Recently I got again a real slavery offer. As the company, which is offering it does not expect to pay something to the center they have even forgotten to add any earnings in their offer. Read first the offer and my explanations afterwards:
Thank you for your interest in the Virtual Voice Technologies (VVT) Cruise campaign where you will have direct access to the cloud VVT system from the Clients servers in Florida, US, this campaign is only available to Pvt. Ltd companies that are registreded with the Minestry.
This is the system and man power requirements to get this campaign for 2 logins per agent, each agent will handle dual systems, minimum 10 agents. NO EXCEPTIONS and you will get 2 free agents login so please use them from day one so you have 12 agents working from start.
It’s important for you to start with all the required emplyees from day one, if not you will not be profitable and you will be terminated right away. we do not accept call center with bad working habits, all required conditions need to be meet from 1st day of dialing such as man power, working hours, working days.
- 10-12 agents.
- 20-24 PC’s
- 20-24 Monitors,
- 20-24 Mouse
- 10-12 Split headset (Mobile headset)
- Min 3Mps up/down
- TeamViewer installed on 1 PC
- 2 logins per agent (20-24 total)
- Logins should be used 9 am – 9 pm Est Mon – Fri and 10 am – 5 pm Est on Saturday.
- 200+ calls per agent each hour (2,400 in an 12 hour day)
- Mandatory recordings must be played and the appropriate responses obtained from the customer prior to transferring the call
- At least 1+ >60 transfers per agent/hour
- You will need to provide the following items (per agent) on before we can start: Video Skype, 2 computers (total 20), 2 monitors (total 20), Split Headset, 300k bandwidth (per agent) and Windows XP or newer operating system.
Agreements will be send from end client after there final approval.
- VoIP, weekly around $300- $375 weekly for unlimited VoIP dialing for 10 agents.
- VVT Login for 10 agents, 10 x 2 X $10.00 = $250.00 weekly, deducted from commissions.
To get started please send me a copy of your company registartion and a full email signature with all your company information such as , full name, title, company email, web site.
If you have any questions to any of the information, please contact me right away for clarifications.
If you wish to proceed please let me know and I will set it up right away.
if you take a look at the world largest cruise ships at Wikipedia then you see that the average capacity of such a cruise ship is around 4000 passengers.
Why this offer is a slavery offer?
- Ship cruises are expensive. The last minute discounted prices around US$ 100/night/person. The promoter of such tours have the problem to sell the beds at a normal way. For this they are offering last minute tickets with discounts up to 75%. Think about how many cold calls you have to make
- You see in their offer, that an agent has to handle two calls at the same time. That means they don't have already enough money to make a lead generation on a normal way.
- The center has to rent their technology
Sorry, but if someone likes that you use their technology, than they have to provide it for free and they have to pay for the time the agents get their training!
- The center has to pay for the VoIP minutes
Sorry, but for whom they agents are calling? This one, which likes to earn has to pay for the VoIP minutes!
They even like to reduce their phone bill, because the transferred call will run on the call centers bill!!!
- An agent has to make 200+ calls each hour
That are 100 calls per line and hour. In average speaking time (sorry playback time - they like to use Avatar) is 36 seconds for each call. if I get such a call then I'll hang up immediately. With such a system is a sale not possible. In this case we can use speech recognition too and don't need agents for it. The caller cannot say more than Hello, yes and no in this time.
I would not buy or accept such leads. In such a case I can buy phone directory data too! They are even cheaper.
In summary is this offer more worse then a SCAM. The client likes even to earn from the call center!!!