Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

A new idea from a broker or a scammer - only $250 for a security deposit (refundable)

The broker/scammer are learning and thinking that $250 getting paid easier and without some requests than the fantasy sums from before.

Only the arguments have not changed:

"im not sure with that. thats always been the SOP. even our center here made the same arrangement to the client. the client has been with us for 3 years now and so happaned they are expanding. we tried to get centers before without the reservation fee but we were just burned. we made all trainings, installations of dialers etc and then on the first day or second day, center will just inform us that they cant push through. I understand your hesitation/s about the reservation fee, if your are not comfortable or okay with it its ok. once we have probjects that wont require reservation especially inbound, i will inform you both. "

My argument in this case:

  • A real client, which like to outsource is giving everything for free, because he knows that he will save a lot  For this he even makes the training by himself or pays someone which makes the training.

  • A customer needs to be happy that a center owner informs him that his campaign does not perform. That he needs to change the data or something else. If he has own staff it would be more expensive! 

 

We have in German a proverb: "Just as the rogue is so he thinks". In such a case think that you'll get scammed and ask for a security deposit for your own expenses.

See how a minimum security deposit gets calculated:

  • The salary for the agents
    that is easily calculated. Simple add the gross sum of the salary including taxes and fees of all your agents together

  • The place of the center
    If you pay rent than take a monthly rent of the place. If you own the place than you need to take the price of the building divided by 360 (30 years deduction of the value)

  • The electricity
    That is simple to calculate. You know how much is the monthly energy bill

  • The internet connection
    You know how much you pay for the Internet connection each month

  • The investments of their technical equipment
    The technical equipment has an average financial life time of 3 years. So divide the value by 36 to get the value for one month

  • The investments into their furniture
    Furniture and other investments are deducted to a zero value in 7 years, So you have to divide the value by 84

If you have calculated your own monthly costs, than you divide this costs by the count of seats you have to get the costs of one seat per month. This value you can easily use for all such offers. You simply need to multiply it with the count of requested seats in this case and add the value for the "up front", "security deposit" or however the fee to get the contract gets called. You can ask in such a case for an irrevocable bank guarantee about the resulting sum to reduce your own risks.

Alternative you can ask for a contract with the power of attorney, which has to get legalized if more than one country is involved. The fees for this process is carried in each country by the citizen of the country. Such a contract is able to get executed in front of the law court too.,

Account General Info -real state inbound- - word format(1).pdf (113.85 kb)

GUIDELINES FOR REAL STATE INBOUND CAMPAIGN APPLICATION.pdf (178.25 kb)

 

Open Source Advertisement Blocker: Adblock Plus

Adblock Plus from https://adblockplus.org/en/ is a browser add on, which is blocking all annoying ads and warning from fraud sites. As it is open source it is free of charge.

The plug has the following advantages:

  • Surf the web without annoying ads!
  • Blocks banners, pop-ups and video ads - even on Facebook and YouTube
  • Unobtrusive ads aren't being blocked in order to support websites (configurable)
  • It's free!

 

It is available for:

  • Internet Explorer
  • Firefox
  • Opera
  • Google Chrome
  • Safari
  • Yandex
  • Maxthon
  • Android

 

Fraud warning sites

As I working every time transparent and don't hide any information, I have made a link collection of anti fraud information systems for your comfort. There you can find descriptions about the actual published scams. In any case you have to use your brain for not getting scammed. Everything, which sounds too good to be true is normally only a scam.

Internet Crime Fighters Organization
Internet Crime Fighters Organization Internet Crime Fighters Organization - Harnessing the Power of Internet Connectivity to Combat Internet Crime; Security Threats, Scams, Fraud

SCAMwatch
A scam warning site from the Australian Government

Scam shield
Scam Shield is a non-profit organization protecting citizens from scams and fraud schemes with advocacy and knowledge. Volunteers provide the fraud victims with helpful information and assistance.

ScamXposer
ScamXposer | Make Money Online Business and Income Opportunity Scams & Reviews

scam.com
Message board for posting various scams. Powered by VBulletin. Don't get scammed at scam.com

WOT - Web Of Trust
WOT is a free website reputation, rating and review tool that helps find trustworthy websites and protects against online scams, untrustworthy links, and unreliable web stores. Free add-on for Firefox, IE, Chrome, Opera and Safari browsers.

HOAX-SLAYER
Stay informed about the latest email hoaxes and scams by subscribing to the Hoax-Slayer Newsletter.

FBI
Federal Bureau of Investigation - Internet Fraud

Avoid getting scammed - make a background check
Description of free tools helping to identify scammer.

VOIP Fraud List
News | Voip Fraud LIST recommended by Nata Ellis (nata@speedflow.com)

A list of proved scammer can get found in the menu entry Scammer Exposed.

Offers from trusted and validated brokers can get found in the menu entry Fair Campaign Offers.

 

 

Documents and contracts confirmed by a notary (powers-of-attorney)

I see my posting are getting read and my recommendations are not getting ignored. Some people like make themselves more important, than they are. They use some ideas, which they have read from my blog or postings and try to use it.

One of them is "leading"  a "big" call center with more than 1000 seats. By chatting with such a person, you get it immediately that have only a basic education (they are not guilty for it) and try to copy the ideas of other without trying to get the full knowledge.

They are calling themselves business man or business woman, but they even not know the requirements and the law situation in their own business. They have been even too lazy, to inform themselves about the requirements and result of such an idea. For this it has been coming to the following funny situation:

 

This is a part of a communication by using Skype:

He/she: we always notarize every document to be secure.

Me:  I'll search here notary office and let it certify

He/she: no need Rudolf. We will do it as one of my partners in our Firm is a Lawyer. 

Me: I don't know how they can certify there my signature. A notary confirmed signature has to be given in front of a notary. There you need to show a valid ID too. Otherwise you don't get a certification.

He/she: let me consult that with my partner and let you know about it.

 

Together with the schedule of the meeting, which should be 2 days later, I got the message:

He/she: Please send back the signed NDA that I have sent you as the document to be notarized and Client will not approve the meeting without the signed NDA. This is to meet the expectation. Thank you.

 

There are a lot of mistakes and misunderstandings:

  • A notary’s office is not a law firm.

  • Compare it by yourself. The definition of a public notary is found at http://en.wikipedia.org/wiki/Notary_public. The definition of a lawyer is found at http://en.wikipedia.org/wiki/Lawyer

  • A notary can only confirm in such a case a given signature. The signature has to  be done in front of the notary and the signer needs to authenticate himself. For this the signer has to go to the notary’s office by himself. A document or contract will even get registered from the notary including his confirmation in the public register, which makes it viewable to all, which are interested in it.

  • A document, which should be kept secret, cannot get confirmed by a notary, because the notary needs to publish it for the case that someone needs to verify it. For this it does not make any sense to sign a NDA in front of a notary. The content of the NDA and the maybe possible contract will get published by the notary and lose by doing this his secret!

  • Such a document has to get transmitted in original. A copy sent by email does not help. I think a lot of people know how to use Photoshop. The snail mail (traditional post) will not be so fast transmitted from one province to another in 2 days. So the appointment of the given date cannot get fulfilled, because the recipient will not receive it in time.

  • In this case are companies from other countries involved. Documents, which need to get the power of attorney need to get legalized too. The legalizing process needs a lot of time, especially if the contractor is not living in the capital of his country. You need to go through all instances of your country for confirming the previous instance until you have reached the ministry of foreign affairs of your country. After this you have to go to the embassy of the country where the document should be valid. This embassy confirms the signature of the ministry of foreign affairs. After this you can send the document to your business partner. Your business partner has to take this document to the ministry of foreign affairs of his country. There he gets the confirmation of the signature of the embassy in your country. The document is not valid before all this steps are done. The document will be valid only for these countries, for which it got legalized. Don’t forget that each confirmation will cost you some money and a lot of time.

 

A full description of legalizing documents will get found here: http://en.wikipedia.org/wiki/Legalization_(international_law)

 

The best is coming at the end, where I said NO to the project:

I asked: Maybe you tell us the promotion for the project before everybody needs to run to a notary office. I think the country, the kind of sale, commission, payment terms, inbound/outbound and if data, scripts, etc will get provided or not will not be top secret.

The answer has been: Hi Rudolf, all info is in the SOW. NDA's purpose is to make sure that you will not disclose any information to other parties that might mislead. We protect the interest of the Client and the information it self. Hope you understand. Just sign the NDA and send it to me. See you later. Thank you.

I dropped the call center campaign as I don't waste time for any unknown business, where I even don't know the surroundings like inbound or outbound work, payment terms, data and scripts provided by client, kind of product, etc. With other words, everything what you get on information from a broker.

if such an information is already top secret, then can it be only a crime.

 

Avoiding getting scammed - make a background check

Where ever business is done, fraudsters are not far away. You’ll get scammed if you have to trust to someone met over the internet.  Make in each case a background check of your future business partner.

If you get the offer by using a professional membership site like LinkedIn and the profile has no picture from a real person uploaded then forget the offer. You even need not continue using this script. The possibility that you got the offer from a scammer is in this case already 99%. Only scammers are in need to hide themselves in the anonymity of the Internet.

Start with the picture search if a picture of your business partner is provided. It is easy if you are using Google Chrome for browsing.  Put your mouse pointer over their profile picture and by doing a right click chose “Search Google for this image”.  If you don’t have this option then you can save the image at your local hard disk (right click at the image and chose “Save image as..” from the context menu). Afterwards you go open http://images.google.com, click at the camera symbol and upload your picture. Google is able to take a picture from an url too, but it has no access to some membership sites.

Don’t let yourself get fooled from the result set, because you will also get the same picture with the name from their followers on the social networks and even from similar pictures (googles computers are thinking that the picture is looking similar).

Try to find negative comments and the use of different names in the profile on other sites used for the person shown at the picture.  Most of the scammers are using pictures found at the internet, which are showing important persons or celebrities.

If your search has been negative until now, then continue with the real domain name of your business partner. Use the email domain or the link, which they have sent you. Use http://www.scamadviser.com for checking their domain reputation.  If the given postal contact address is not matching with the registered domain name or they are using an anonymizing service for the domain name, then your business partner has something to hide. Real companies are proud about their products and their name is their trademark. For this they will not hide themselves in the anonymity of the Internet. Only scammers are hiding themselves.

Locate the place or the area of the world from where they have sent you an email. For this you need to consult the documentation of your email client or you use Google to find out the way how to get the Internet email headers for your email client. In the Internet email headers is the way described which the email has taken. Simple copy the Internet email headers into the form shown at the free online tool found at http://mxtoolbox.com/EmailHeaders. You get a route list, which the email has taken on it way with the ip addresses.

You can check the location of this ip addresses by using the free site http://www.iplocation.net/. The location shall match the promoted location and country of your communication partner. Be aware, that the location can be the next larger city next to the address of your communication partner.

If you have did not find something negative about your new business partner, then you should continue with using Google search.

Google has few search options, which can help you to find something out about your new business partner. This search will take a lot more time. Search for the name of your business partner, the name of his company in all possible combinations.

Search with an exact phrase:
Put quotation marks around words "[any word]" to search for an exact phrase in an exact order. Keep in mind that searching with quotes might exclude relevant results. For instance, a search for "Alexander Bell" will miss pages that refer to Alexander G. Bell.

I use this function for searching names and domain names of my business partner. Especially by searching a specific domain name is it very helpful. Scammer sites are getting very fast documented by others and you are able to review their comments.

Search within a specific site:
Precede your query with site: if you know you want your answer from within a specific site or type of site (.org, .edu). For example: site:edu or site:nytimes.com.

As you can search inside a specific site, you can exclude specific sites, by excluding them. To exclude them from the result set you need only put a dash in front. Example -site:linkedin.com for not listing all the contacts from LinkedIn

Find related pages:

Use the related: operator to find pages that have similar content by typing related: followed by the website address. For instance, if you find a website you like, try using related:[insert URL] to locate similar websites.

In any case, even if you did not find out something bad about your new business partner, you should take the lowest possible risk for making business. Sorry, but a perfect instruction for not getting scammed is not available. Think every time that even companies cannot give you money for doing nothing. Every offer, which seems too good to be true, is only scam. So don't turn off your brain if you get a very good offer. Don’t get greedy. One side wins in each in each business, which is done. It is the seller - otherwise he would not sell it.

Other Fraud Warning Sites

A list of proved scammer can get found in the menu entry Scammer Exposed.

Offers from trusted and validated brokers can get found in the menu entry Fair Campaign Offers.