎02/‎2016 23:59
To: 'deep sharma'
Subject: RE: Hourly paid B2C US Pharmacy Hot transfer campaign

You see the type mismatch in the email address of Lars Christian if you copy & paste the email address with the right mouse click to another destination. I have copied the mistake near to the name into brakets and marked the type mismatch red for making it visible. For this reason the communication could never happened as the scammer and faker Deepankar Sharma likes to show. I liked that he forwards me the mail headers from this emails, but he could not do it. 

[05:14:44] Rudolf Faix: Maybe the campaign is new.
[05:16:39] deepankarsharma: This is same as mine pharma campaign
[05:17:01] deepankarsharma: Robert Shindoll
[05:17:10] deepankarsharma: Offer me,that campaign
[05:17:19] Rudolf Faix: I'm not sure. The email address has a problem in the mail you forwarded to me
[05:17:57] deepankarsharma: Ok
[05:18:30] Rudolf Faix: can you copy me the headers? Normally you'll find the headers in google near the date. There is an arrow down menu there you can select "show original"
[05:18:44] deepankarsharma: Link your linkdin id one person Robert Shindoll outsource me,this campaign. He is in your,linkdin id also
[05:18:50] deepankarsharma: Might be u knw him
[05:19:03] deepankarsharma: Wair
[05:19:09] deepankarsharma: Wait
[05:19:20] Rudolf Faix: You'll find at my LinkedIn profile a lot of scammers too
[05:22:48] Rudolf Faix: The correct email address is:
campaigns@deepbluem.com
camapigns@deepbluem.com is that what you have sent in your email.
You could even not have a communication with Lars because I have verified the settings on the mailserver
[05:22:54] deepankarsharma: I will send u mail again when i reached to office
[05:23:25] Rudolf Faix: You see the difference in the email address?
[05:23:59] Rudolf Faix: There is even no office email address available
[05:26:02] deepankarsharma: Got it

Are we in the kindergarten that he needs time for producing a new fake? How stupid is this scammer that he even does not get it that he got caught already? Someone like this likes to be a BPO consultant? I think a kindergarten child has more brain than the scammer Deepankar Sharmar. Who shall hire such a stupid consultant? An interested amateur can deliver a better work than this guy.

[05:28:50] Rudolf Faix: The email needed to bounce back in any case
[05:31:21] Rudolf Faix: At the mailserver are only 3 email addresses for deepbluem.com registered. So don't send me any fakes.
[05:31:39] Rudolf Faix: I'll not help you to invent campaigns!
[05:33:16] deepankarsharma: Sir i got this mail so i forward u i dnt knw that fake or,genuine that why i need ur guidance to identify sir
[05:34:27] Rudolf Faix: From: deep sharma <dtechnocratssolutions@gmail.com>
Sent: ‎04-‎02-‎2016 08:31
To: Lars B Christaisnen <camapigns@deepbluem.com>
[05:35:19] Rudolf Faix: From: Lars B Christaisnen <camapigns@deepbluem.com>
Sent: ‎03/‎02/‎2016 23:59
To: 'deep sharma' <dtechnocratssolutions@gmail.com>
Subject: RE: Hourly paid B2C US Pharmacy Hot transfer campaign
[05:37:03] deepankarsharma: Sir what u want to say sir.? Sir my intention is,not,to give u fake id sir. I need ur guidance to not been scam thats why i sentt to u
[05:37:27] Rudolf Faix: There is no "RE:"possible.
[05:38:20] deepankarsharma: Ok
[05:38:37] Rudolf Faix: The mailserver does not know a email address camapigns@deepbluem.com. For this is no "RE:" possible
[05:40:21] Rudolf Faix: As you are showing me a communication between you and an non existent email address are you this one which has faked the emails
[05:40:54] deepankarsharma: I dnt knw that mail,id is fake,or,genuine
[05:41:11] deepankarsharma: Sir if i knw this is fake then i never reply that
[05:41:41] deepankarsharma: Thats why i sent u to identity because u knw very well and,ur,more experience from me
[05:41:46] Rudolf Faix: Each domain is running on an mailserver. If a recipient is wrong than the mailserver rejects the email which arrives
[05:42:23] deepankarsharma: Ok
[05:43:06] Rudolf Faix: For this are getting used the domain mailservers and not freemailers for making business
[05:44:15] deepankarsharma: Ok thanks,sir,for,giving me,info,next time when i get mail,from this,mail,id, i will infrom u
[05:45:03] Rudolf Faix: In this case you need to provide the email headers too

The provided U.S.VoIP phone number gets found in the domain registration data of alfabrotherscapital.com, a company which registers a domain and continues to use their weebly hosting. That is not really a good idea. It shows that nobody from the company has any idea about making business and the business is only existing in a dream. Here is a screenshot from http://alfabrotherscapital.weebly.com/contact-us.html with the provided U.S. VoIP phone number from the scammer :

Screenshow from http://alfabrotherscapital.weebly.com/contact-us.html with the provided U.S. VoIP phone number from the scammer Deepankar Sharma

Does anyone believe that one client from the traditional outsourcing countries will hire such an egghead as an consultant? 

Domain registration data from bpo-system.com:

Domain Name: BPO-SYSTEM.COM
Registry Domain ID: 1996153535_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2016-01-21T11:46:10Z
Creation Date: 2016-01-21T11:45:44Z
Registrar Registration Expiration Date: 2017-01-21T11:45:44Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@privacyprotect.org
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: contact@privacyprotect.org
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@privacyprotect.org
Name Server: ns1.ititch.com
Name Server: ns2.ititch.com
Name Server: ns3.ititch.com
Name Server: ns4.ititch.com
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-contact@publicdomaingegistry.com
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>>Last update of WHOIS database: 2016-02-26T07:43:28+0000Z<<<

Domain registration data of alfabrotherscapital.com:

Domain Name: alfabrotherscapital.com
Registry Domain ID: 1932855038_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.ascio.com
Registrar URL: [link removed] Date: 2015-05-27T01:58:22Z
Creation Date: 2015-05-26T21:57:55Z
Registrar Registration Expiration Date: 2016-05-27T01:57:55Z
Registrar: Ascio Technologies, Inc
Registrar IANA ID: 106
Registrar Abuse Contact Phone: +44.2070159370
Domain Status: OK
Registry Registrant ID:
Registrant Name: Melvin Alfaro
Registrant Organization: Alfa Brothers Capital
Registrant Street: 1141 24th Ave NE
Registrant Street: FL
Registrant City: Naples
Registrant State/Province:
Registrant Postal Code: 34120
Registrant Country: US
Registrant Phone: +1.2392859143
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: mdalfaro2@gmail.com
Registry Admin ID:
Admin Name: Host Master
Admin Organization: One.com
Admin Street: Kalvebod Brygge 24
Admin City: Copenhagen V
Admin State/Province: Copenhagen V
Admin Postal Code: 1560
Admin Country: DK
Admin Phone: +45.46907100
Admin Phone Ext:
Admin Fax: +45.70205872
Admin Fax Ext:
Admin Email: hostmaster@one.com
Registry Tech ID:
Tech Name: Host Master
Tech Organization: One.com
Tech Street: Kalvebod Brygge 24
Tech City: Copenhagen V
Tech State/Province: Copenhagen V
Tech Postal Code: 1560
Tech Country: DK
Tech Phone: +45.46907100
Tech Phone Ext:
Tech Fax: +45.70205872
Tech Fax Ext:
Tech Email: hostmaster@one.com
Name Server: ns01.one.com
Name Server: ns02.one.com
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] Last update of WHOIS database: 2016-02-26T08:20:14 UTC <<<

Domain registration data of rxpaymaster.com:

Domain Name: rxpaymaster.com
Registry Domain ID: 1929691416_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.namesilo.com
Registrar URL: https://www.namesilo.com/
Updated Date: 2016-02-24
Creation Date: 2015-05-17
Registrar Registration Expiration Date: 2016-05-17
Registrar: NameSilo, LLC
Registrar IANA ID: 1479
Registrar Abuse Contact Email: abuse@namesilo.com
Registrar Abuse Contact Phone: +1.6024928198
Status: clientUpdateProhibited
Status: clientRenewProhibited
Status: clientDeleteProhibited
Status: clientTransferProhibited
Registry Registrant ID: 
Registrant Name: Domain Administrator
Registrant Organization: See PrivacyGuardian.org
Registrant Street: 1928 E. Highland Ave. Ste F104 PMB# 255
Registrant City: Phoenix
Registrant State/Province: AZ
Registrant Postal Code: 85016
Registrant Country: US
Registrant Phone: +1.3478717726
Registrant Phone Ext: 
Registrant Fax: 
Registrant Fax Ext: 
Registrant Email: pw-3c20910e06cb41455925919ce036ea14@privacyguardian.org
Registry Admin ID: 
Admin Name: Domain Administrator
Admin Organization: See PrivacyGuardian.org
Admin Street: 1928 E. Highland Ave. Ste F104 PMB# 255
Admin City: Phoenix
Admin State/Province: AZ
Admin Postal Code: 85016
Admin Country: US
Admin Phone: +1.3478717726
Admin Phone Ext: 
Admin Fax: 
Admin Fax Ext: 
Admin Email: pw-3c20910e06cb41455925919ce036ea14@privacyguardian.org
Registry Tech ID: 
Tech Name: Domain Administrator
Tech Organization: See PrivacyGuardian.org
Tech Street: 1928 E. Highland Ave. Ste F104 PMB# 255
Tech City: Phoenix
Tech State/Province: AZ
Tech Postal Code: 85016
Tech Country: US
Tech Phone: +1.3478717726
Tech Phone Ext: 
Tech Fax: 
Tech Fax Ext: 
Tech Email: pw-3c20910e06cb41455925919ce036ea14@privacyguardian.org
Name Server: ns1.rxpaymaster.com
Name Server: ns2.rxpaymaster.com
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2016-02-26 01:39:04

 

Advance Billing, Advance Payment and Payout US$ 10/Agent/Hour

Don't worry! We're from the InternetSounds good? Does it not sound too good to be true? Think about it. The center owner needs only to pay the travel costs of the trainer!

You are right. Sure, it is a plain advance fee scam. It is the newest idea from the well-known scammer Christine Wisner. Scam reports about Christine Wisner are getting already found at:

Let us take first a look at the terms the scammers are using for their unbelievable offers:

  • Advance Billing
    A billing is every time in advance and does not include an "advance payment". Nobody will pay before he gets a bill. For this reason is a bill nothing else than a simple form without any value if the bill does not get accepted from the recipient. You don't have any guarantee that the bill will get paid.

    Let us take an example: Even the supermarket cashier makes your bill in advance, before he receives the payment. At this time the supermarket cashier even does not know if you are able to pay the sum. That is called "advance billing". The only difference between the scam offers from the social networks and the supermarket is that the customer has to pay the bill before leaving with the purchased goods the supermarket.

  • Advance Payment
    Let me use the same supermarket example for the "Advance payment". If you enter the supermarket and before you take the shopping cart you have to pay the goods which you like to buy. Afterwards you collect your merchandise and go to the cashier again. The cashier will check if you have not taken more than you have paid in advance. For the case you have taken more than you have paid you need to pay the difference. You'll get some money back for the case you did not find all the goods you liked to buy.

    Would you choose such a supermarket for your daily needs? If your answer is no then ask yourself why someone should be someone so stupid and pay you before you did the work? Do you really think that others are silly? A successful business owner does not give you money as a gift. He is only successful because he knows his business and is not irrational acting.

Only scammers are writing such offers into the social networks and are hoping to find a senseless person which is paying their advance fee (however they are calling it - security deposit, consultancy fee, VoIP costs, etc.):

PRE-PAYMENT ON THE FIRST DAY OF GOING LIVE.
CONTRACT TIME : 1 YEAR
CLIENT CAN STOP THE PROCESS WITH OUT ANY NOTICE DURING THE FIRST 15 DAYS TRIAL PERIOD
AFTER FIRST 15 DAYS IT WILL BE A 1 YEAR CONTRACT.
MAN POWER : 30 AGENTS, 3 TEAM LEADER , 2 QUALITY HEAD.
AFTER 15 DAYS OF TRIAL , IT WILL BE MONTHLY PRE-PAYED BILLING CYCLE.
CLIENT MUST BE GIVEN FULL DAILER ACCESS
** NO CALLS MUST BE EDITED
** PAPER WORKS AND DOCUMENTATION WILL BE DONE IN PERSON BETWEEN STARTEC TELICOM AND THE CONTACT CENTRE.

Startec Telecom, full name Startec Global Communications Corp, shares are getting traded at the NASDAQ. At their NASDAQ profile is written:

STARTEC is a rapidly growing, facilities-based international long distance carrier which markets its services to select ethnic U.S. residential communities that have significant international long distance usage. Additionally, to maximize the efficiency of its network

At Startec's company profile is written:

Building on that tradition, Startec is dedicated to being the leading provider of communication services to communities around the globe. Startec services connect worldwide communities spanning the Pacific Rim, Middle East, North Africa, Russia, Central Europe, and North and South America. We provide our services through a flexible network of owned and leased facilities, operating and termination agreements, and resale arrangements. Startec technology assets include an extensive network of IP gateways, international gateways, domestic switches and ownership in undersea fiber optic cables.

Does anybody believe that such a company hires a broker or consultant from Kolkota, India which is a well-known scammer?

Does anyone believe that such a company like Startec Global Telecom is sending a trainer on the costs of the call center from Hongkong to an unknown call center placed in the area of Hyderabad, India?

Such a business behavior would destroy the reputation of a company. The share values of Startec Global Telecom would in such a case go down to the area of the penny stocks and the responsible person would get fired.

Such a company knows how to hire staff, freelancers and subcontractors. If such a company hires someone than the hired one would get paid from them and not opposite round. As such a company is dealing with VoIP they would even make the recordings by themselves and you would even not have the chance to manipulate or edit them. For this reason and the reasons found above is the offer nothing else than a scam.

This scam gets initiated from Christine Wisner and afterwards she changes her identity to Joslyn March and uses the Skype ID joslyn.paul103. At this profile is written that she is from Toronto, Canada. She likes to get a flight ticket from Hongkong to your place while she is chatting from Kolkota, India. Here is her Skype profile:

Skype profile of the scammer Joslyn March - joslyn.paul103

The picture in the above profile got stolen from a photo model and should hide her real nationality.

By searching at Google for the exact phrase "client can stop the process with out any notice during the first 15 days trial period" I found another offer at the already well-known scammer platform SaveBpo.com:

The complete offer of the "US INBOUND CUSTOMER CARE SERVICE WITH VERY GOOD PAYOUT" campaign (.pdf) is the following:

CAMPAIGN : CUSTOMER CARE SERVICE
PAYOUT : $10 / Hour / AGENT
TIMING : 24 X 7
NUMBER OF AGENTS : 10 agents 24 x 7
ADVANCE BILLING : 15 DAYS PRE-PAYMENT ON THE FIRST DAY OF GOING LIVE.
CONTRACT TIME : 1 YEAR
TRAINING : PROVIDED BY CLIENT ( 5 DAYS ). UNPAID TRAINING
PROCESS DETAILS : CUSTOMER CARE SERVICE. INBOUND CALLS AND EMAIL.
CENTRE MUST COVER THE EXPENSE FOR CLIENTS CENTRE VISIT
CLIENT CAN STOP THE PROCESS WITH OUT ANY NOTICE DURING THE FIRST 15 DAYS TRIAL PERIOD
AFTER FIRST 15 DAYS IT WILL BE A 1 YEAR CONTRACT.
MAN POWER : 30 AGENTS, 3 TEAM LEADER , 2 QUALITY HEAD.
AFTER 15 DAYS OF TRIAL , IT WILL BE MONTHLY PRE-PAYED BILLING CYCLE.
CLIENT MUST BE GIVEN FULL DAILER ACCESS
** NO CALLS MUST BE EDIATED
** PAPER WORKS AND DOCUMENTATION WILL BE DONE IN PERSON BETWEEN xxxxxxxxxx AND THE CONTACT CENTRE.
COMMERCIAL PART IS INVOLVED PLEASE FEEL FREE TO CONTACT ME

Here gets even offered $10 per hour per agent for a not existing campaign. Which support can get given to the caller if the agent cannot get access to the customer database? Remember that AT&T had to pay a fine of US$ 25,000,000 for copied/stolen customer data during an outsourcing process. Why shall one company take the risk to get fined like AT&T?

The next question is why a company likes to outsource some telemarketing campaigns offshore? The answer is very simple, they like to save money by taking advantage of a lower wage in the offshore country. If we take a look at the average payment for telemarketers in the USA then the offered payment is the same like in the USA. By taking a look at PayScale Telemarketer Salary for the United States, than we see that the average salary is $10.07 and the minimum is $7.86 (data from September 2015):

PayScale Telemarketer Salary for the United States - September 2015

By looking at the data above, we see that telemarketers can get hired for less than $8 per hour. So why should hire a company from the U.S. a broker or consultant from India and offer a higher payment for the telemarketers. A company from the United States can hire and fire in the U.S. telemarketers for less and how they need them. Even the fee for the man-in-the-middle, the useless broker or consultant from India, can get saved in such a case.

Additional gets the same campaign under the tite "US Telecom Customer Service Inbound Only One Slot Available" (.pdf) found at the scammer platform BPO Project World from India. At this site shows the scammer how urgent he needs already money, because he writes that only one slot is remaining on this not existing campaign. Additional have even 12 amateur or "like to be" call centers asked for more information.

Update Jan. 18, 2017: Links to http://www.bpoprojectworld.in/us-telecom-customer-service-inbound-only-one-slot-available/ and http://www.savebpo.com/project/us-inbound-customer-care-service-good-payout/ removed as they are already returning error 404 - not found.

 

A funny chat with a scammer

ScamYesterday I got a friend request on Facebook from a person with the name Dalbaq Singh. Shortly after I accepted the friendship request I got the first chat message from him (the provided time is GMT+1):

10:53pm Dalbaq Singh:

Hey Rudolf !

I came across your profile and your company ! Wanted to know more about the type of process you can help to start ! Waiting for your reply ! Thanks !

A short check of his Facebook profile returned, that the profile is empty, he cannot show his face and he has only one friend - me. I know already which kind of person he is. As I'm not offering anywhere something I replied the same way like to everybody who is asking me for campaigns:

11:04pm Rudolf Faix:

I'm sorry, but i'm already retired. I'm not offering anything. I list only the scammers for not getting bored

He tries to show that he understands it, but he tries to continue:

11:06pm Dalbaq Singh:

Ok !

But do you have any contacts or anybody who could help me with the process !

Ok, let's continue the game:

11:07pm Rudolf Faix:

I have not really some contacts for this. Each campaign needs to get checked for being a scam campaign

He is already losing his patience:

11:08pm Dalbaq Sing:

I have started a new centre and want a process !

Such words are already a big alarm sign for me. As he is thinking that he has the right to get a process even from someone who does not offer any process, I explained him:

11:08pm Rudolf Faix:

Normally you need to search for a process before you start a new center.

The outsourcing industry is already dead.

With the next message he tries to show that he knows more about me, my work and my past then I'm knowing about myself:

11:09pm Dalbaq Singh:

But I hope since you were in this industry you must have some contacts who are already working in this industrry !

I have a process of SEO and website development for a company in UK !

I want to get core BPO process now !

What has a SEO (Search Engine Optimizing) process to do with a call center work? At the time I have been young I liked to have so many things too and I did not get it. Now I'm happy with the things I have. For this reason I replied:

11:11pm Rudolf Faix:

Be happy that you had a SEO process. They are very seldom too

His answer has been surprising me. Search engine optimizing is a work where you need to observe how your changes are accepted from the search engines. It is a process which is running for a few months and maybe less than one hour work per month:

11:12pm Dalbaq Singh:

Yes I am happy but I only have it for 25 seats !

Is he trying to sell a SEO process over the phone? Does he really think that he can get in contact with someone, which gives him the access to his homepage to make some search engine optimization? The most of the companies have hired somebody who made their homepage. As I'm really not offering some campaigns I replied:

11:13pm Rudolf Faix:

In this case you'll need to search for a core process. Some brokers are working longer than 8-9 months for getting a process. This broker I'll write about has been Rob O'Malley from UK. He retired already

It seems that he is ignoring everything what I'm writing. How someone would ever give him any work? He is even not able to listen or to read:

11:13pm Dalbaq Singh:

I want to expand more 75 seats !

As he does not read my messages and seems to be on drugs or drunk, I replied:

11:14pm Rudolf Faix:

I cannot keep you back if you like to trash money

He even tries it that he likes to pay for getting work. That is the genuine way for getting scammed.

11:14pm Dalbaq Singh:

I am ok to invest but if only the person is genuine !

Each scammer would interpret the above message as he has found a new victim. As I'm even not enjoy to scam a scammer I replied:

11:15pm Rudolf Faix:

If you invest into a campaign from a broker you'll get scammed

Even this warning he is ignoring and continues like he likes to get really scammed:

11:15pm Dalbaq Singh

Come'on Rudolf ! I know you can help me !

Please help me to get a genuine Process !

As the chat is getting boring me already I'm trying to tell it to him more directly:

11:16pm Rudolf Faix:

OK, I'll invent now a campaign only for you for the reason that you'll stop.

As you cannot accept the truth you are on the best way to get scammed

Even this message does not stop him and he continues:

11:16pm Dalbaq Singh:

I didn't understand really !

You were in this industry and you know that we can get genuine processes !

He still tries to show me that he knows more about my life than I know about it by myself. He seems to be stupid too, that he tries to continue it on this way. Why I shall tell him about my contacts? If he contacts them on the same way I'll lose some friends. For this reason I replied:

11:18pm Rudolf Faix:

As I have not one contact offering real campaigns I cannot give you some information about campaigns. On this kind of campaigns you are working I have never been working

Maybe he got it now?

11:18pm Dalbaq Singh:

So what was your area of expertise !

Wow, it seems he got it that I'm not offering some campaigns. For this reason I listed him some points about my work I have done:

11:20pm Rudolf Faix:

I have been working on computer networks, VoIP, security systems, data bases and call centers. But this centers have been working in another kind of campaigns like dating over the phone

The process dating over the phone has been working good in the German speaking area of Europe and is in U.S. not possible, because there are some requirements missing. He tries to get more information about it:

11:21pm Dalbaq Singh:

SO that is something like a voice process rather !

Where can I look for these types of campaings !

Now I need to explain him why this kind of campaign is in the U.S. not available:

11:22pm Rudolf Faix:

You even need not think about to copy such a campaign because premium phone numbers are in the U.S. already not available.

He shows again that he even did not read my answer. How someone can hire such a "call center owner"? He is not able to read and not able to accept some facts or instruction as get shown in the next messages:

11:22pm Dalbaq Singh:

Or can you help me with this !

I have a number already !

He ignored the word "premium" from premium phone numbers. So I replied again with the facts:

11:23pm Rudolf Faix:

That has been our own process. It is still working in the German speaking area of Europe, but not in the English speaking area of the world.

You have a number where you get paid if someone calls you?

Now he starts to lie to me. The U.S. have stopped this kind of phone numbers for the reason of too much scam by using this kind of phone numbers:

11:25pm Dalbaq Singh:

I have a friend in NY, he owns it and gets paid for that !

I try it again to explain him the kind of phone number to be sure that he get's it about what I'm writing:

11:25pm Rudolf Faix:

I have written about premium phone numbers. The caller pays a high price per call or per minute. You'll get paid for taking the call

Has he understood it now?

11:25pm Dalbaq Singh:

Rudolf i have a very good idea about all that !

I show him that he has no idea about any call center work and he does even not know about what has happened in the world:

11:26pm Rudolf Faix:

Then you only need to announce the phone number with any service and you can make money. The problem is only that such numbers got stopped already 2 or 3 years ago

That got stopped in the U.S, by law

It seems that he is now understanding that he cannot win this kind of discussion:

11:27pm Dalbaq Singh:

I want to rather get a process outsourced to my centre than creating or copying any process !

For this I tried to explain him:

11:28pm Rudolf Faix:

There are no processes which are getting outsourced. All offers from the low wage countries are nothing else than scam

With his next message he is confirming that he is stupid and evven cannot differ between a site of a call center and a broker:

11:28pm Dalbaq Singh:

I thought you have a website which says that you get processes outsourced to centres !

As the site is nothing else than a description of services of a call center and he seems not be able to understand English, I wrote:

11:28pm Rudolf Faix:

Not one company is searching abroad for a broker or consultant

I have nowhere any offers for call centers

It seems that he even ignore this message and continues:

11:29pm Dalbaq Singh:

But if we get a process outsourced in US !

http://wwpa.com/page/inbound-call-center-services

The content from this site is only a description about inbound call center services. It is from the time as inbound calls could get outsourced. I don't have any outsourcing offers there. So this guy has really a problem with the English language. How he can get any client if he is not able to understand anything?

11:29pm Rudolf Faix:

The only service I give to centers is free of charge, That is that I'm listing the scams

That has been an offer to get clients for my center at the Philippines. This center is already shut down

11:31 Dalbaq Singh:

SO why the website still active ?

It looks that he even thinks that a call center is giving him her campaign only to makre him happy. Does it not show how stupid he is? As it is my problem what I'm doing with my website I replied:

11:31pm Rudolf Faix:

Because I did not remove it until now. I don't know with what I shall replace it

As no requests are coming from it, it does not matter if the website is up or not

It seems that he accepts this explaination. So he likes to know now something new:

11:32pm Dalbaq Singh:

You said that you list scam companies !

so how do you differentiate between genuine and fraud companies !

As it is really easy to identify scam campaigns I have descroibed it in a simple sentence:

11:34pm Rudolf Faix

I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

you can read about the reasons at each scammer I have listed in my blog

It seems that he even does not believe it that he needs to use for this purpose his brain. For this he asks again:

11:36pm Dalbaq Singh:

How do you differentiate genuine vioce processes from fraud ones !

I know that a scammer is too lazy to use his brain. For this I replied again:

11:36pm Rudolf Faix

If you read my last message then you'll know it

I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

Now he tries to bring it to the technical support offers:

11:38pm Dalbaq Singh:

How do you know that if someone offering an inbound technical support campaign is fraud or not !

My reply is very simple:

11:42pm Rudolf Faix:

Technical support is in general a scam. Technical support gets paid from the vendor and not from the caller

11:43pm Dalbaq Singh:

yes that is what i meant !

It seems that he even does not understand how the technical support calls are getting offered at the social networks. For this I'm explaining it for im more detailed:

11:43pm Rudolf Faix:

Calls to Microsoft, Symantec, etc, are free of charge, The caller even not need to pay for the phone minutes

Now he tries it with the method "I know someone, which .....". Please remember from the begin of the conversation that he has been searching for campaigns:

11:44pm Dalbaq Singh:

I know someone who is offering an inbound technical support process and is paid by the vendor and not the caller !

The vendor would be paying to the centre and there are no sales required !

As he does not get it that he is contradicting himself already I replied:

11:45pm Rudolf Faix:

Then try to get calls from the same source

11:46pm Dalbaq Singh:

Yes I have spoken to them and even checked with other centres who are already running those processes !

taken from them

But they do charge a fee ! And gives valid legal papers against them !

So i don't find any point to see any fraud in them !

If there are already legal papers existing against them what can it be other than fraud or scam?

11:51pm Rudolf Faix:

The fee is already the fraud.

The centers you have spoken get paid for giving you the correct answer

We have in German a proverb "Wem nicht zu raten ist, dem ist nicht zu helfen" translated "This one which cannot get counseled cannot get helped":

11:51pm Dalbaq Singh:

But 3 centres are already paid and have got a the process running for the past 6 months !

I have visited 2 centres on my own and have seen the work going on !!!!!!!!!!!!!

As he tries to convince me about the legality of the campaign I'm suggesting him like everybody else would do:

11:51pm Rudolf Faix:

If you know the vendor you only need to show that your agents are certified technicians and make a them an offer which is a little bit better than your competitors. If you are lucky you'll get hired from the vendor

In the next message we can see that the vendor seems to be stupid too:

11:53pm Dalbaq Singh

The vendor has an exclusive contract with the consultant !!!!!!!!!!!

Maybe the vendor made even an exclusive contract with an broker from India. That would be the crown of the scam.

11:54 Rudolf Faix:

Not one vendor from the U.S. makes any exclusive contract.

Not one vendor from the U.S. is searching for consultant abroad

Oh, it comes better, the scammer is searching for a campaign from India abroad - in this case his search will not have some success:

11:55 Dalbaq Singh:

But when did I mention US !

Rudolf I never mentioned US vendor, DID I ????

What does he like really from me. I'm Austrian citizen and living at the Philippines. So let us continue the game:

11.56 Rudolf Faix:

There are only small software companies available in Europe. This kind of companies from Europe have not more than 3 seats for their tech support hotline

The same is valid for Australia.

The hotline from Microsoft has a head count from less than 50!!! So why you lie me?

Now he has no other possibility as to say that the client is from India:

11:58pm Dalbaq Singh:

I was taking about an Indian Client, Rudolf !

My reply has been already waiting to get entered before he has written this message:

11:59 Rudolf Faix:

Ok now I understand. Indian software companies need to have more technical support than Microsoft because their products are so bad

He tries to make now the best out of the situation he brought himself. For this he tries even to use the name of a famous person:

12:00am Dalbaq Singh:

I said that recently I heard from a centre and then got the reference about this consultant !

We are taking about e-commerce companies here !

The CEO of Microsoft is also an Indian NOW !!!!!!!!

Even a CEO of Microsoft has to follow the instructions what he gets from the owner. And this CEO did not make Microsoft to the company which is it now. There are even better examples about famous people from India available:

12:01am Rudolf Faix:

As the CEO from Microsoft has an Indian source or not does not make anything. Ghandi has been from India too

I have taken Ghandi only as an better example. His reaction shows only what he likes in reality from me:

12:02am Dalbaq Singh:

SO, what do you mean to say !

12:02am Rudolf Faix:

That does not make anybody better or worse

12:03am Dalbaq Singh:

I did not make anybody worse rather you said that indian softwares are bad !

And what do you know about ghandi ????

12:04am Rudolf Faix

It does not make India better or worse if one has a good job. There are a lot of good people available on the world

12:04 Dalbaq Singh

I asked for your suggestion and you went on a wrong line rather !

12:05am Rudolf Faix:

Buddha has its source in India too

It seems that this answer has satisfied him and he is changing the topic back to the beginning:

12:05am Dalbaq Singh:

I just asked how can someone identify if there is something fishy in these offeres !

He still does not believe it that the most of the scammers are getting identified by their own scam offers. I repeated it for him again:

12:05am Rudolf Faix:

And I have given you an answer

Did you not read it until now?

12:06am Dalbaq Singh:

Because i did not find any point which shows that there is something wrong !

As the "And gives valid legal papers against them" and the fee for the work are not already enough proof for the scam, he tries even to change the countries and the conditions how he likes. He likes to have from me a statement, which I cannot give to him as he is not declaring all the facts before. It seems to be that he tries to learn how to scam better. For the purpose to teach scammers I'm not available.

12:07am Rudolf Faix

I had written about how to identify scammer: I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

If you take a look at the scam campaigns that are listed on my site then you'll see that all these campaigns have a client in the English speaking countries. You have started about an Indian company which operates in India, So you need to know if they are operating against the law in India, I even cannot read and understand the Indian law.

Update Jan. 18, 2017:
Link from Dalbaq Singh (https://www.facebook.com/profile.php?id=100010758575096) removed as it returns error 404 - not found.